Director, Cloud Infrastructure

convene; United States; Remote; USD 180,000 - 220,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Parental leave

Retirement matching

Education support

Job summary

convene is seeking a hands-on Cloud Infrastructure Lead in the United States to design and rebuild cloud, delivery, and AI infrastructure for customer-facing products and venue operations. You will set platform standards and implement solutions that product and corporate engineering teams can rely on to ship reliably and own services.

You will drive automated CI/CD, multi-account AWS environments, and robust access controls, while building an AI gateway, managing costs, and improving

Qualifications

• At least nine years building and operating production cloud infrastructure.
• Deep AWS experience, including multi-account environments, networking, IAM, and EKS and/or ECS.
• Experience handling production incidents, upgrades, and growth.
• Ability to communicate technical decisions and trade-offs to engineering, business, and executive audiences.
• A collaborative approach to code review, pairing, mentoring, and sharing operational knowledge.
• Practical use of AI agents for multi-step work, with the ability to verify their output against real systems.

Responsibilities

• Replace manual releases with an automated CI/CD path covering builds, deployment, and rollback.
• Define and migrate source control, CI, orchestration, and infrastructure-as-code practices; document key trade-offs.
• Establish access controls, audit trails, secrets handling, environment separation, and practical recovery procedures.
• Build and operate an AI gateway for provider routing, credentials, rate limits, usage metering, and logging.
• Enable AI-assisted, specification-led development with episodic environments, rapid feedback, and automated checks.
• Track cloud and AI costs, improve observability and incident ownership, and support applications used by venue networking teams.

Skills

Cloud infra

Leadership

Communication

Mentoring

Code review

Collaboration

AI agents

Tools

AWS

EKS

ECS

IAM

CI/CD

Infrastructure as Code

Multi-account environments

Networking

Job description

Role overview

Lead the design and hands-on rebuild of cloud, delivery, and AI infrastructure supporting customer-facing products and venue operations. The role combines strategic platform decisions with implementation, setting standards that product and corporate engineering teams can use to ship reliably and operate services with clear ownership.

Responsibilities

• Replace manual releases with an automated CI/CD path covering builds, deployment, and rollback.
• Define and migrate source control, CI, orchestration, and infrastructure-as-code practices; document key trade-offs.
• Establish access controls, audit trails, secrets handling, environment separation, and practical recovery procedures.
• Build and operate an AI gateway for provider routing, credentials, rate limits, usage metering, and logging.
• Enable AI-assisted, specification-led development with episodic environments, rapid feedback, and automated checks.
• Track cloud and AI costs, improve observability and incident ownership, and support applications used by venue networking teams.

Requirements

• At least nine years building and operating production cloud infrastructure.
• Deep AWS experience, including multi-account environments, networking, IAM, and EKS and/or ECS.
• Experience handling production incidents, upgrades, and growth.
• Ability to communicate technical decisions and trade-offs to engineering, business, and executive audiences.
• A collaborative approach to code review, pairing, mentoring, and sharing operational knowledge.
• Practical use of AI agents for multi-step work, with the ability to verify their output against real systems.

Benefits and work setup

The position is described as hands-on, highly autonomous, and without direct reports at present. The listed base salary range is $180,000–$220,000, with a stated total rewards range of $198,000–$242,000 including an annual performance bonus. Benefits include health coverage, paid time off, parental leave, retirement matching, and education support.