Director Data Architect – Omnichannel Customer Experience (OCX)

ECL Kontor; Princeton (NJ); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Data Architect to lead the design and management of data architecture for omnichannel marketing strategies. This pivotal role involves orchestrating data integration across various platforms, ensuring compliance with industry regulations, and providing the infrastructure for advanced analytics. The ideal candidate will have extensive experience in the pharmaceutical sector, with a strong command of data technologies such as Microsoft Azure and Databricks. Join a dynamic team dedicated to delivering innovative healthcare solutions and making a meaningful impact in the industry.

Qualifications

• Deep understanding of data architecture in the pharmaceutical industry.
• Proficiency in modern data platforms and governance frameworks.

Responsibilities

• Design and implement data integration strategies for multiple channels.
• Establish data governance policies to ensure compliance and integrity.

Skills

Data Architecture

Data Governance

Data Integration

Machine Learning

Cloud Services

Interpersonal Skills

Communication Skills

Education

7-10 years experience in data architecture

Experience in pharmaceutical or healthcare industry

Tools

Microsoft Azure

Databricks

SQL

Informatica

Talend

Power BI

Tableau

Apache Hadoop

Spark

Kafka

Job description

Director Data Architect – Omnichannel Customer Experience (OCX)

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization.

Summary of Job:

Kyowa Kirin, North America is actively seeking a Data Architect for our Commercial OCX Team. The Data Architect will be responsible for orchestrating the comprehensive architecture and management of data across multiple channels that engage healthcare professionals, patients, and payers. This role involves designing, creating, deploying, and maintaining data architecture to support integrated omnichannel marketing strategies and digital health initiatives.

Essential Functions:

• Design and implement efficient data integration strategies to consolidate data from various sources, including CRM systems, digital marketing platforms, customer interactions, and sales channels.
• Develop and maintain robust data models that support the unique needs of omnichannel strategies in the pharmaceutical industry.
• Establish and enforce data governance policies and procedures to ensure data integrity, accuracy, and compliance with industry regulations such as HIPAA and GDPR.
• Act as a technical leader and advisor to cross-functional teams, including marketing, sales, IT, and compliance departments.
• Provide the infrastructure and frameworks necessary for advanced analytics, including machine learning and AI.
• Implement rigorous data security measures to protect sensitive information and customer data.
• Monitor and improve data quality, ensuring that the data used in decision-making processes is accurate, complete, and timely.
• Optimize the performance of data systems to handle high volumes of data efficiently.
• Evaluate and recommend new data technologies and tools that can enhance the capabilities of the omnichannel platform.
• Regularly engage with stakeholders to report on data strategy progress and outcomes.

Job Requirements:

The role demands a deep understanding of the pharmaceutical industry's regulatory environment and compliance requirements, alongside proficiency in modern data platforms like Azure and Databricks.

Education and Experience:

• At least 7-10 years of experience in data architecture within the pharmaceutical or healthcare industry.
• Proven track record of successful design, implementation, and management of large-scale data architectures.
• Expertise in key data technologies and platforms such as Microsoft Azure, Databricks, SQL, and familiarity with programming languages like Python or R.
• Experience in leading data-centric projects and managing cross-functional teams.
• Strong background in developing and enforcing data governance frameworks.

Technical Skills:

• Proficiency in data modeling tools such as ER/Studio, Enterprise Architect.
• Strong knowledge of relational and non-relational database systems.
• Experience with big data technologies like Apache Hadoop, Spark, and Kafka.
• Expertise in cloud services, especially Microsoft Azure and AWS.
• Proficiency in data integration tools such as Informatica, Talend, and Azure Data Factory.
• Strong coding skills in SQL and familiarity with programming languages such as Python, R, or Scala.
• Experience with data visualization and business intelligence tools like Power BI, Tableau, or Qlik.
• Understanding of machine learning algorithms and artificial intelligence concepts.

Non-Technical Skills:

• The ability to organize, prioritize, meet deadlines, and make decisions quickly.
• Strong interpersonal and communication skills.
• Detail-oriented with a strong work ethic.
• A passion for personal learning and development.

Physical demands: Traditional office environment with prolonged sitting and extensive computer work.

Working Conditions: Requires up to 10% domestic travel.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions.