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Over the past 16 years, Afiniti’s patented technology has paired customers and contact centre agents in real time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable, AI-driven solutions that transition from high-touch managed services to product-led growth.
Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit www.afiniti.com.
Afiniti’s vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide.
At Afiniti, how we work is just as important as what we achieve. Our Ways of Working are ten guiding principles that define the standards and behaviors we hold ourselves accountable to every day. They push us to act with urgency and discipline, to innovate with data and facts, and to always see our work through the eyes of our clients.
These principles are not abstract values — they are actionable commitments that shape daily decisions, strengthen collaboration, and ensure we deliver outcomes that matter. Together, they encourage us to be intentional in how we prioritize and execute, to confront challenges directly, and to embrace the richness of our global community with respect and openness. By living these principles consistently, we build a culture that is ambitious, respectful, and relentlessly focused on meaningful impact.
We are looking for a strategic, data‑driven, and hands‑on Director, Demand Generation to build and scale Afiniti’s pipeline generation engine. This is a high‑impact leadership role responsible for shaping our demand generation strategy from the ground up and driving measurable awareness, engagement, and revenue growth across priority markets.
You will own the end‑to‑end demand generation framework, manage integrated campaigns across multiple channels, and lead a Content Manager to ensure messaging, storytelling, and execution are tightly aligned with business goals. You will work cross‑functionally with Sales, Product Marketing, Strategy, and Data teams to refine targeting, optimize funnel performance, and strengthen our go‑to‑market engine. This role offers the autonomy of a builder environment while collaborating closely with senior leadership.
You bring 8+ years of B2B SaaS demand generation or growth marketing experience, with a demonstrated track record of building scalable programs that drive measurable pipeline and revenue. You have experience developing demand engines from the ground up and leading direct reports such as content, marketing operations, or campaign specialists.
In this role, you will be successful if you:
This is an opportunity to make an immediate and lasting impact in a global AI company transforming how enterprises create meaningful customer interactions. You will have the autonomy to build our demand generation function, lead a focused and high‑impact team, and directly influence business growth. If you thrive at the intersection of strategy, analytics, and execution and enjoy seeing measurable results from your work, this role offers a unique platform for growth and impact.
Base Salary Range: $128,820 – $169,500
Additional: Performance bonus (15% of annual base)
Compensation is commensurate with experience and location within the United States.
You are a growth‑minded marketing leader who combines analytical rigor with creative execution. You enjoy building systems from scratch, translating data into strategy, and turning campaigns into measurable revenue. Your ability to align teams, personalize engagement at scale, and continuously optimize performance makes you a powerful driver of Afiniti’s product‑led growth journey.
We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.