Director, Commercial Sales

black.ai

San Francisco (CA)

Hybrid

USD 144,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Equity plan
Learning programs
Refresh days
Extended year-end break
Home office budget
Parental leave
MacBook
Wellbeing stipend
Medical insurance

Job summary

Culture Amp is seeking a Director, Commercial Sales to lead our Commercial (Mid-Market) team, guiding customers up to 1,000 employees. You’ll set the strategy and operating rhythm for Account Executives and Account Managers while staying close enough to coach the deals that matter.

This is a genuine team-building role: recruit, develop, and retain sellers who become better leaders under you. You’ll partner with the CX Director to align on strategy and ensure every win drives long-term customer

Qualifications

  • 3+ years leading a sales team in B2B SaaS.
  • Experience recruiting and developing sellers into leaders.
  • Familiarity with MEDDPICC or equivalent qualification framework.

Responsibilities

  • Lead the Commercial (Mid-Market) sales team of Account Executives and Account Managers.
  • Set strategy and operating rhythm; coach key deals.
  • Partner with Customer Experience to ensure long-term customer success and revenue growth.

Skills

Sales leadership
B2B SaaS
Cross-functional collaboration
Deal coaching
Recruiting & mentoring
Forecasting

Tools

Salesforce
Gong
Forecasting tools

Job description

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

We're looking for a Director, Commercial Sales to lead our Commercial (Mid-Market) segment sales team, working with customers and prospects up to 1,000 employees. You'll set the strategy and operating rhythm for a team of Account Executives and Account Managers, while staying close enough to the field to coach the deals that matter.

This is a genuine team-building role: You will build the team, not just carry a number. Recruit, develop, and retain sellers who become better sellers and leaders. You'll also be the sales half of a close partnership with your Customer Experience counterpart, working together so wins in the sales cycle turn into long-term customer success.

As part of this team of amazing humans,

You will

  • Coach and develop your Account Executives and Account Managers: through 1:1 feedback, performance reviews, and by getting into deals alongside them when it matters most
  • Recruit, hire, onboard, and develop AEs and AMs who who bring both the right skills and the right values to the team
  • Be the sales half of a true partnership with your CX Director counterpart in our Pod Model, aligned on strategy, accountable together for the customer's experience across the full lifecycle\Set the vision for your team and translate it into a strategy that gets you to quota, sustainably, quarter over quarter
  • Own the rhythm that makes the rest possible: forecasting that leadership can trust, pipeline that's actually worked, and performance tracking that surfaces problems early

You have

  • A genuine track record of building teams, not just managing headcount, but recruiting, developing, and retaining people who grow into better sellers and leaders under you
  • 3+ years leading a sales team, ideally in B2B SaaS
  • Real fluency with the mechanics: Salesforce, Gong, forecasting discipline, and a working command of MEDDPICC or an equivalent qualification framework
  • The instinct and credibility to work well across functions, especially with Customer Experience and SDR, where influence matters more than authority
  • Experience growing revenue in more than one way, landing new logos and expanding current customers, because at Culture Amp, both matter to the number

You are

  • Driven by your team's success as much as your own, you lead because you want to build something, not just hit a number
  • A natural collaborator: you'd rather build the plan with your CX partner than hand them a plan you already made
  • Drawn to Culture Amp's mission because you've felt the difference a great workplace makes, and you want to help build more of them

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission

The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process.

If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

Base Salary Range (US)

$144,000 — $180,000 USD

Perks & Benefits

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

  • Equity through our Employee Share Option Program, so you can share in our long-term success
  • Learning programs and coaching to help you thrive and grow
  • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
  • Inclusive parental leave from day one
  • A MacBook and budget to set up your home workspace, enabling flexibility
  • Five annual social impact days to to give back to causes that matter to you
  • Medical insurance coverage for you and your family (Available for US & UK only)

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters.

Accommodations & Data Privacy

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

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