Director - Digital Banking

RBC; Charlotte (NC); On-site; USD 140,000 - 230,000; Full time

Benefits offered by this job

Total rewards program

Bonuses

Flexible benefits

Stock where applicable

Competitive compensation

Job summary

RBC is seeking a Director of Digital Banking/Money Movement to lead digital product initiatives for US Wealth Management. You will manage Product Owners, align strategy with banking goals, and drive innovation across digital client experiences and lending solutions, including ACH, Wires, Checks and Bill Pay.

You’ll guide cross-functional teams, ensure regulatory compliance, and report performance to senior leadership.

Qualifications

• 12+ years of product management experience in financial services with money movement
• 5+ years leading product management teams
• Proven track record of scaling digital products in highly regulated banking environments
• Strong understanding of banking products, deposits, credits, and lending operations
• Experience navigating regulatory compliance, risk management, and consumer protection in financial services
• Excellent executive communication and strategic thinking
• Deep knowledge of agile and digital product development methodologies

Responsibilities

• Define digital product strategy for banking platform and transaction processing (ACH, Wires, Checks, Bill Pay)
• Establish product roadmaps aligned with banking goals and customer needs
• Identify market opportunities in digital banking and payment solutions
• Drive innovation in customer and advisor platforms
• Ensure compliance with banking regulations, AML, and consumer protection frameworks
• Hire and develop Product Owners focused on banking and lending solutions
• Coach on product strategy, regulatory requirements, and banking best practices
• Manage budget across payment solutions and customer tools
• Prioritize investments based on value, revenue impact, and fit
• Present business cases to secure funding for digital transformation
• Monitor profitability, cost structures and operational efficiency
• Report to digital leadership on product performance and trends
• Engage with stakeholders including vendors, IT/Apps Dev, compliance and risk teams
• Communicate product vision and roadmap across the organization
• Coordinate with Security, Compliance, Risk, and Fraud Prevention teams

Skills

Product management

Money movement

Leadership

Regulatory compliance

Agile

Strategic thinking

Job description

WHAT IS THE OPPORTUNITY?

The Director – Digital Banking/Money Movement provides strategic leadership and oversight of digital product initiatives for RBC's Banking & Lending business within US Wealth Management. They manage a team of Product Owners, align product strategy with banking objectives, and drive innovation across the digital client experience and lending solutions portfolio. This role focuses on incoming and outgoing transactions including ACH, Wires, Checks, Bill Pay through our cash management accounts as well as brokerage/advisory accounts. You’ll work with vendors and internal development partners to ensure the best overall experience for our clients and advisors.

WHAT WILL YOU DO?

Strategic Leadership

• Define digital product strategy for our banking platform and transaction processing, including ACH, Wires, Checks, and Bill Pay
• Establish product roadmaps aligned with banking business goals and customer needs
• Identify market opportunities in digital banking and payment solutions
• Drive innovation in both customer and advisor facing platform experiences
• Ensure compliance with banking regulations, anti-money laundering (AML), and consumer protection frameworks

Team Leadership & Development

• Hire, mentor, and develop Product Owners focused on banking and lending solutions
• Provide coaching on product strategy, regulatory requirements, and banking industry best practices
• Set performance expectations and conduct regular evaluations
• Foster collaboration between product, compliance, risk, fraud prevention, and business teams

Portfolio & Financial Management

• Oversee digital banking product portfolio performance and ROI
• Manage budget allocation across payment solutions, and customer tools
• Prioritize investments based on customer value, revenue impact, and strategic fit
• Present business cases to secure funding for digital transformation and product innovation
• Monitor product profitability, cost structures, and operational efficiency

Stakeholder & Executive Engagement

• Report to Digital leadership on product performance, market trends, and competitive positioning
• Manage relationships with key stakeholders including Banking/Lending Product team, vendors, IT/App Dev partners, compliance, and risk teams
• Communicate product vision and roadmap across the organization
• Represent product function in regulatory and strategic business discussions
• Ensure alignment with RBC's broader digital and banking strategy

Process & Governance

• Establish product management frameworks aligned with banking regulations and RBC governance standards
• Implement decision-making structures for product launches and feature prioritization
• Ensure compliance with federal banking regulations, consumer protection laws, and fair lending requirements
• Drive continuous improvement in product development processes while maintaining security and data privacy standards
• Coordinate with Security, Compliance, Risk, and Fraud Prevention teams on product initiatives
• Support product documentation and audit requirements

WHAT DO YOU NEED TO SUCCEED?

Must have

• 12+ years of product management experience in financial services in money movement
• 5+ years leading product management teams
• Proven track record of scaling digital products in highly regulated banking environments
• Strong understanding of banking industry, deposit products, credit products, and lending operations
• Experience navigating regulatory compliance, risk management, and consumer protection in financial services
• Excellent strategic thinking and executive communication abilities
• Deep knowledge of agile and digital product development methodologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

The good-faith expected salary range for the above position is $140,000- $230,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time‑off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Business Case Design, Critical Thinking, Knowledge Organization, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Services, Product Testing, Results-Oriented, Waterfall Model

Additional Job Details

Address: 250 NICOLLET MALL:MINNEAPOLIS

City: Minneapolis

Country: United States of America

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-07-17

Application Deadline: 2026-08-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.