Director, Conferences Business Intelligence

Gartner; Stamford (CT); Hybrid; USD 120,000 - 167,000; Full time

Benefits offered by this job

PTO

401k match up to $7,200

Stock purchase plan

Job summary

Gartner, Inc. is seeking a seasoned market researcher to lead global B2B primary research initiatives. You will translate business needs into briefs and surveys, design interview guides, conduct interviews and focus groups, and synthesize data into actionable insights for enterprise strategy.

Responsibilities include developing surveys, analyzing data with statistical tools, and delivering executive presentations that guide marketing, sales and program management. Travel ~10% may be required.

Qualifications

• Master's degree or beyond in Business or Social Sciences.
• 10+ years of market research experience, including 3+ years in B2B.
• Experience creating and programming survey instruments and managing data files.
• Familiarity with statistics and tools like R, SAS or SPSS is desirable.
• Excellent communication skills with PowerPoint presentations.
• Experience working in highly matrixed organizations (B2B/B2C/consulting).
• Willingness to travel approximately 10%.

Responsibilities

• Define and conduct global B2B primary market research initiatives translating business requirements into briefs and surveys.
• Create in-depth interview guides or focus group scripts.
• Conduct in-depth interviews and focus groups.
• Create surveys using tools like SurveyMonkey/Qualtrics.
• Analyze and synthesize data into actionable business insights and plans.
• Analyze data with Excel, R or similar tools.
• Develop executive presentations highlighting changes in customer behavior and marketplace.
• Recommend actions to support strategy, marketing, sales and program management.
• Contribute to the annual customer insights strategy and agenda.

Skills

Market research

Survey design

Focus groups

Interviews

Data analysis

Excel

PowerPoint

SAS/SPSS/R

Education

Master's degree in Business or Social Sciences

10+ years market research experience

Tools

SurveyMonkey

WebSurveyCreator

Qualtrics

Excel

R

SAS

SPSS

PowerPoint

Job description

What You Will Do:

• Define and conduct global B2B primary market research initiatives by translating business requirements of key stakeholders into market research briefs and survey designs. Studies will leverage quantitative or qualitative methods.
• Work with key stakeholders to create in-depth interview guides or focus group scripts.
• Conduct in-depth interviews and/or focus groups.
• Create survey instruments and collect data using online survey tools like SurveyMonkey, WebSurveyCreator, or Qualtrics
• Analyze and synthesis customer, market and competitive data in order to translate findings into business insights and action plans to support enterprise performance.
• Analyze data using Excel, SPSS, R or similar analytic software tools.
• Develop insightful presentations for executive leadership that outlines significant changes in customer behavior and the marketplace
• Recommend actions that provide decision support for our strategy, marketing, sales and program management departments.
• Participate in the creation of the annual customer insights strategy and agenda.

Qualifications:

• Subject Matter Expertise in the theories, principles, and concepts of primary research typically acquired through completion of a Master's degree or beyond in Business or Social Sciences.
• 10+ years of market research experience, 3 of which should be in the B2B area.
• Ability to create and program survey instruments and manage data files.
• Familiarity with statistics and experience with statistical programs like R, SAS, or SPSS is desirable.
• Excellent communication skills with experience creating and delivering presentations using PowerPoint.
• Experience working in highly matrixed organization. B2B, B2C, agency, industry analyst/consulting experience a plus.
• Collaborative orientation
• Ability to travel as needed, approx. 10%

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 120,000 USD - 167,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].

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