Director, Data Center Business Operations

Prologis; San Francisco (CA); On-site; USD 154,000 - 200,000; Full time

Job summary

Prologis is seeking a Director of Data Center Business Operations to lead organizational enablement, change management, and employee engagement across the Data Center division. You will design programs, communications, tools, and experiences to help the organization scale effectively and maintain operational excellence.

The role emphasizes strategic stakeholder management, executive communications, and building repeatable processes to support rapid growth and complex programs within a global

Qualifications

• 8+ years of experience in business operations, organizational effectiveness, change management, internal communications, employee engagement, knowledge management, or a related field.
• Demonstrated experience developing and leading enterprise or divisional organizational enablement programs.
• Strong change management capabilities, including stakeholder analysis, communications, training, readiness assessment, adoption measurement, and resistance management.
• Experience creating executive communications, newsletters, organizational updates, presentations, and employee-facing content.
• Demonstrated ability to design and administer employee engagement, award, recognition, onboarding, or organizational health programs.
• Strong analytical skills with the ability to interpret employee feedback and organizational data, identify trends, and develop actionable recommendations.
• Exceptional written, verbal, and visual communication skills, with the ability to translate complex information into clear and compelling messages.
• Strong program and project management skills, including the ability to manage multiple initiatives, stakeholders, timelines, and dependencies.

Responsibilities

• Organizational Change Management: develop and execute change management strategies for new structures, processes, tools, programs, and ways of working.
• Create comprehensive change plans addressing stakeholder engagement, communications, training, readiness, adoption, and reinforcement.
• Partner with initiative owners and senior leaders to assess impacts, identify resistance, and develop mitigation strategies.
• Establish repeatable change management standards, tools, and templates across Data Center organization.
• Measure readiness, adoption, and effectiveness using feedback and performance data.
• Serve as trusted change advisor and advocate for transparent organizational transformation.
• Employee Engagement: develop inclusive approaches for recognizing contributions across functions and regions.
• Support employee engagement initiatives, leadership forums, and programs strengthening connection across the division.
• Gather feedback and translate insights into practical recommendations.

Skills

Change management

Executive communications

Project management

Stakeholder management

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

At Prologis, we don't just lead the industry - we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one- not just shaping the future of logistics but building what comes next.

Job Title:

Director, Data Center Business Operations

Company:

Prologis

A day in the life

Are you passionate about building connected, informed, and high-performing organizations? Join the Data Center Business Operations team as Director of Organizational Enablement, where you will lead the programs, communications, tools, and experiences that help our growing organization operate effectively and scale successfully.

Key responsibilities include:

Organizational Change Management

• Develop and execute change management strategies that support the adoption of new organizational structures, processes, tools, programs, and ways of working.
• Create comprehensive change plans that address stakeholder engagement, communications, training, readiness, adoption, and reinforcement.
• Partner with initiative owners and senior leaders to assess organizational impacts, identify potential resistance, and develop actionable mitigation strategies.
• Establish repeatable change management standards, tools, and templates that can be applied consistently across the Data Center organization.
• Measure change readiness, adoption, and effectiveness, using feedback and performance data to refine implementation strategies.
• Serve as a trusted change advisor and advocate for transparent, thoughtful, and employee-centered organizational transformation.

Employee Engagement

• Develop inclusive and scalable approaches for recognizing employee and team contributions across functions, regions, and levels.
• Support employee engagement initiatives, organizational events, leadership forums, and other programs that strengthen connection and belonging across the division.
• Gather employee feedback and translate insights into practical recommendations that improve the organizational experience.

Onboarding and Employee Experience

• Design, implement, and continuously improve a consistent onboarding program for employees joining the Data Center organization.
• Coordinate with hiring managers, Human Resources, Information Technology, and functional leaders to ensure new employees receive the information, tools, access, and connections needed to become productive quickly.
• Measure onboarding effectiveness through employee feedback, participation, completion rates, and other indicators.

Building blocks for success

Required:

• 8+ years of experience in business operations, organizational effectiveness, change management, internal communications, employee engagement, knowledge management, or a related field.
• Demonstrated experience developing and leading enterprise or divisional organizational enablement programs.
• Strong change management capabilities, including stakeholder analysis, communications, training, readiness assessment, adoption measurement, and resistance management.
• Experience creating executive communications, newsletters, organizational updates, presentations, and employee-facing content.
• Demonstrated ability to design and administer employee engagement, award, recognition, onboarding, or organizational health programs.
• Strong analytical skills with the ability to interpret employee feedback and organizational data, identify trends, and develop actionable recommendations.
• Exceptional written, verbal, and visual communication skills, with the ability to translate complex information into clear and compelling messages.
• Strong program and project management skills, including the ability to manage multiple initiatives, stakeholders, timelines, and dependencies.
• Demonstrated ability to build trusted relationships and influence senior leaders and cross-functional partners.
• Ability to navigate ambiguity, establish structure, and operate effectively in a rapidly growing and evolving organization.
• Advanced experience with Microsoft Office or Google Workspace.
• High degree of professionalism, discretion, judgment, accountability, and attention to detail.

Preferred:

• Bachelor’s degree in Business Administration, Organizational Development, Communications, Human Resources, Change Management, or a related field.
• Experience designing scalable onboarding, knowledge management, or organizational learning programs.
• Experience supporting a geographically distributed or global organization.
• Experience working in data centers, infrastructure, real estate, or another rapidly scaling business environment.
• Demonstrated willingness and capability to leverage emerging technologies, automation, and AI tools to improve communication, knowledge access, employee experience, and operational efficiency while exercising sound judgment and accountability for outcomes.

Hiring Salary Range of: $154,000 - $200,000. Salary and whole compensation package (bonus target & LTI) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

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People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:

Full time

Location:

San Francisco, California

Additional Locations:

Dallas, Texas, Seattle, Washington, Sterling Office