Director, Critical Facilities & NOC | 24/7 Operations Leader

Tract Capital Management, LP; Mercer Island (WA); Hybrid; USD 180,000 - 225,000; Full time

Benefits offered by this job

100% employer-covered medical, dental, and vision insurance

401K program

Unlimited PTO

Standard paid holidays

Job summary

A leading data center operator is seeking a Director of Critical Facilities Systems to oversee centralized operations, ensuring optimal safety, security, and availability. This role demands extensive experience in data center operations, strong leadership in managing 24/7 teams, and the ability to interpret critical telemetry. The position offers a salary range of $180,000 to $225,000 plus bonuses, with comprehensive benefits including employer-covered medical insurance and unlimited PTO.

Qualifications

• 10+ years in mission-critical operations, including NOC leadership.
• 5+ years leading 24/7 teams, with a focus on staffing and performance.
• Ability to translate telemetry data into operational decisions.

Responsibilities

• Oversee 24/7 operations for Critical Facilities and Network centers.
• Ensure optimal safety, security, and availability outcomes.
• Manage incident response protocols and ensure system reliability.

Skills

Critical facilities operations knowledge

Emergency incident management

Strong communication skills

Analytical ability

Tools

DCIM

BMS

CMMS

ITSM

Job description

A leading data center operator is seeking a Director of Critical Facilities Systems to oversee centralized operations, ensuring optimal safety, security, and availability. This role demands extensive experience in data center operations, strong leadership in managing 24/7 teams, and the ability to interpret critical telemetry. The position offers a salary range of $180,000 to $225,000 plus bonuses, with comprehensive benefits including employer-covered medical insurance and unlimited PTO.