Director, Consumer Product Software Engineering

Coinstar; United States; On-site; USD 165,000 - 221,000; Full time

Job summary

A leading company in financial services is seeking a Director of Consumer Product Software Engineering to oversee the delivery of its kiosk and wallet services. The ideal candidate will lead cross-functional teams, establish technology standards, and ensure project delivery aligned with business objectives, offering a competitive salary and comprehensive benefits package.

Benefits

Health & Wellness Coverage

401(k) plans with company match

Paid Time-Off starting at 18 days per year

Flexible work environment with remote options

Employee Assistance Program

Qualifications

• 12+ years experience in software development and implementation.
• 7+ years in programming with C#/C++.
• Experience in FinTech and digital wallets preferred.

Responsibilities

• Lead and mentor cross-functional teams in product systems.
• Define mobile app strategy aligned with company objectives.
• Oversee design and implementation of mobile applications.

Skills

Leadership

Collaboration

Agile Methodology

Communication

Analytical Skills

Problem Solving

Education

BS degree in Computer Science or related field

Tools

C#/C++

.NET

Microsoft SQLServer

DevStudio

Job description

Director, Consumer Product Software Engineering

Join to apply for the Director, Consumer Product Software Engineering role at Coinstar

Director, Consumer Product Software Engineering

Join to apply for the Director, Consumer Product Software Engineering role at Coinstar

The Director of Consumer Product Software Engineering, is responsible for the overarching technical delivery and support of our financial services products both on the kiosk and in wallet, inclusive of providing direction, leadership, and governance to teams responsible for all aspects of our application development and testing functions. This role requires strong collaboration with our Product, Enterprise Architecture, Hardware Engineering, Information Security and Data and Analytics functions as well as partnership with Coinstar strategic vendor partners. The Director of our Consumer Product Software Engineering team helps in establishing and maturing Coinstar technology standards, oversees Agile project delivery, participates in key architectural and design reviews, contributes to deployment strategies and drives increased automation in all operations.

Key Responsibilities

• Lead and mentor cross-functional teams, including developers, UI/UX designers, QA engineers skilled in on prem and cloud native Microsoft and other technologies responsible for end-to-end design, development and supportability of consumer product systems.
• Lead with a focus on meeting/exceeding consumer needs through both the products we develop and the level of service we provide in maintaining the related services.
• Facilitate and drive key technology decisions in partnership with other consumer product teams.
• Define the web and mobile app strategy in alignment with company objectives.
• Oversee the design, architecture, and implementation of mobile applications for platforms such as iOS and Android, including cross-platform solutions.
• Ensure adherence to best practices in coding, security, and performance optimization.
• Implement processes for rigorous testing, code reviews, and release management to maintain high standards of quality and user experience.
• Manage relationships with external vendors, partners, and stakeholders as needed.
• Leverage tools and supporting processes to adhere to Coinstar’s compliance policies regarding our consumer products.
• Provide coaching, direction and leadership support to exercise proper Agile development practices.
• Manage relationship with and hold managed service providers accountable for achieving SLAs aligned to enterprise application support.
• Drive Coinstar’s technology capability roadmap in accordance with future consumer product needs.
• Maintain team capacity forecast models using forecast variance analysis to continually improve accuracy.
• Manage relationships with external vendors, partners, and stakeholders as needed
• Drive a culture of collaboration, accountability and innovation and be willing to fail fast.
  
  

Education & Experience

• BS degree in Computer Science, Computer Information Systems, or comparable work experience.
• 12+ years experience driving strategic planning, enterprise software development, implementation, and maintenance of systems.
• 7+ years programming experience (either hands on or as a technical leader) with C#/C++, Microsoft .NET, and relational databases (prefer Microsoft SQLServer) in Dev/Ops environment and formal project development with full system life cycle experience leveraging tools such as DevStudio, Team Foundation Server, Entity Framework, etc.
• Desired experience in FinTech products and digital wallets with multiple partners powering overall customer experience
• Experience working in heavily distributed global systems with high volumes of event data interface offloading to a central repository preferred.
• Experience leading a team of engineers responsible for developing a portfolio of intuitive consumer products leveraging a content management system preferred.
• Skilled in leading UI/UX design sessions with a focus on intuitive, modern, stylistic and frictionless consumer experiences highly desired.
• Demonstrated development and management skills concerning information systems policies and procedures.
  
  

Knowledge, Skills & Abilities

• Ability to attract talent, encourage the organization, and develop the next generation of leaders.
• Ability to build trusting, significant relationships with peers and partners, both internal and external.
• Extremely strong communication skills both verbally and in presentation form.
• Passion for technology and ability to think outside of the box.
• Ability to manage distributed teams across multiple time zones serving country level unique business needs.
• Must be highly analytical, customer and team oriented, and have an ability to work independently under time constraints to meet deadlines.
• Strong collaboration skills.
• Strong organizational, leadership, decision making, and problem solving skills.
• Strong technical aptitude and provides leadership in technology and architecture direction.
• Strong understanding of success metrics for a high performing development teams.
• Skilled in CICD technologies and concepts.
• Ability to develop a technology roadmap for consumer-facing web and mobile applications.
• Be open to continuous learning and committed to ongoing self-improvement.
  
  

Business Travel

• Position requires ability to travel up to 25% of the time.
  
  

Pay And Benefits

The typical starting salary range for this position is between $165,643-$220,858 per year. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Employees in this position have the potential to increase their base salary up to $276,072 per year, which is the max end of the range, based on ongoing demonstrated and continuous performance in the role. Short-Term and Long-Term bonus incentives are a part of the total compensation package and are based on Company and Individual performance.

We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including:

• Health & Wellness Coverage – Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance, and Life Insurance.
• Retirement Savings – Traditional and Roth 401(k) plans with a company-match that immediately vests.
• Paid Time-Off – PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually. Additionally, we offer paid parental and adoption leave.
• Other Perks and Benefits – A generous Corporate Matched Giving plan and an Employee Assistance Program.
• Work Environment – We offer a casual and flexible work environment with work from home options.
  
  

EEO Statement

We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via [e-mail]. We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply.

Physical Requirements

Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Retail, Financial Services, and Consumer Goods Rental

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