Director, Custodial Operations

Boise State University; Boise (ID); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

12 paid holidays

Vacation days (12-24)

Retirement benefits (ORP/PERSI)

Health insurance

Tuition waiver

See full benefits

Job summary

Boise State University seeks a facilities management leader responsible for oversight of maintenance, trades, custodial, and grounds across athletic facilities. You will supervise staff, develop procedures, and manage budgetary resources to ensure safe, clean, and efficient operations.

The role requires strong leadership, budget experience, and a focus on safety. The position is on-site with no visa sponsorship and includes a comprehensive benefits package.

Qualifications

• Bachelor’s degree or equivalent plus 2 years relevant experience.
• Valid and current Driver’s License.

Responsibilities

• Directly manages supervisory staff for facility services including housing/event production and housekeeping.
• Develops and approves operating procedures for housekeeping and facilities.
• Oversees staffing for evenings and weekends.
• Provides training, recognition, performance management, and evaluations.
• Oversees custodial services in athletic facilities and venues.
• Manages full-time, part-time, student staff, contractors, and temporary workers.
• Schedules staff for internal, external, and athletic events.
• Implements cleaning procedures for public and private areas.
• Oversees equipment maintenance and supplies for events and daily operations.
• Ensures OSHA and pandemic requirements are met through training.
• Oversees biohazard waste response and safety measures.
• Hires, trains, schedules, and evaluates housekeeping staff.
• Coordinates repairs for housekeeping equipment.
• Manages post-event cleanup with external teams.
• Assists in annual budget projections and data reporting.

Skills

Group dynamics

Conflict resolution

Budget management

Data analysis

Education

Bachelor’s degree or equivalent

2 years relevant experience

Tools

Budgeting tools

Job description

Job Summary/Basic Function:

This position has the responsibility and oversight of facilities management and project construction, including maintenance, trades, custodial, and grounds for a division or college building(s). Supervises staff including student employees. Manages facility services, custodial services, safety and security programs.

This position is not eligible for a hybrid/remote work schedule.

This position is not eligible for VISA sponsorship.

Department Overview:

We believe that Boise State Athletics connects our community, propels our university to greater heights, and changes the lives of student-athletes as they prepare to change the world. We believe in BLUE.

Level Scope:

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.

Essential Functions:

• Directly manages the supervisory staff responsible for facility services, including housing or event and meeting production, housekeeping services, and building projects.
• Develops and approves the operating procedures for housekeeping and facilities.
• Has administrative responsibility for evening and weekend managers.
• Responsible for department training, recognition, and performance management; provides feedback and approves evaluations, working directly with each department supervisor.
• Oversight of the facility custodial and janitorial services in all athletic facilities and venues.
• Oversees full-time and part-time staff, student employees, contractors, and temporary workers.
• Manages the schedule of staff to work internal, external, and athletic events that take place in athletic facilities and venues.
• Create and implements cleaning procedures and methods related to cleaning public and private department venue and facility access areas.
• Constructs and oversees all processes and procedures for equipment and supply needs for scheduled events, day-to-day and facility operations.
• Oversees daily, weekly, monthly, and annual cleaning tasks and projects.
• Completes training requirements and gains disinfection expertise to ensure OSHA and pandemic requirements are met. Ensures full- and part-time staff have completed similar training.
• Creates and implements the department biohazard waste response (i.e., blood, bile, etc.).
• Hires, trains, schedules, and evaluates all full-time and part-time Housekeeping staff.
• Provides oversight for the Assistant Director, Environmental Services & Coordinator, Environmental Services.
• Oversees, logs, and coordinates repairs for all housekeeping equipment (scrubbers, vacuums, etc.).
• Manages and coordinates with teams (Housekeeping staff, external contractors, etc.) that are responsible for performing during-event and post-event cleanup for events in department venues and facilities, including building timelines that allow for the proper and efficient cleaning prior to the next event.
• Manages the housekeeping requirements of the facility through work orders, preventative maintenance requirements, emergency calls, etc.
• Assists in preparing annual budget projections for Environmental Services.
• Assists in analyzing data and reports generated by the Finance Director to ensure proper execution of services, distribution of departmental reports, and accuracy.
• Perform other duties as assigned.

Knowledge, Skills, Abilities:

• Knowledge of group dynamics, conflict resolution skills necessary for training, problem solving, etc.
• Knowledge of accounting and finance necessary to develop and interpret department reports.
• Experience in managing budgets, estimate project or equipment costs.
• Ability to manage large multi-use facilities or housing spaces.
• Experience supervising, hiring, training, scheduling, progressive discipline, and evaluating multiple staff and/or teams of staff.
• Knowledge of facilities maintenance and custodial needs and services.

Minimum Qualifications:

Bachelor’s Degree or equivalent plus 2 years relevant experience.

A valid and current Driver’s License.

Preferred Qualifications:

1-2 years of managerial experience.

Salary and Benefits:

Salary starts at $60,673.60 annually, and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

Required Application Materials:

Resume, Cover Letter, and Three Professional References.

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/