Director, Clinical Programs

Progyny; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Progyny is seeking a Director, Clinical Programs to lead strategy, development, and optimization of our clinical program portfolio. You will work across clinical, product, engineering, and analytics to translate needs into scalable solutions and measurable outcomes for members and clients.

The role requires 8+ years in clinical program development and a strong foundation in evidence-based design, with the ability to drive complex initiatives in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in a clinical, healthcare, life sciences, public health, or related field, or equivalent relevant experience.
• 8+ years of progressive experience in clinical program development, clinical product management, healthcare strategy, population health, or related field.
• Experience designing, implementing, managing, or optimizing clinical programs or healthcare products.
• Strong understanding of evidence-based clinical program design, healthcare delivery, and member engagement.
• Experience translating complex clinical and business needs into actionable program requirements, workflows, and development plans.
• Proven ability to lead complex, cross‑functional initiatives and influence stakeholders in a matrixed organization.
• Strong analytical and problem-solving skills with data-driven decision making.
• Excellent communication, organizational, prioritization, and stakeholder management skills.
• Ability to navigate ambiguity and drive results in a fast-paced environment.

Responsibilities

• Contribute to the strategy, development, and evolution of Progyny's clinical program portfolio.
• Identify opportunities for new clinical programs and enhancements based on evidence, market insights, and client feedback.
• Translate clinical and business needs into program concepts, requirements, and development plans.
• Partner with clinical experts to ensure evidence-based program designs.
• Lead cross-functional initiatives across the clinical program lifecycle from discovery to optimization.
• Develop program frameworks, requirements, workflows, and documentation.
• Drive cross-functional execution by managing deliverables, timelines, dependencies, risks, and decisions.
• Collaborate with operations to ensure feasible launch and ongoing program delivery.
• Improve efficiency, consistency, and scalability of clinical program development processes.
• Align with Product, Engineering, Analytics, and other stakeholders to deliver initiatives.
• Translate needs into clear product requirements and inform development priorities.
• Facilitate cross-functional alignment and resolve barriers to execution.
• Communicate recommendations, progress, risks, and decisions to stakeholders and leadership.
• Define program objectives and performance measures with Analytics.

Skills

Cross‑functional leadership

Strategic thinking

Clinical program development

Healthcare strategy

Data-driven decision making

Stakeholder management

Education

Bachelor's degree in a clinical/healthcare field

Tools

Excel

Analytics tools

Job description

Thank you for considering Progyny!

Progyny is seeking a Director, Clinical Programs to help lead the strategy, development, enhancement, and optimization of our clinical program portfolio. This role sits at the intersection of clinical innovation, evidence-based program design, product development, and business strategy, with a focus on delivering meaningful outcomes and exceptional experiences for our members and clients.

The Director will lead complex, cross‑functional initiatives across assigned areas of the clinical program lifecycle, from discovery and design through development, launch, performance evaluation, and ongoing optimization. This individual will collaborate closely with Clinical, Product, Engineering, Member Services, Analytics, and business stakeholders to translate clinical needs and strategic priorities into scalable, operationally feasible solutions.

The ideal candidate is a strategic, collaborative, and execution‑oriented healthcare leader who combines clinical expertise with strong product thinking, analytical skills, and the ability to drive results in a dynamic environment.

What You Will Do...

• Contribute to the strategy, development, and evolution of Progyny's clinical program portfolio, aligning initiatives with clinical priorities, member needs, and business objectives.
• Identify and evaluate opportunities for new clinical programs and enhancements to existing offerings using clinical evidence, market insights, client feedback, and program performance.
• Translate clinical and business needs into program concepts, recommendations, requirements, and actionable development plans.
• Partner with clinical subject matter experts to ensure program designs reflect evidence-based practices and appropriate clinical standards.
• Lead initiatives across assigned phases of the clinical program lifecycle, including discovery, program design, development, implementation readiness, launch, evaluation, and optimization.
• Develop program frameworks, clinical and business requirements, workflows, and supporting documentation to guide development and implementation.
• Drive cross‑functional execution by managing deliverables, timelines, dependencies, risks, and key decisions.
• Partner with operational teams to assess feasibility, establish clear handoffs, and support successful launch and ongoing program delivery.
• Identify opportunities to improve the efficiency, consistency, and scalability of clinical program development processes.
• Collaborate with Product Management, Engineering, Clinical, Member Services, Analytics, Client Success, Sales, and other stakeholders to deliver clinical program initiatives.
• Translate clinical and operational needs into clear product requirements and partner with Product and Engineering teams to inform development priorities.
• Facilitate cross‑functional alignment, navigate competing priorities, and proactively resolve barriers to execution.
• Communicate recommendations, program progress, risks, and decisions to stakeholders and leadership.
• Partner with Analytics and relevant stakeholders to define program objectives, performance measures, and indicators of success.
• Evaluate clinical outcomes, operational performance, member experience, and business impact to identify opportunities for continuous improvement.
• Translate data, clinical evidence, and stakeholder feedback into actionable recommendations for program enhancements.
• Evaluate client and business requests based on clinical value, strategic alignment, member impact, and scalability.
• Support clinical program positioning and recommendations for internal stakeholders, clients, and prospective clients.

About You...

• Bachelor's degree in a clinical, healthcare, life sciences, public health, or related field, or equivalent relevant experience.
• 8+ years of progressive experience in clinical program development, clinical product management, healthcare strategy, population health, or a related healthcare field.
• Demonstrated experience designing, implementing, managing, or optimizing clinical programs or healthcare products.
• Strong understanding of evidence-based clinical program design, healthcare delivery, and member or patient engagement.
• Experience translating complex clinical and business needs into actionable program requirements, workflows, and development plans.
• Proven ability to lead complex, cross‑functional initiatives and influence stakeholders in a matrixed organization.
• Strong analytical and problem‑solving skills, with experience using data and insights to inform program decisions and improvements.
• Excellent communication, organizational, prioritization, and stakeholder management skills.
• Ability to navigate ambiguity, balance competing priorities, and drive results in a fast‑paced, evolving environment.
• Strategic and collaborative mindset with a strong sense of ownership and accountability.

Nice to Have...

• Advanced degree in nursing, public health, healthcare administration, clinical sciences, or a related field.