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Blue Cross NC is seeking a Director of Commercial Markets Strategy to translate market insights into actionable plans. You will shape short- and long-term strategies, drive execution, and collaborate with Sales, Finance, Operations, Legal and Technology.
You will lead a team of strategists and build executive-level proposals for growth and differentiation. The role emphasizes insight-driven decision-making, vendor evaluation, and stakeholder alignment, with a hybrid work model and a competitive
The Director of Commercial Markets and Strategy will lead a team responsible for translating market insights into actionable strategies that advance the organization’s mission, vision, and long-term growth. This leader will assess current and emerging market trends, shape strategies across multiple time horizons, and drive execution across the organization. Serving as a champion for insight-driven decision-making, innovation, consumer-centric experiences, and strategic partnerships, the Director will collaborate with internal and external stakeholders to build alignment, influence change, and turn strategy into action. This role will help shape enterprise priorities that strengthen today’s business while positioning the organization for continued evolution as a health solutions company.
The Director of Commercial Markets Strategy will own the development, refinement and activation of strategy across our commercial portfolio, including:
Develop and continuously refine the short- and long-term Commercial Markets strategy. Translate strategy into clear strategic imperatives, execution roadmaps, measurable outcomes and governance. Establish performance measures that allow leadership to understand whether the strategy is delivering expected results. Direct market research, competitive intelligence, segment performance analysis and financial analysis to identify opportunities and inform strategic decisions. Identify unmet employer and member needs and translate those needs into new opportunities for growth, affordability and differentiation. Evaluate potential partnerships, vendors, capabilities and investments that can strengthen our competitive position. Develop strong business cases and operating models that connect strategic opportunities to financial and operational value. Lead a disciplined approach to strategic vendor and partner evaluation and performance. Bring forward clear recommendations on trade-offs, risks, investment priorities and strategic choices. Lead, coach and develop a team of strategists, establishing high expectations for quality, collaboration, accountability and delivery. Influence and align senior leaders and cross-functional partners across Sales, Finance, Operations, Legal, Compliance and Technology. Establish relationships, maintain compliance as appropriate and successfully leverage capabilities and insights of associations and other peer plans (e.g. CHP, AHIP, other Blues plans, etc).
Our Hybrid-Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote-Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid-Flex or Remote-Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $173,776.00 - $278,041.00
It’s an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care - in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.
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Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at HR.Staffing@bcbsnc.com.
Blue Cross NC does not accept unsolicited resumes from agencies or third parties and is not responsible for fees associated with unsolicited resumes.