Director, Data Operations

Jobtailor; California (MO); On-site; USD 180,000 - 240,000; Full time

Job summary

Jobtailor is seeking a strategic Head of Analytics and Operations to lead the company’s data analytics and operations roadmap, aligning enterprise data capabilities with growth objectives.

You will oversee the delivery of high-impact BI solutions, partner with executives to define KPIs, and drive data-driven insights to improve efficiency, profitability, and customer experience, while establishing global data governance and mentoring a high-performing team.

Qualifications

• Bachelor’s or Master’s degree in Business, Data Science, Statistics, Mathematics, or a related quantitative field.
• 10–12+ years of experience in BI, analytics, or operations management.
• Minimum 5 years in a senior leadership role managing analytics or operations teams.
• Experience with BI and data visualization platforms such as Tableau or Power BI, including SQL-based reporting.
• Experience leading large-scale operations, process improvement, and benchmarking programs.

Responsibilities

• Lead strategy and execution of analytics and operations roadmap to align data capabilities with growth objectives.
• Oversee delivery of high-impact BI solutions to ensure data is accurate, accessible, and informs decisions.
• Partner with executives to define KPIs and deliver data-driven insights to improve efficiency, profitability, and customer experience.
• Establish and enforce global data governance and compliance standards for data integrity and privacy.
• Build, mentor, and scale a team while evolving scalable reporting frameworks and data-driven processes.

Skills

Data Analytics

Business Intelligence

Performance Benchmarking

Process Improvement

Data Visualization

Statistical Analysis

Quantitative Analysis

Operations Management

Key Performance Indicators

Data-Driven Insights

Education

Bachelor's or Master's in a quantitative field

Tools

Tableau

Power BI

SQL reporting

Job description

Responsibilities

• Lead the strategy and execution of the company’s data analytics and operations roadmap to align enterprise data capabilities with corporate growth objectives
• Oversee the delivery of high-impact business intelligence solutions to ensure organizational data is accurate, accessible, and effectively used to inform strategic decision-making
• Partner with executive leadership and cross-functional stakeholders to define key performance indicators and deliver data-driven insights that improve operational efficiency, profitability, and customer experience
• Establish and enforce global data governance and compliance standards to maintain data integrity, privacy, and regulatory alignment
• Build, mentor, and scale a high-performing team of analytics and operations professionals while evolving scalable reporting frameworks and data-driven business processes

Requirements

• Bachelor’s or Master’s degree in Business, Data Science, Statistics, Mathematics, or a related quantitative field
• 10–12+ years of experience in business intelligence, strategic data analytics, or operations management
• Minimum of 5 years of experience in a senior leadership role managing analytics or operations teams
• Demonstrated experience with business intelligence and data visualization platforms such as Tableau or Power BI, including SQL-based reporting
• Experience managing large-scale business operations, process improvement initiatives, and performance benchmarking programs

Hard Skills

• Data Analytics
• Business Intelligence
• Performance Benchmarking
• Process Improvement
• Data Visualization
• Statistical Analysis
• Quantitative Analysis
• Operations Management
• Key Performance Indicators
• Data-Driven Insights

Soft Skills

• Mentoring
• Collaboration
• Strategic Decision-Making
• Communication
• Leadership