Director, Customer Management Platform Strategy

Capital One; Richmond (VA); On-site; USD 210,000 - 239,000; Full time

Job summary

Capital One in Richmond, VA is seeking a Director, Product Management to lead strategy and execution for the DaaS Customer Management platforms, shaping customer experiences and driving enterprise value. You will partner with cross-functional teams to translate business strategy into consumer digital products, deliver measurable outcomes, and navigate a major investment cycle to unlock new opportunities.

The role offers a salary range of $209,500–$239,100 with incentive opportunities and the

Qualifications

• Bachelor's degree in any field and at least 5 years of Product Management experience.
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Lead cross-functional teams to solve customer problems and drive organizational alignment.
• Drive strategic vision and execution for Capital One’s DaaS Customer Management platforms.

Skills

Product Management

Education

Bachelor's degree

Job description

Capital One in Richmond, VA is seeking a Director, Product Management to lead strategy and execution for the DaaS Customer Management platforms, shaping customer experiences and driving enterprise value. You will partner with cross-functional teams to translate business strategy into consumer digital products, deliver measurable outcomes, and navigate a major investment cycle to unlock new opportunities.

The role offers a salary range of $209,500–$239,100 with incentive opportunities and the