Director, Corporate & Institutional Banking Business Support Unit (BSU)

Lloyds Bank; New York; On-site; USD 235,000 - 275,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Life insurance

Disability coverage

Wellness programs

Job summary

Lloyds Bank, based in New York, seeks a Relationship Director to lead complex lending relationships within the Corporate & Institutional Banking BSU. You will partner with Recoveries teams, sanctioners, and product partners to drive turnaround and recovery strategies for viable clients.

Deliverables include negotiating credit actions, coordinating with legal advisors, and ensuring robust risk controls while maintaining client relationships across the bank.

Qualifications

• Knowledge of legal documentation, accounting and credit practices for debt products and hedging/structured transactions.
• High numerical accuracy and strong communication skills.
• Strong negotiation and influencing skills.
• Ability to work under pressure in a demanding environment.

Responsibilities

• Evaluate and implement credit strategies to support turnarounds or recoveries.
• Represent the Bank in creditor groups, steering committees, and recovery forums.
• Coordinate with external advisors to optimize repayment strategies and risk mitigation.
• Perform credit routines and ensure data quality across systems and impairments assessments.
• Provide information to senior management to monitor risk and operational efficiency.

Skills

Credit practices

Negotiation

Attention to detail

Pressure handling

Job description

Overview

The opportunity

An exciting opportunity has arisen for a hardworking and self-motivated individual to work as a Relationship Director within the Corporate & Institutional Banking Business Support Unit. The BSU team exists within the Chief Credit Office, ultimately sitting in the Risk function.

Our team is responsible for handling lending relationships for financially sophisticated clients experiencing financial distress within the core coverage areas across Corporate & Institutional Banking, developing and implementing strategies to support the turnaround of viable businesses, or to maximize recoveries for the Bank.

You’ll act as the key point of contact for the customer and play a key leadership role within the team, working collaboratively with BSU & Recoveries Relationship Managers / Associate Relationship Managers, BSU sanctioners, Coverage colleagues and Product partners.

Experience in restructuring, insolvency law and complex client management is essential.

Responsibilities

What you’ll be doing

• Evaluate, negotiate, recommend, implement and monitor approved credit strategies to support the turnaround of viable businesses, or alternative recovery processes.
• Participate in and represent the Bank within syndicates, creditor groups, steering committees and other forums established for coordinated recovery action.
• Appointment of, and regular interaction with, financial advisors and external legal counsel in order to consider the optimum solutions for repayment of credit exposure and risk mitigation, ensuring high levels of service are maintained.
• Complete all credit routines and legal documentation. Maintain robust data quality and run databases and accounting systems to ensure that risks are identified, controlled and managed and where appropriate complete assessments of individual / specific impairments.
• Provide information for the senior management team to monitor and control risk, operational efficiency and /or identify improvements.

Qualifications

What you’ll bring

• Good knowledge of key aspects of legal documentation, accounting and credit practices for a wide range of debt products, hedging and structured transactions.
• High level of numerical accuracy, verbal and written communication skills.
• Strong negotiation and influencing skills.
• Ability to work well under pressure in a demanding environment.

Why Lloyds

Lloyds North America forms an integral part of Lloyds Banking Group, a leading UK‑based financial services group focused primarily on retail and commercial customer. We have operated in North America for over 100 years, delivering a client‑focused approach to large Corporate and Institutional clients with strong links to the UK.

From our New York office, we provide a comprehensive range of core banking products, including lending, trade finance, and working capital solutions, alongside debt capital and financial markets services through our U.S. broker‑dealer, Lloyds Securities Inc.

Our commitment to inclusion

At Lloyds, diversity and inclusion are core to who we are. We are committed to attracting, retaining, and developing the best talent and creating a culture where every colleague feels included, valued, and empowered to be their best.

Lloyds values diversity across all backgrounds and experiences and encourages our colleagues to bring their whole self to work. We provide equal employment opportunities to all applicants and employees in accordance with applicable law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Lloyds North America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Human Resources Dept at: [e-mail]

Our benefits

We also offer a wide‑ranging benefits package, which includes:

• Comprehensive health coverage with multiple medical plan options, including an HSA‑eligible plan with company contributions, plus dental, vision, and 24/7 virtual care
• Strong financial benefits including a 401(k) with company match and discretionary contribution, company‑paid life insurance, and short‑and long‑term disability coverage
• Family and life support such as paid family leave, backup child and elder care, employee assistance programs, and identity theft protection
• Wellness and lifestyle benefits including fitness programs, gym reimbursement options, pet insurance, and group legal services
• Ongoing training, development, mentoring, and networking opportunities
• Opportunities to give back through volunteering and fundraising initiatives

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.

Annual Salary Range: $235,000 - $275,000