Director, Credit Risk & Analytics

CarMax Business Services; Kennesaw (GA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Commitment to diversity and training

Recognition as one of the FORTUNE 100 Best Companies to Work For®

Job summary

CarMax Business Services is looking for a Director of Credit Risk & Analytics to own the analytical functions for CarMax Auto Finance. This vital leadership role involves setting strategies for credit policy and pricing, developing forecast models, and building an exceptional analytical team.

The ideal candidate will have significant experience in credit risk management, excel in data analysis, and inspire a team to achieve business goals. This position is based in Kennesaw, GA with a hybrid work arrangement of four days onsite.

Qualifications

• 8–10 years of proven credit policy and/or credit risk management experience.
• Strong knowledge of financial services preferred.
• Ability to inspire and lead analytical teams.

Responsibilities

• Set originations strategy across credit policy and consumer pricing.
• Develop forecast models for P&L responsibilities.
• Build and lead a world-class analytical team.

Skills

Analytical rigor

Credit policy management

Leadership

Advanced mathematical modeling

SQL, Python or R proficiency

Education

Bachelor's degree in mathematics, statistics, finance, or economics

Master's degree preferred

Tools

Modern data / BI tooling (Snowflake, Tableau, etc.)

Job description

Director, Credit Risk & Analytics

About this job

As the captive lender behind the nation's largest used-car retailer, CarMax Auto Finance (CAF) is the leader in making car financing simpler, fairer, and more transparent – empowering customers across the credit spectrum to unlock affordability and drive away in the dream vehicle.

The Director of Credit Risk & Analytics owns the analytical engine behind that business. This is a builder's seat as much as an operator's. CAF is investing in our decisioning platform, our data infrastructure, and our use of alternative data — and we're looking for a leader who can both run the function with discipline and reshape it for what comes next.

You will spend your time

• Setting originations strategy across credit policy, consumer pricing, fraud, and decisioning — balancing growth, risk-adjusted return, and customer experience
• Evolving originations capabilities to further expansion into full-spectrum lending, through technology, alternative-data, and analytics.
• Owning P&L responsibilities by developing forecast models and successfully steering the business to navigate a highly dynamic environment
• Building and leading a world‑class analytical team — hiring exceptional talent, developing manager‑level leaders, and creating an environment where analysts do their best work
• Influencing executive decision‑making with data‑grounded recommendations, and serving as a thought partner to CAF and CarMax senior leadership

What you will need to succeed

We're looking for a player‑coach who builds and develops talent, holds a high bar on analytical rigor, and brings genuine curiosity about how new data, new techniques, and new business models can change what's possible in auto lending. Given the breadth of the role, this leader will need to earn trust quickly with executives, cross‑functional partners, and other key stakeholders.

To be eligible

• Bachelor's degree in mathematics, statistics, finance, economics, a related field, or equivalent experience; Master's degree preferred
• 8–10 years of proven credit policy and/or credit risk management experience (or equivalent) across multiple functional areas or products, including experience managing analysts and managerial staff; strong knowledge of financial services preferred
• Strong conceptual thinking skill to design and manipulate complex mathematical models to explain and predict business metrics, and to analyze complex data to draw conclusions and make business recommendations
• Ability to convert vague business objectives into concrete analysis tasks and lead a team to tackle them systematically
• Ability to inspire and lead analytical teams to effectively design and execute strategies that meet business goals and objectives

Bonus points for

• Advanced degree in a quantitative discipline (engineering, math, statistics, operations research, economics, physics, etc.)
• Prior leadership experience in auto finance, consumer lending, and/or fintech
• Hands‑on familiarity with machine learning and alternative data in a lending context
• Working proficiency in SQL, Python or R, and modern data / BI tooling (Snowflake, Tableau, etc.)

Work Location and Arrangement

This role will be based out of the CarMax Auto Finance office (Kennesaw, GA). Associates will work onsite 4 days per week.

Work Authorization

Applicants must be currently authorized to work in the United States on a full‑time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high‑integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, age, or other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.