Director, Corpsmember Support (MSW)
San Jose Conservation Corps
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Benefits offered by this job
Job summary
San Jose Conservation Corps + Charter School is seeking a Director of Corpsmember Support Services to lead the MSW-driven support department in a 100% in-person role at SJCC+CS. The incumbent will supervise a team of Success Navigators and MSW interns, ensuring access to mental health and behavioral support to Corpsmembers.
The role requires trauma-informed care leadership, partnership building with universities and community providers, and collaboration with Education and Job Training teams to
Qualifications
- Master’s degree in social work and license track toward LCSW.
- Minimum 2 years direct client and case management experience.
- Strong leadership with direct supervision experience.
- Cultural knowledge of diverse populations.
- Ability to communicate across cultures and collaborate with stakeholders.
Responsibilities
- Provide strategic direction and management of the program while ensuring policy and grant compliance.
- Supervise interns (MSW students) and staff, including hiring and evaluations.
- Coordinate daily activities and referrals to ensure quality services and exits.
- Oversee documentation standards and review service documentation.
- Foster an inclusive, trauma-informed, harm-reduction work environment.
- Develop partnerships with universities and community resources.
- Prepare regular reports and manage grants and budgets.
Skills
Education
Job description
Position Title: Director, Corpsmember Support Services (MSW)
Division: Education
Department: Corpsmember Support
Reports to: Vice President, Administration
FLSA Status: Full-time / Exempt
Compensation: $100,000 - $121,000 annually
Schedule: Varies between 7am-3:30pm and 8:30am-5pm Monday to Friday, with occasional evening or weekend hours.
Location: This position is 100% in-person, located at 2650 Senter Road, San Jose, CA 95111. Some presence may be required at our other location at 1560 Berger Drive.
One of the first urban Conservation Corps in the country, the San Jose Conservation Corps + Charter School (SJCC+CS) was founded in 1987 to empower young adults aged 18 to 27 ("Corpsmembers") to upskill themselves and advance their career in conservation and green spaces. Today, SJCC+CS continues to operate its 1-year-long paid workforce development program, while also operating a WASC-accredited charter high school, allowing those who have aged out of the traditional education system to earn their high school diploma.
SJCC+CS offers an engaging work environment focused on growth, teamwork, and making a positive impact. We value collaboration, respect diverse perspectives, and provide opportunities for employees to contribute their skills to create a hopeful and sustainable community. Whether you're passionate about education and development, environmental conservation, or community engagement, joining our team means embracing a shared commitment to service and the chance to make a meaningful difference. Be a part of our mission to create transformational change and learn more at www.sjcccs.org.
SJCC+CS is seeking a dedicated and compassionate Corpsmember Support Services Director to oversee our Corpsmember Support Services department. In this role, you will be responsible for ensuring that all Corpsmembers meet with and have access to Support Services in order to proactively address any obstacles that could impede their progress in the program and receive the mental and behavioral health support they need. In order to accomplish this, the Director will supervise a team of Success Navigators, and MSW interns, and establish and maintain internal and external partnerships. Strong leadership skills and commitment to trauma-informed care and harm reduction practices will be essential in achieving the program's goals and promoting positive outcomes. This position will collaborate with the Job Training and Charter School staff to ensure Corpsmembers receive the help and resources they need. In addition, this position will work to establish strong external partnerships and develop community resources that support the personal growth and development of the young people we serve.
- Provide strategic direction and overall management of the program, ensuring compliance with organizational policies, grant requirements, and ethical standards.
- Provide high quality supervision and mentorship to interns (MSW students).
- Oversee day-to-day operation of the program and provide direct supervision to staff members, including hiring, performance evaluation, and disciplinary actions.
- Coordinate and ensure the completion of daily program activities, promoting efficient and high quality referrals, services, and exits.
- Monitor and support staff compliance with documentation standards, reviewing, evaluating, and co‑signing service documentation as necessary.
- Foster a positive and inclusive work environment, promoting teamwork, open communication, and a culture of respect.
- Work with direct reports to conduct comprehensive assessments of Corpsmembers' biopsychosocial needs and develop individualized care plans in collaboration with them and their support systems.
- Provide direct counseling, therapy, and crisis intervention services to Corpsmembers, helping them create personal and educational development plans.
- Provide clinical case management services, including intervention planning, coordination of referrals to relevant agencies and providers, and follow‑up support.
- Act as an advocate and liaison between Corpsmembers and various community program services.
- Facilitate individual and group counseling sessions, ensuring a strength-based and trauma-informed approach.
- Establish and maintain relationships with university MSW programs to source interns (MSW students).
- Work closely with the Vice President of Administration, the Vice President of Education and external clinical supervisor to develop policies and procedures that align with trauma-informed care and harm reduction practices.
- Collaborate with Job Training and Charter School administrative staff to provide comprehensive support services to Corpsmembers, including housing, counseling, and community resources.
- Act as a point of contact for community stakeholders, building and maintaining relationships with counselors, group home leaders, probation officers, etc.
- Establish partnerships with local resources, coordinating services and designing counseling/mentoring programs through community collaboration.
- Ensure program sustainability through department fiscal oversight, including efficient budget management and fund / revenue development.
- Manage and oversee the related grants, ensuring accurate recordkeeping, timely reporting and budget spend down.
- Maintain accurate and up‑to‑date client records, ensuring compliance with legal, organizational, and grant requirements.
- Prepare and submit regular reports on program activities, outcomes, and budget utilization.
- Participate in meetings, committees, and conferences to represent the program and provide updates on program-related matters.
- Health: SJCC+CS offers group health insurance through Kaiser, and Dental / Vision insurance through Principal. The organization covers 100% of the premium for staff member’s dental, vision, Long Term Disability, Life, and AD&D insurance.
- Clinical Supervision: For ASW’s seeking license clinical supervision will be provided.
- Financial: Retirement savings plan with up to 3% employer match after 1 year of service, credit union membership and benefits, Tuition Reimbursement program for associate or bachelor’s degree, and FSA.
- Time Off: Paid holidays, Vacation, Sick Leave, Bereavement Leave, and Jury Duty leave. Other unpaid leave of absence options are available, such as Medical, Military, Parental, and Family Care Leave.
- Other: Employee Assistance Program (EAP), Pet Insurance, and Supplemental insurance plans available (Critical Illness, Hospital Indemnity, Short Term Disability, and more).
Position may require prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. The position may require the incumbent to occasionally lift up to 25lbs. Additionally, the position requires far and near vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The nature of the work may require the incumbent to work evenings, weekends and holidays. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
desktop computer or laptop computer, keyboard, mouse, personal vehicle or company vehicle (sedan).
The San Jose Conservation Corps + Charter is committed to the full inclusion of all qualified individuals. As part of this commitment, SJCC+CS will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact accommodations@sjcccs.org.
NOTICE: The statements herein are intended to give a broad description of this job function and should not be construed as an exhaustive list of all responsibilities, duties and skills required. Other duties and/or projects may be assigned.
The San Jose Conservation Corps + Charter School provides equal employment opportunities to all employees and applicants for employment. The Corps and School does not discriminate based on an individual's race, sex, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, military and veteran status, sexual orientation, age, gender, gender identity, gender expression, genetic information, hair style, hair texture or any other basis prohibited by law. Working at SJCC+CS means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, benefits, and training. SJCC+CS makes hiring decisions based solely on qualifications, merit, and business needs at the time.
The San Jose Conservation Corps + Charter School is an “At-Will” employer. This means that employment with SJCC+CS is voluntarily entered into and staff members are free to resign at any time. Similarly, SJCC+CS may terminate the employment relationship at any time, with or without cause or prior notice, as it deems appropriate. This at-will employment relationship can be changed only in a written agreement signed by the staff member and the CEO of SJCC+CS.
All new hires will be required to provide proof of vaccination absent an approved medical or religious exemption prior to their start date. If a new hire is in the process of being vaccinated, their start date may be adjusted to a future date after they have been vaccinated. Fully vaccinated means it has been at least two weeks since the person has completed the entire recommended initial series of a COVID-19 vaccine.
- Master’s degree in social work.
- A desire to become a Licensed Clinical Social Worker (LCSW).
- 2 years of direct client and/or case management experience in a related field.
- Strong leadership and management experience, with a minimum of 2 years of experience with direct supervision over staff (preferred).
- Cultural knowledge of key populations that will be served to address disparities in specific services.
- Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
The incumbent of this position will be required to drive for work in either a company or personal vehicle, and must submit a copy of their DMV driver’s record as a condition of hire. The candidate also must possess and continue to maintain a valid California Class C driver’s license and a clean driving record acceptable to the organization’s auto insurance company.
Federal law requires all employees to provide verification of their eligibility to work in the United States. Please be informed that San Jose Conservation Corps + Charter School will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1‑B or any other type of visa which requires an employer application.
State law requires all employees working with youth to provide medical verification of negative tuberculosis test results within the last year. Employees will also be required to submit proof of COVID-19 vaccination.
If the position is offered and accepted, candidates will be required to undergo Live Scan Fingerprinting as well as a background check, which includes a state and federal criminal history record check.
If the position is offered and accepted, candidates will be required to undergo and pass a 5‑panel drug screen.
- Bilingual English and Spanish
San Jose Conservation Corps + Charter School is a safe, inclusive environment that welcomes individuals from diverse backgrounds and experiences. We strongly encourage individuals from marginalized or underrepresented groups to apply. We understand that some applicants may feel discouraged when they see a long list of job requirements and do not meet every single criteria - we urge you to apply nonetheless. At SJCC+CS, we do not seek a "perfect" candidate because we believe in our core values of Respect, Education and Development, Safety, Empathy, and Equity and Inclusion. If you are enthusiastic about making a difference, passionate about our mission, and dedicated to our values, we invite you to apply. Join us in creating a culture of excellence and transformational change.
Contributes to a compelling and inspired sense of vision for mission to management team.
Contributes to a workable plan to get from current to the desired goal and executes strategies with management team.
Contributes and maintains the desired organizational culture by outlining values and norms of expected behaviors. Demonstrates awareness of organizational values of Respect, Learning & Development, Safety, Empathy, and Equity & Inclusion.
Communicates the specific strategies clearly and the specific roles and responsibilities that each team member plays in achieving the goals that drive the business forward. Communicates effectively with the executive team.
Supports and leads an effective team of different functional areas to collaborate in achieving strategies and goals. Provides the necessary materials and equipment to each team member.
Possesses knowledge of industry trends, best practices, and policies. A continuous learner with the ability to sift through vast amounts of information, effectively lead projects, and blend intuition with analytical skills.
Strategically delegates tasks/projects to appropriate employees in order to meet goals and objectives.
Embraces ambiguity and uncertainty, coping with and embracing changes in strategy from internal and external forces and using it to the advantage of the company.
Clear understanding of clients' needs and preferences, while also being mindful of internal and external stakeholder needs, interests, timelines and decision-making criteria.
Demonstrates understanding of policies and procedures regarding expenditures, budgets, and financial goals of the organization set forth by the executive team.
Demonstrates emotional intelligence and self‑mastery by placing value in continued personal growth.
Ability to review and audit data, flag outliers, and correct errors. Understands data and what it means. Can review trends in data and identify changes that need to be implemented.
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