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Bass Pro Shops seeks a Director of Cloud & Enterprise Infrastructure to lead strategy, architecture, delivery, and operations across cloud, networks, data centers, and end-user computing. This onsite Springfield, Missouri role partners with cybersecurity, applications, and business leaders to drive modernization, cost optimization, and operational excellence.
The director leads a team of infrastructure professionals, drives IaC and automation, and manages vendor relationships while ensuring
The Director of Cloud & Enterprise Infrastructure is responsible for leading the strategy, architecture, delivery, and ongoing operations of the organization's cloud, infrastructure, network, data center, and end-user computing environments. This role provides strategic leadership for enterprise technology platforms while ensuring the security, scalability, reliability, and performance of critical business systems. The Director partners closely with business leaders, cybersecurity, applications, and technology teams to drive modernization initiatives, cloud adoption, infrastructure optimization, and operational excellence. The role leads a team of infrastructure professionals and manages relationships with technology vendors and managed service providers. This is an onsite position, based in Springfield, Missouri.
Develop and execute the enterprise infrastructure and cloud strategy aligned with organizational goals. Lead infrastructure modernization efforts, including cloud migration, automation, virtualization, and platform optimization initiatives. Establish infrastructure roadmaps, technology standards, and governance frameworks. Evaluate emerging technologies and recommend solutions that improve operational effectiveness and business outcomes. Collaborate with executive leadership to support strategic business initiatives and digital transformation efforts.
Direct the design, implementation, and administration of enterprise infrastructure environments, including cloud platforms, networks, servers, storage, and identity systems. Oversee public, private, and hybrid cloud environments (e.g., Azure, AWS, Google Cloud). Ensure highly available, resilient, and scalable infrastructure services. Lead capacity planning, performance monitoring, disaster recovery, and business continuity initiatives. Drive infrastructure automation and infrastructure-as-code practices to improve operational efficiency.
Ensure the availability, reliability, and performance of enterprise technology infrastructure. Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics. Lead incident management, problem resolution, and root cause analysis efforts. Oversee infrastructure lifecycle management, including hardware, software, and cloud services. Promote ITIL-based service management best practices and continuous improvement initiatives.
Partner with Information Security teams to ensure infrastructure environments meet security and compliance requirements. Implement and maintain security controls, vulnerability remediation processes, and access management standards. Support regulatory compliance audits and risk management programs. Lead infrastructure-related disaster recovery testing and business continuity planning.
Develop and manage infrastructure operating and capital budgets. Monitor cloud consumption and optimize infrastructure costs. Negotiate and manage contracts with technology vendors, cloud providers, and managed service partners. Ensure vendor performance aligns with contractual obligations and business expectations.
Recruit, develop, and retain high-performing infrastructure and cloud professionals. Provide leadership, coaching, mentoring, and performance management for team members. Foster a culture of accountability, innovation, collaboration, and continuous learning. Build organizational capabilities to support evolving technology needs.
Travel for business as needed.
Regularly completes computer work and sits. Occasionally walks and stands. Seldomly lifts up to 50lbs.
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”