Director, Community Systems

praxis

New York (NY)

On-site

USD 150,000 - 210,000

Full time

6 days ago
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Job summary

Praxis in New York seeks a Director, Community Systems to architect and lead a dense network of founders, funders, creatives, thinkers, and builders. You will own recruitment, activation, and relationship cultivation across regions, and you will surface venture needs to activate the community with capital, talent, and mentorship.

You will design data-driven community management, implement AI-enabled workflows, and coach the Praxis team to keep personal, relational engagement at the center of

Qualifications

  • Experience designing and operating large community networks and ecosystems.
  • Ability to design data-driven community management systems and dashboards.
  • Capacity to architect recruitment, formation, activation, and engagement processes.
  • Experience coordinating across accelerator, studio, and capital teams.
  • Familiarity with AI-enabled workflows to support relational work.

Responsibilities

  • Community Cultivation: design and operate how Praxis recruits and cultivates the community across regions.
  • Build and maintain a community management model and the processes for personal recruitment and cultivation.
  • Own the data layer showing who can contribute what and the capacity of the network.
  • Design operating rhythms, portfolio sizing, touchpoints, and pipeline directories.
  • Coach team members with tools, briefs, prompts, and dashboards for informed outreach.
  • Develop AI agents and workflows to support relational cultivation while keeping it personal.
  • Protect Community Principles: people over projects, givers before takers.
  • Community-Driven Venture and Project Support: surface needs and activate the community with capital, talent, mentorship.
  • Maintain intake criteria and ensure needs are surfaced in a usable form.
  • Qualify needs into invitations and route matches through the appropriate teams.
  • Close the loop: track fulfillment and report back on outcomes.
  • Aggregate patterns to inform recruitment and prioritization.

Job description

About Praxis

Praxis began in 2011 with a desire to support and equip Christian entrepreneurs and has grown steadily into a 30+ person, NY-centric team advancing the redemptive imagination and action of founders, funders, and innovators motivated by their faith to address the major issues of our time. As a $15M+/year nonprofit with ambitious growth plans, we're expanding our venture-building work globally, organizing around the major issues of our time, and building media and more to activate the redemptive potential of Christians around the world. We see our team as the first carriers of the mission, building an organization that is great to work at, excellent in its craft, and redemptive in its finances as well as its programs.

The Role

This role reports to the Partner, Capital at Praxis. As the Director, Community Systems, you will build and lead the system that cultivates a community of connected relationships eager to build ventures and projects together. The Director is an architect and operator of systems rooted in the conviction that compounding impact over time is made possible by the curation of a dense network of founders, funders, creatives, thinkers, and builders. The Director owns two connected systems: how the community is recruited, formed, and activated, and how the needs of select ventures and projects are surfaced, matched, and fulfilled through the community's abundance of expertise, capacity for mentorship, introductions to talent, and financial capital. They also equip members of the Praxis team to do the deeply personal work inside those systems.

The value of this role is that the loop runs as one system with one accountable lead, rather than two functions passing information across a gap.

Key Areas of Responsibility
Community Cultivation (~50%)

Helps lead and design the architecture and operation of how Praxis recruits and cultivates the community across regions, enabling the team to spend their limited relational capital in meaningful ways while building systems to carry the work elsewhere.

Build and maintain the community management model, organizing the community by roles, interests, engagements, etc. and the processes for personal recruitment and cultivation.

Own the data layer that makes the community understandable: the key data inputs and community management processes, and a structured view of who can contribute what (deployable capital, network and domain reach, expertise and mentoring capacity), captured through the relationship work itself rather than layered on top of it.

Design and run the operating rhythms: Community portfolio sizing and assignment, touchpoint standards, and the pipeline directory that invites people into relevant programs, events, and opportunities for engagement.

Equip and coach the team members who are the frontline of the community - giving them the tools, briefs, prompts, and dashboards that make personal outreach more informed and less administrative, without ever scripting what must stay personal.

Work with the Systems Lead to develop AI agents and AI-enabled workflows that support community managers in the personal cultivation of community relationships; hold the line that certain interactions and invitations should remain relational and personal.

Protect the Community Principles - people over projects, givers before takers - as the ceiling on how the system is used.

Community-Driven Venture and Project Support (~50%)

Working with the Accelerator and Studio teams, surface the needs of select ventures and projects and activate the community towards them - capital (investment or philanthropy), talent introductions, expertise, mentorship, and shared project work.

Build and run the intake by which needs are surfaced, working directly with the Accelerator teams, Capital Fellowship team, and the Redemptive Imagination Project team so that needs are known in a consistent, usable form rather than as ad hoc requests.

Maintain the criteria for which ventures and projects warrant community activation, so that the community's contributions are concentrated to strategic opportunities.

Qualify each need into a specific, well-formed invitation: what kind of contribution, how much, by when, what a good contributor looks like, etc.

Design and execute the strategy by which needs are matched against the community's capacity and route each match through the appropriate team relationship, ensuring the invitation is personal and specific.

Close the loop: track fulfillment, report back to ventures and to community members and make visible what the community's contributions made possible.

Aggregate patterns - recurring gaps in expertise, capital, or geography - and feed them back upstream to inform who Community Management recruits and prioritizes.

Treat each fulfilled outcome as the beginning of the next: make visible the journeys by which a Fellow becomes a mentor, a mentor becomes a funder, and a contributor becomes an exemplar who draws others

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