DIRECTOR, CREATIVE SERVICES (ART/DESIGN)

Los Angeles County Metropolitan Transportation Authority (CA); Los Angeles (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a visionary Director of Creative Services to lead a dynamic team in crafting impactful communications. This role involves overseeing all aspects of advertising and design, ensuring alignment with strategic objectives while fostering creativity and innovation. The ideal candidate will possess a strong background in graphic design and project management, along with the ability to inspire and motivate a diverse team. Join a forward-thinking organization committed to enhancing community engagement through compelling visual storytelling and strategic marketing initiatives.

Qualifications

• 5+ years of management experience in advertising, design, or marketing.
• Strong design and copywriting background required.

Responsibilities

• Lead creative strategies for all Metro communications and marketing.
• Oversee the Metro Design Studio and manage project workflows.
• Approve design and creative products for marketing projects.

Skills

Graphic Design

Creative Direction

Project Management

Copywriting

Team Leadership

Communication

Education

Bachelor's Degree in Visual Communications

Master’s Degree (preferred)

Tools

Adobe Creative Suite

Project Management Software

Job description

Directs, motivates, oversees, and provides final sign-off of the conceptualization, development, design, and production of all advertising, communications, and information materials for Metro. The goal is to initiate and maintain an engaging and cohesive communications program for all visual and messaging content that the agency presents county-wide.

The Director, Creative Services will lead the creative team and drive the development of impactful and engaging content that aligns with the brand’s strategic objectives.

Recruitment Timeline:

Interviews are projected for the week of June 2, 2025. These dates are subject to change. Please monitor your profile and emails for updates.

Key Responsibilities:

1. Generate initial creative strategies and lead efforts across all Metro communications, including advertising, marketing materials, TV/radio/video, fleet design, signage, fare media, maps, and timetables.
2. Oversee the Metro Design Studio, assign projects, evaluate work, ensure workflow and quality, and refine production systems for timely delivery.
3. Approve design and creative products for all marketing projects.
4. Motivate the marketing team and support staff in content and design integration.
5. Evaluate and supervise technology acquisition.
6. Manage and evaluate the work of agency and contracted staff to translate the agency vision into visual communication.
7. Collaborate with executive management and internal clients on ideas and concepts.
8. Oversee large-scale advertising and communication projects.
9. Lead or attend progress meetings for multiple projects.
10. Serve as the agency's principal copywriter, editing short-form copy.
11. Manage social media, advertising, and marketing research staff and vendors.
12. Provide creative direction for Metro's website.
13. Develop and communicate creative strategies for Metro departments, ensuring high-quality outputs.
14. Create advertising graphics and collateral materials within schedule and budget.
15. Guide technical design and oversee visual communications, including print and digital media.
16. Establish policies and guidelines to promote quality graphic design and support advertising strategies.
17. Facilitate information flow between design, marketing, and internal clients.
18. Review workflow, equipment, staffing, and resolve scheduling conflicts.
19. Develop scopes of work, prepare cost estimates, and participate in consultant selection.
20. Oversee outside advertising and design consultants as needed.
21. Develop annual budgets and work plans.
22. Prepare reports and recommendations for management and the Board of Directors.
23. Supervise, train, and evaluate staff; provide performance feedback.
24. Implement safety policies and maintain accountability for safety performance.
25. Contribute to the enforcement of EEO policies.

Minimum Qualifications:

A combination of education and/or experience, typically including:

• Bachelor's Degree in Visual Communications, Graphic Design, or related; Master’s preferred.
• Five years of management experience in advertising, design, marketing, or communications, overseeing complex projects with a strong design and copywriting background.

Additional Requirements:

• Valid California Class C Driver License or alternative transportation method.

Preferred Qualifications:

• Experience in public or transportation sector creative solutions.
• Experience aligning creative outputs with business goals.
• Leadership experience in creative team management.
• Managing large-scale projects, budgets, and timelines.
• Presentation experience to senior executives.

Knowledge, Skills, and Abilities:

See detailed list in original description, focusing on graphic design principles, software proficiency, project management, communication, and leadership skills.

Physical and Working Conditions:

Primarily office environment, with typical physical effort including sitting, standing, walking, and computer use. Reasonable accommodations are provided for disabilities.