Director, Digital Products

Santander Bank, N.A.; Boston (MA); On-site; USD 131,250 - 240,000; Full time

Job summary

A leading financial services company is looking for a Director of Digital Products in Boston, MA. The role involves leading the digital cards area, developing new products, and providing strategic direction. The ideal candidate will have a Bachelor’s Degree in a technology-related field, over 9 years of relevant experience, and extensive project management skills. This position offers a competitive salary ranging from $131,250 to $240,000 USD annually. Application assistance is available to all candidates.

Qualifications

• Bachelor’s Degree or equivalent work experience in a technology‑related field.
• 9+ years of related experience in digital products.
• Extensive knowledge of project management and leadership skills.

Responsibilities

• Lead the strategic development of the digital cards area.
• Conduct gap analysis and competitive research.
• Collaborate with external digital agency partners.

Skills

Project management

Leadership

Interpersonal skills

Digital product development

Negotiation

Education

Bachelor's Degree in a technology-related field

Master's Degree

Tools

Clarity

Visio

Excel

MS Project

PowerPoint

Job description

It Starts Here

Santander is a global leader in financial services evolving into a technology‑driven organization. Our people drive a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift – it’s a chance for driven professionals to grow, learn, and make a real difference.

Country: United States of America

Position: Director, Digital Products

Responsibilities

• Lead the strategic development of the digital cards area, creating new products and features.
• Provide direction and contribute to the development, testing, and refinement of digital innovations.
• Conduct channel/product gap analysis, competitive research and industry evaluations to extract actionable insights for digital strategy and roadmap.
• Encourage progressive thinking and push boundaries.
• Perform project requirements gathering and definition through consultation with subject matter experts.
• Collaborate with external digital agency partners on a regular basis.
• Participate in business case development, writing and delivery, and ROI projections.

Qualifications

• Bachelor’s Degree or equivalent work experience in a technology‑related field – Required.
• Master’s Degree – Preferred.
• 9+ Years related experience – Required.
• Extensive knowledge of project management and advanced leadership skills.
• Excellent interpersonal and leadership skills.
• Advanced knowledge of project and portfolio management tools (e.g., Clarity, Visio, Excel, MS Project, PowerPoint).
• Demonstrated ability to build strong trusted relationships and foster collaboration.
• Ability to influence business decisions and negotiate outcomes without authority.

Benefits

Competitive salary range: $131,250 – $240,000 USD annually.

Full‑time, Boston, MA.

EEO Statement

At Santander, we value and respect differences in our workforce. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, age, veteran status or any other protected characteristic.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking. Occasional moving and lifting of light equipment may be required.

Application Process

If this sounds like a role you are interested in, please apply. We are committed to an inclusive and accessible application process for all candidates. If you require assistance or accommodation, contact [e-mail].