Director - Credit

SHI International Corporation; New Jersey; On-site; USD 175,000 - 225,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K plan

Flexible spending accounts

Job summary

SHI International Corporation seeks a Director of Credit to lead the credit, collections, and accounts receivable function within the Accounting/Controller organization. This leader will set policy, govern credit decisions, and drive cash flow improvements.

The role partners with Finance, Sales, Legal, and Operations to balance commercial priorities with financial discipline, while building a high-performing team and scalable processes. Travel up to 25% is required.

Qualifications

• Bachelor’s degree required in Finance, Accounting, Business Administration, Economics or a related field.
• 10+ years in credit, collections, AR, financial operations, or customer risk management.

Responsibilities

• Lead SHI’s credit, collections, and accounts receivable function to support cash flow and working capital objectives.
• Develop and maintain credit policies, approval standards, and governance across the organization.
• Oversee customer account credit evaluations, payment term recommendations, and portfolio risk management.
• Design and execute collections strategies to reduce outstanding receivables and improve cash conversion.
• Partner with Finance, Sales, Legal, Operations, and leadership to balance commercial priorities and financial discipline.
• Monitor receivables aging, credit exposure, payment trends, and risk indicators, and report to leadership.
• Build and lead a high-performing team focused on accountability, excellence, business partnership, and continuous improvement.

Skills

Credit risk

Credit limit management

Collections operations

Accounts receivable

Portfolio monitoring

Executive communication

Team leadership

Cross-functional collaboration

Financial controls

Education

Bachelor’s degree in Finance, Accounting, Business Administration, Economics

Job description

About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.Continuous professional growth and leadership opportunities.Health, wellness, and financial benefits to offer peace of mind to you and your family.World-class facilities and the technology you need to thrive – in our offices or yours.Job SummaryThe Director of Credit will lead SHI’s internal credit, collections, and accounts receivable function within the Accounting/Controller organization. As SHI continues to grow, this new or evolving leadership role will help define how the business evaluates customer account risk, manages receivables exposure, resolves payment issues, and maintains disciplined credit governance.This leader will partner across Finance, Sales, Legal, Operations, and leadership to improve cash flow visibility, support working capital goals, and establish consistent credit and collections practices that scale with the business.Role DescriptionLead SHI’s credit, collections, and accounts receivable function to support cash flow performance, working capital objectives, and responsible business growth.Develop, implement, and maintain credit policies, approval standards, credit limit guidelines, and governance practices across the organization.Oversee customer account credit evaluations, payment term recommendations, account monitoring, and portfolio risk management.Design and execute collections strategies to reduce outstanding receivables, improve cash conversion, and support the timely resolution of payment issues.Partner with Finance, Sales, Legal, Operations, and leadership to balance commercial priorities, customer account risk, and appropriate financial discipline.Monitor receivables aging, credit exposure, payment trends, and risk indicators, and provide reporting and recommendations to leadership.Build, develop, and lead a high-performing team focused on accountability, operational excellence, business partnership, and continuous improvement.Behaviors and CompetenciesStrategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.Business Acumen: Can provide strategic guidance and insights to drive overall business success.Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.Financial Awareness: Can provide financial guidance and strategic planningDetail-Oriented: Can foster a culture of detail orientation, inspiring others to maintain high standards of accuracy and completeness in their work.Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.Skill Level RequirementsStrong knowledge of customer credit risk, credit limit management, collections operations, accounts receivable, and portfolio monitoring.Ability to evaluate customer financial information, payment history, credit exposure, and business context to make sound credit decisions.Strong understanding of cash flow, working capital, receivables aging, collection effectiveness, and financial controls.Ability to develop scalable credit policies, procedures, approval frameworks, reporting standards, and operating practices.Ability to partner effectively with Finance, Sales, Legal, Operations, and business leaders while maintaining appropriate financial controls and credit discipline.Strong leadership, executive communication, team development, and cross-functional collaboration skills.Other RequirementsBachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.10+ years of progressive experience in credit, collections, accounts receivable, financial operations, or customer risk management.Prior experience leading a credit, collections, accounts receivable, or order-to-cash function within a large, complex, or high-growth organization.4+ years of experience in a management positionExperience leading teams, managing priorities across stakeholders, and driving measurable improvements in receivables performance, cash flow, or operational efficiency.Experience developing scalable credit policies, procedures, approval frameworks, reporting standards, and operating practices.Ability to travel to SHI, Partner, and Customer Events - 25%The estimated annual pay range for this position is $175,000 - $225,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status