Director, Credentialing Professional Development (Remote)

IFMA; United States; Remote; USD 110,000 - 115,000; Full time

Job summary

An innovative organization is seeking a Director of Credentialing Professional Development to lead the credentialing processes for facility management professionals. This remote role involves overseeing compliance, managing teams, and enhancing communication strategies. The ideal candidate will have extensive experience in credentialing, strong analytical skills, and a passion for fostering professional development. Join a forward-thinking team dedicated to shaping the future of facility management and making a positive impact in the industry.

Benefits

401(k) with employer matching

Life & disability insurance

Flexible spending account (FSA)

Health Savings Account (HSA)

Paid time off

Flexible schedule

Remote work options

Employee assistance program

Professional development assistance

Qualifications

• 7+ years in credentialing with managerial experience.
• Ability to analyze complex data and interpret technical documents.

Responsibilities

• Oversee credentialing processes and ensure compliance with standards.
• Drive credential growth and manage certification exam development.

Skills

Credentialing Management

Data Analysis

Communication Skills

Project Management

Stakeholder Engagement

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Project Management Tools

Job description

Director, Credentialing Professional Development (Remote)

Join to apply for the Director, Credentialing Professional Development (Remote) role at IFMA

Director, Credentialing Professional Development (Remote)

Join to apply for the Director, Credentialing Professional Development (Remote) role at IFMA

This range is provided by IFMA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $115,000.00/yr

Director, Credentialing Professional Development (Remote)

Founded in 1980, the International Facility Management Association (IFMA) is the world’s largest, most widely recognized association for facility management (FM) professionals. With more than 24,000 members in over 130 countries, IFMA is a key contributor to the development of international FM standards and works with decision-makers to inform FM-related policy. IFMA provides career resources and continuing education, offers three industry-respected credentials, maintains the largest repository of FM-related content on the web, and hosts year-round global events. With a vision to lead the future of the built environment and make the world a better place, IFMA believes in the benefits of international diversity, inclusion, and social equity, recognizing that sustainability, resilience, and responsible environmental stewardship are paramount. For more information, visit ifma.org and our LinkedIn, YouTube, Facebook, Threads, Twitter, and Flickr pages. Follow IFMA’s Connected FM podcast, blog, or expert insights on trending industry topics.

As the Director, Credentialing Professional Development, you will oversee the credentialing processes for individuals pursuing IFMA facility management credentials, ensuring that all stakeholders meet the requirements for credential attainment. Your role will involve managing and maintaining compliance with credentialing standards, streamlining processes, and supporting candidates throughout their certification journey.

To be successful, you should have:

• Bachelor’s degree preferred; 7+ years in credentialing (preferably in a trade association or nonprofit) with 5+ years of managerial experience.
• Proficiency in Microsoft Office Suite, project management tools, and databases; ability to analyze complex data and interpret technical documents.
• Solid verbal and written communication skills; ability to draft reports, interpret legal/technical materials, and engage with stakeholders.
• Proven ability to lead teams, develop credential programs, and navigate complex challenges with strategic thinking.
• Adept at managing stakeholder expectations, resolving issues efficiently, and fostering collaboration within teams.

Your responsibilities as the Director, Credentialing Professional Development include:

• Drive credential growth, manage credentialing staff, oversee certification exam development, and stay updated on industry trends.
• Ensure adherence to industry standards, conduct audits, enforce exam security, and implement process improvements.
• Serve as the primary resource for credentialing issues, resolve escalations, and enhance communication strategies.
• Oversee credentialing database accuracy, analyze data trends, and optimize reporting.
• Develop and manage budgets, oversee vendor relationships, and improve credentialing platform efficiencies.

Best-in-Class Benefits and Perks:

We value the time and efforts of our employees. Our commitment to your success is enhanced by competitive compensation of $110,000-$115,000, depending on experience, and an extensive benefits package including:

• Robust retirement planning: 401(k) / retirement plan with employer matching
• Financial security: Life & disability insurance
• Flexible financial options: Flexible spending account (FSA) and Health Savings Account (HSA)
• Work/Life Balance: Paid time off and holidays, Flexible schedule, and remote work/telecommuting options
• Workplace perks: Employee assistance program, Professional development assistance, and more!

Additionally, we strive to create an optimal environment for our employees, where they can learn, grow, and thrive within the company. We strive to create a collaborative and creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Ready to drive the future of credentialing?

This is the opportunity to lead with innovation and excellence—apply now to shape the next generation of facility management professionals!

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment, in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training, Strategy/Planning, and Management

• Industries

  Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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