Director Community Engagement

Self-Help Credit Union; Chicago (IL); Hybrid; USD 60,000 - 100,000; Full time

Job description

Job Category: Exec Staff/Special Projects

Requisition Number: DIREC003533

Posted: January 15, 2025

Employment Type: Full-Time

Work Model: Hybrid

Locations

CA-Oakland-Broadway
1970 Broadway
Suite 350
Oakland, CA 94612, USA

IL-Chicago-South Franklin
233 S Wacker Dr.
Chicago, IL 60606, USA

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. We’re committed to economic justice, ensuring all communities have the infrastructure they need to thrive.

We are seeking a Director of Community Engagement to join our team!

The Director of Community Engagement is a dynamic and collaborative leader with extensive experience in business and community economic development, along with a background in financial services. This leader implements community outreach initiatives and tools that support Self-Help’s lines of service and credit unions. Key responsibilities include:

• Supporting and managing special projects and programs designed and directed by senior leadership and deemed critical to advancing organizational priorities.
• Serving as an internal expert on best practices for community engagement, power building, and coalition/organizing.
• Drafting policies and procedures for organizational operations.
• Providing analytical support on major financial and operational decisions for the team.
• Assisting in the development and implementation of new community engagement initiatives.
• Addressing issues or concerns with partners and helping to maintain positive client relationships.
• Providing direction on fundraising strategies for community engagement efforts.

This individual will provide leadership and coaching to Self-Help staff across the nation, assisting them in identifying and engaging local community partners. The Director works closely with internal teams to develop support programs and resources to achieve Self-Help’s strategic objectives.

WHAT You'll DO:

• Create and execute community engagement and outreach strategy and tools, including development of market-building activities.
• Lead collaboration with internal teams in the development and implementation of a national community engagement strategy.
• Represent Self-Help at panels/webinars and conferences focused on finance for low-wealth communities.
• Lead a workgroup of outreach professionals in executing community engagement activities focused on understanding opportunities and barriers in low-wealth communities.
• Build relationships with external partners and networks to grow market-building opportunities nationally.
• Support and manage special projects and programs critical to advancing organizational priorities.
• Work in partnership with credit union and lines-of-service leaders to develop products and programs to achieve strategic goals.
• Develop feedback loops to influence product and service design based on community engagement activities.
• Support the assessment of product effectiveness in reaching target communities.
• Communicate impact of products with community partners to ensure ongoing accountability.
• Lead sponsorship and event support policies and budgeting.
• Organize and mobilize resources around new initiatives for Self-Help.
• Ensure local engagement strategies are aligned with Self-Help’s broader community engagement ethos and values.
• Perform other duties as necessary.

WHAT You’ll NEED:

• Bachelor’s degree in related field OR equivalent related experience.
• Five (5) years of experience building coalitions and partnerships at a regional or national scale, preferably in social justice for low-wealth individuals and communities.
• Experience with financial service delivery is a plus.
• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
• Passionate about economic justice issues.
• Preference for working in organizations that prioritize teamwork and collaboration.

If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all – THIS is the place for you! Click the "apply now" button to apply!

Compensation: Competitive nonprofit compensation, based on experience, plus a generous benefits package.

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.