Director Commercial Enablement

Careers Signant Health; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

Signant Health in the United States is seeking a Director, Commercial Enablement to lead the Global Commercial Enablement Team, driving efficiency and delivering measurable results through technology, training, and process enhancements.

You will partner with senior leaders across Commercial, Operations and Marketing to advance interdepartmental projects, optimize Salesforce adoption, and shape enablement strategies that elevate performance and outcomes across the organization.

Qualifications

• Bachelor's degree with 7+ years' experience in Sales Operations or equivalent.
• Minimum of 4 years of experience with Salesforce CRM.
• Experience leading technology-based projects.
• Strong verbal and written communication skills.
• Ability to work globally across multiple time zones.
• Driven self-starter with organizational skills and ability to manage multiple priorities.
• Strong business acumen with outcomes focus and analytical, learning-agile mindset.
• Ability to influence stakeholders across departments.

Responsibilities

• Lead and implement strategies to increase efficiency and yield of deliverables.
• Lead the Commercial Organization on product, process, and resources inquiries.
• Collaborate with senior leadership in Commercial, Operations, and Marketing on interdepartmental projects.
• Optimize Salesforce/FinancialForce adoption and user experience.
• Support the Commercial Enablement Team with enabling technology, training, onboarding, reporting and analytics.
• Identify opportunities for cross-team collaboration to improve efficiency.
• Coach and mentor direct reports.
• Other responsibilities as assigned.

Skills

Sales Operations

Communication

Time zone coordination

Analytical skills

Stakeholder collaboration

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.

About the Role

The Director, Commercial Enablement is responsible for overseeing required outputs from the Global Commercial Enablement Team. This person will communicate needs and monitor process to keep teams and deliverables on track, while leading and supporting the broader Commercial Organization and other departments as needed.

Key Accountabilities

• Lead and implement strategies to increase efficiency and yield of deliverables by way of technology, process, or training initiatives.
• Lead the Commercial Organization on inquiries related to product, process, and resources.
• Work directly with senior leadership in Commercial, Operations, and Marketing to progress interdepartmental projects and deliver results.
• Optimize Salesforce/FinancialForce use for adoption, efficiency, and user experience.
• Support the Commercial Enablement Team, including enabling technology, training and onboarding, and reporting and analytics.
• Identify and coordinate opportunities for collaboration across team functions to increase efficiency and distribute workload.
• Coach and mentor direct reports to enable their success.
• Other responsibilities and projects as assigned and required by Signant Health.

Knowledge, Skills & Attributes

Essential:

• Bachelor's degree with a minimum of 7 years' experience in Sales Operations or equivalent sales support.
• Minimum of 4 years of experience with Salesforce CRM.
• Experience working with technology-based projects.
• Strong verbal and written communication skills.
• Ability to work globally across multiple time zones.
• Driven self-starter with outstanding organizational skills; able to juggle multiple priorities resourcefully and at pace.
• Strong business acumen with a focus on outcomes, along with solid analytical skills and a creative, resourceful, learning-agile mindset.
• Ability to collaborate and influence stakeholders across and within departments.

Desirable:

• Minimum of 4 years of experience in Sales Training.
• Minimum of 4 years managing 5 or more direct reports.
• Salesforce certification.
• Strong change management skills.
• Advanced Excel skills.

Why Signant Health?

At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.

We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.

If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.

At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all new hires are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.