Director, Commercial Comp Programs and Profitability Measurement

Commerce Bank

Kansas City (MO)

Hybrid

USD 181,000 - 215,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank in Kansas City, MO, is seeking a Director to lead Commercial Customer Profitability and Incentive Compensation Programs. You will shape strategy, governance, and the integrity of incentive plans while partnering with Commercial Banking, Finance, Talent Management and IT to deliver accurate insights and scalable solutions.

The role requires a master’s degree with 10+ years in related programs and 7+ years leading teams.

Qualifications

Master’s degree in finance, accounting, statistics, or related field or equivalent
10+ years leading commercial customer profitability and incentive programs; or equivalent experience in financial services
7+ years managing teams and fostering a collaborative work environment
Experience with incentive compensation or performance management platforms (e.g., Varicent ICM)
Hybrid schedule: In office 3 days per week

Responsibilities

Owns strategic direction, governance and health of Commercial Customer Profitability and Incentive Compensation Programs
Provides executive insights on customer profitability and program effectiveness using analytics
Establishes and monitors KPIs for both programs and drives improvements
Leads cross-functional partnerships across Commercial Banking, Talent Management, Finance and IT
Ensures regulatory compliance and data security
Directs system and program enhancements and transformation initiatives
Oversees documentation and training materials
Develops and executes short- and long-term roadmaps
Leads and develops a high-performing team
Fosters accountability and alignment with corporate strategy
Communicates decisions and priorities effectively
Manages budgets, vendor relationships and resources
Performs other duties as assigned

Skills

Leadership

Change management

Executive presence

Strategic thinking

Cross-functional collaboration

Mentoring & coaching

Data-driven decision making

Problem solving

Communication

Education

Master’s degree in finance, accounting, statistics, or related field

10+ years leading commercial programs

7+ years managing teams

Tools

SQL

Database concepts

Job description

About Working At Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Annual Salary: $180,500.00 - $215,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to serve as the leader accountable for the incentive compensation and customer profitability programs for the commercial segment. The Director is responsible for strategy, design, governance, integrity, and management of incentive compensation programs, and serves as a thought-leader and trusted advisor to senior and executive management. This role also has responsibility for the commercial customer profitability program, ensuring the program is maintained in an accurate and effective manner that provides valuable insights for pricing and other relationship management decisions.

Essential Functions

Owns the strategic direction, governance, and overall health of the Commercial Customer Profitability and Incentive Compensation Programs, ensuring ongoing alignment with business line objectives

Provides executive-level insights on customer profitability and incentive compensation program effectiveness, using advanced statistical modeling, forecasting, and scenario analysis to inform business decisions

Establishes and monitors key performance indicators (KPIs) for both programs, identifies areas for improvement, and implements necessary adjustments to enhance accuracy, efficiency, and scalability

Leads cross-functional partnerships with Commercial Banking, Talent Management, Finance, and IT; to ensure seamless integration of data, timely data updates, and effective communication of system changes or enhancements

Ensures compliance with all regulatory requirements, internal policies, and industry best practices. Implements robust security measures that safeguard sensitive financial and incentive data.

Directs system and program enhancements and transformation initiatives through disciplined project management, executive communication, and change leadership

Oversees the creation and maintenance of accurate documentation, including reference/help guides, training materials, procedural documents, and other needed documentation

Develops and executes short and long-term roadmaps that align with corporate strategy and business priorities

Leads, mentors, and develops an engaged and high-performing team, providing guidance, coaching, and development opportunities appropriate to each team member's individual needs

Fosters an environment that motivates team members to be accountable for results, while implementing the department strategy and upholding the company culture

Communicates decisions, priorities and relevant information to appropriate levels of staff effectively

Manages departmental budgets, vendor relationships, and resource allocation to maximize return on investment

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Advanced leadership, organizational, and change management skills, with ability to lead complex, cross-functional projects from concept through execution, delivering measurable business outcomes

Highly skilled at influencing and collaborating with senior/executive leaders

Demonstrated ability leading, mentoring, and developing an engaged and high-performing team

Ability to think critically, solve problems, make decisions and build trust across the company and effectively envision, develop, and implement new strategies to address competitive and complex business issues

Strong statistical skills with proven ability to translate complex analytics into clear executive insights that inform business decisions

Strong technical acumen, including database concepts, SQL, and other analytical tools

Knowledge of regulatory requirements and risk management principles pertaining to banking data and financial systems

Adaptability, resilience, and executive leadership presence aligned with organizational values and culture

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Advance level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

Master’s degree in finance, accounting, statistics, or related field; or equivalent combination of education and progressive leadership experience

10+ years leading commercial customer profitability and incentive programs; or equivalent experience leading complex commercial programs within the financial services industry required

7+ years managing teams and fostering a collaborative work environment required

Experience with incentive compensation or performance management platforms preferred (e.g. Varicent ICM)

Hybrid schedule: In office 3 days per week

For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Director, Commercial Comp Programs and Profitability Measurement job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $180,500 to $215,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

Must be eligible to work in the US without sponsorship now or in the future.

The candidate selected for this position may be eligible for the following employment benefits: