Director, Compliance Advisory

Capital One; Plano (TX); Hybrid; USD 187,000 - 214,000; Full time

Job summary

Capital One seeks a Director, Compliance Advisor to lead second-line risk management, advise lines of business on regulatory matters, and drive compliance program effectiveness across corporate initiatives. The role emphasizes expert guidance, training development, and monitoring of controls to ensure adherence to laws and regulatory standards.

Hybrid work is expected with on-site presence per Capital One policy.

Qualifications

• Bachelor’s Degree or military experience.
• At least 8 years of risk management, compliance, audit or legal experience.
• At least 3 years of consumer financial services experience.

Responsibilities

• Review complaints from lines of business and guide remediation.
• Identify trends in data and advise on external and internal risks.
• Maintain expertise on applicable laws and regulations.
• Perform and review control assessments for accuracy and test procedures.
• Evaluate audit, regulatory exam and self-identified issues for compliance impact.
• Provide guidance on compliance risks and support risky business areas.
• Advise lines of business on application of compliance requirements and development of controls.
• Help develop and maintain the compliance program including monitoring, reporting and training.
• Assist with change management of processes, procedures and controls.
• Conduct validations and reviews on controls for applicable regulations.
• Perform UDAAP validations and reviews.
• Participate in compliance testing and third-party compliance.

Education

Bachelor’s Degree or military experience

Job description

The Director, Compliance Advisor performs a key risk management role (second line of defense) to help ensure corporate initiatives and lines of business processes comply with applicable laws and regulations. While working within the Compliance Management Program framework, the Director, Compliance Advisor is responsible for delivering quality results, providing compliance advice to lines of business as a subject matter expert, and executing or participating in corporate processes.

The Director, Compliance Advisor supports the line of business by:

• Providing input on business regulatory requirements
• Providing guidance on business policies, standards, and procedures
• Developing and leading department training
• Providing compliance advice on complex projects
• Providing guidance on controls over regulatory requirements and line of business monitoring of those controls
• Reviewing business controls and providing guidance on identified risks

Responsibilities:

• Review complaints generated from lines of business and provide guidance on remediation, **escalate** and facilitate with subject matter experts
• Identify trends in data and proactively advise on identified external and internal risks
• Maintain subject matter expertise of applicable laws and regulations
• Perform and review control assessments executed by peers for accuracy and adherence to test procedures
• Evaluate Internal Audit, Regulatory Exam and self-identified issues and events for compliance impacts
• Provide effective challenge and guidance on compliance risks and support risky business areas through various interactions and forum engagements
• Advise lines of business on application of compliance requirements, such as: new products, process development, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and change in law or regulation
• Assist lines of business in the development and maintenance of the compliance program, such as how to monitor, report, and train on areas of potential risk
• Support lines of business through expert advice, including change management of processes, procedures, and controls
• Conduct targeted validations and reviews on controls for applicable regulations
• Perform UDAAP validations and reviews
• Active involvement with compliance testing and third party compliance
• Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate compliance risk management
• Participate in reporting activities used by senior leadership

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 8 years of risk management, compliance, audit or legal experience
• At least 3 years of consumer financial services experience

Preferred Qualifications:

• Certified Regulatory Compliance Manager (CRCM) accreditation or Juris Doctor degree
• Auto finance risk, auto finance compliance or auto finance originations experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $187,300 - $213,700 for Director, Compliance

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).