Director Culinary Services Mena, AR

Forefront; Arkansas; Hybrid; USD 90,000 - 140,000; Full time

Job summary

Forefront is seeking a Director of Culinary Services to provide strategic leadership and operational oversight for all culinary and dining programs across residential dining, retail, and catering. The role focuses on menu innovation, regulatory compliance, client and resident satisfaction, and development of high-performing teams.

The position is exempt salaried with hours including days, evenings, weekends, and holidays, and requires travel for company meetings.

Responsibilities

• Lead all culinary operations including production, menu execution, catering, and special events.
• Ensure high-quality, scratch or fresh-prepared food aligned with Forefront standards.
• Develop and execute seasonal menus, resident-driven programs, and special dining events.
• Maintain presentation, taste, and service standards at all times.
• Champion innovation, resident engagement, and culinary experience enhancement.
• Own food cost, labor cost, and controllable expense performance.
• Develop and manage budgets, forecasts, and purchasing strategies.
• Implement inventory controls, ordering systems, and waste reduction programs.
• Deliver financial results aligned with contractual and company targets.
• Partner with the General Manager and Regional leadership on performance strategy.
• Recruit, train, develop, and retain high-performing culinary teams.
• Lead Sous Chefs, Managers, Supervisors, and frontline culinary staff.
• Build bench strength, succession planning, and training programs.
• Foster a culture of accountability, professionalism, teamwork, and pride.
• Conduct performance evaluations, coaching, and corrective action when needed.
• Ensure full compliance with health department, ServSafe, HACCP, OSHA, CMS, and company standards.
• Lead kitchen sanitation, food safety, and inspection readiness at all times.
• Maintain documentation, training logs, and audit readiness.
• Drive a strong culture of food safety and workplace safety.
• Partner with residents, patients, clients, and leadership to drive satisfaction.
• Participate in resident councils, food committees, tastings, and feedback sessions.
• Respond proactively to concerns and continuously improve the dining experience.
• Represent Forefront and the culinary program in a highly professional manner.
• Execute corporate programs, standards, and culinary initiatives.
• Support special events, marketing initiatives, and community engagement activities.
• Lead openings, renovations, and concept changes when applicable.
• Occasional travel for company meetings by car and/or plane may be required
• Responsible for acting in conformance with all facility and departmental policies and procedures including HR, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA.
• Attends department meetings as required.
• Demonstrates accountability to personal/professional growth and any required certification/licenses, if applicable.
• Completes mandatory training and competencies annually.

Job description

The Director Culinary Services provides strategic leadership and operational oversight for all culinary and dining programs, ensuring exceptional food quality, hospitality-driven service, and strong financial performance. This role is responsible for menu innovation, regulatory compliance, client and resident satisfaction, and the development of high-performing teams across multiple service lines, including residential dining, retail, and catering.

Position Type and Expected Hours of Work

This is an exempt salaried position, with expected hours to include: days, evenings, weekends, and holidays.

Essential Functions And Duties

Culinary Leadership & Quality

• Lead all culinary operations including production, menu execution, catering, and special events.
• Ensure consistent delivery of high-quality, scratch or fresh-prepared food aligned with Forefront standards.
• Develop and execute seasonal menus, resident-driven programs, and special dining events.
• Maintain presentation, taste, and service standards at all times.
• Champion innovation, resident engagement, and culinary experience enhancement.

Financial & Operational Performance

• Own food cost, labor cost, and controllable expense performance.
• Develop and manage budgets, forecasts, and purchasing strategies.
• Implement inventory controls, ordering systems, and waste reduction programs.
• Deliver financial results aligned with contractual and company targets.
• Partner with the General Manager and Regional leadership on performance strategy.

Team Leadership & Talent Development

• Recruit, train, develop, and retain high-performing culinary teams.
• Lead Sous Chefs, Managers, Supervisors, and frontline culinary staff.
• Build strong bench strength, succession planning, and training programs.
• Foster a culture of accountability, professionalism, teamwork, and pride.
• Conduct performance evaluations, coaching, and corrective action when needed.

Safety, Sanitation & Compliance

• Ensure full compliance with all health department, ServSafe, HACCP, OSHA, CMS, and company standards.
• Lead kitchen sanitation, food safety, and inspection readiness at all times.
• Maintain documentation, training logs, and audit readiness.
• Drive a strong culture of food safety and workplace safety.

Resident / Client Experience

• Partner with residents, patients, clients, and leadership to drive satisfaction.
• Participate in resident councils, food committees, tastings, and feedback sessions.
• Respond proactively to concerns and continuously improve the dining experience.
• Represent Forefront and the culinary program in a highly professional manner.

Program & Concept Execution

• Execute corporate programs, standards, and culinary initiatives.
• Support special events, marketing initiatives, and community engagement activities.

Lead openings, renovations, and concept changes when applicable.

Travel

Occasional travel for company meetings by car and/or plane may be required

General Responsibility As Required For Position

• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
• Completes mandatory training and competencies annually.

AAP/EEO Statement

Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.

Other Duties As Assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job duties, tasks, responsibilities, and activities may change from time to time.