Director, Clinical Programs

Progyny, Inc; New York (NY); Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Family-friendly benefits

Dental, vision, life insurance

Bonus program

401(k) plan with company match

Learning and development programs

Onsite meals and snacks at NY office

Job summary

Progyny, Inc seeks a Director, Clinical Programs to drive strategy, design, and optimization of our clinical program portfolio. You will work across clinical, product, engineering, and client teams to translate needs into scalable programs and measurable outcomes for members and clients.

The role demands strategic thinking, collaboration, and execution in a fast-paced healthcare environment, with a focus on evidence-based design and lifecycle management.

Qualifications

• Bachelor's degree in a clinical, healthcare, life sciences, public health, or related field, or equivalent relevant experience.
• 8+ years of progressive experience in clinical program development, clinical product management, healthcare strategy, population health, or related field.
• Experience designing, implementing, managing, or optimizing clinical programs or healthcare products.

Responsibilities

• Contribute to the strategy, development, and evolution of Progyny's clinical program portfolio, aligning initiatives with priorities.
• Identify opportunities for new clinical programs and enhancements using evidence, insights, and performance data.
• Translate clinical and business needs into program concepts, requirements, and actionable plans.

Skills

Strategic leadership

Cross-functional collaboration

Analytical problem-solving

Executive communication

Education

Bachelor's degree in clinical/healthcare field

Job description

Thank you for considering Progyny! Progyny is seeking a Director, Clinical Programs to help lead the strategy, development, enhancement, and optimization of our clinical program portfolio. This role sits at the intersection of clinical innovation, evidence-based program design, product development, and business strategy, with a focus on delivering meaningful outcomes and exceptional experiences for our members and clients. The Director will lead complex, cross-functional initiatives across assigned areas of the clinical program lifecycle, from discovery and design through development, launch, performance evaluation, and ongoing optimization. This individual will collaborate closely with Clinical, Product, Engineering, Member Services, Analytics, and business stakeholders to translate clinical needs and strategic priorities into scalable, operationally feasible solutions. The ideal candidate is a strategic, collaborative, and execution-oriented healthcare leader who combines clinical expertise with strong product thinking, analytical skills, and the ability to drive results in a dynamic environment.

What You Will Do

• Contribute to the strategy, development, and evolution of Progyny's clinical program portfolio, aligning initiatives with clinical priorities, member needs, and business objectives.
• Identify and evaluate opportunities for new clinical programs and enhancements to existing offerings using clinical evidence, market insights, client feedback, and program performance.
• Translate clinical and business needs into program concepts, recommendations, requirements, and actionable development plans.
• Partner with clinical subject matter experts to ensure program designs reflect evidence-based practices and appropriate clinical standards.
• Lead initiatives across assigned phases of the clinical program lifecycle, including discovery, program design, development, implementation readiness, launch, evaluation, and optimization.
• Develop program frameworks, clinical and business requirements, workflows, and supporting documentation to guide development and implementation.
• Drive cross-functional execution by managing deliverables, timelines, dependencies, risks, and key decisions.
• Partner with operational teams to assess feasibility, establish clear handoffs, and support successful launch and ongoing program delivery.
• Identify opportunities to improve the efficiency, consistency, and scalability of clinical program development processes.
• Collaborate with Product Management, Engineering, Clinical, Member Services, Analytics, Client Success, Sales, and other stakeholders to deliver clinical program initiatives.
• Translate clinical and operational needs into clear product requirements and partner with Product and Engineering teams to inform development priorities.
• Facilitate cross-functional alignment, navigate competing priorities, and proactively resolve barriers to execution.
• Communicate recommendations, program progress, risks, and decisions to stakeholders and leadership.
• Partner with Analytics and relevant stakeholders to define program objectives, performance measures, and indicators of success.
• Evaluate clinical outcomes, operational performance, member experience, and business impact to identify opportunities for continuous improvement.
• Translate data, clinical evidence, and stakeholder feedback into actionable recommendations for program enhancements.
• Evaluate client and business requests based on clinical value, strategic alignment, member impact, and scalability.
• Support clinical program positioning and recommendations for internal stakeholders, clients, and prospective clients.

About You

• Bachelor's degree in a clinical, healthcare, life sciences, public health, or related field, or equivalent relevant experience.
• 8+ years of progressive experience in clinical program development, clinical product management, healthcare strategy, population health, or a related healthcare field.
• Demonstrated experience designing, implementing, managing, or optimizing clinical programs or healthcare products.
• Strong understanding of evidence-based clinical program design, healthcare delivery, and member or patient engagement.
• Experience translating complex clinical and business needs into actionable program requirements, workflows, and development plans.
• Proven ability to lead complex, cross-functional initiatives and influence stakeholders in a matrixed organization.
• Strong analytical and problem-solving skills, with experience using data and insights to inform program decisions and improvements.
• Excellent communication, organizational, prioritization, and stakeholder management skills.
• Ability to navigate ambiguity, balance competing priorities, and drive results in a fast-paced, evolving environment.
• Strategic and collaborative mindset with a strong sense of ownership and accountability.

Nice to Have

• Advanced degree in nursing, public health, healthcare administration, clinical sciences, or a related field.
• Clinical licensure or direct clinical care experience.
• Experience in fertility, reproductive health, women's health, maternity, or other specialty healthcare programs.
• Experience in healthcare technology, digital health, health plans, or employer-sponsored benefits.
• Familiarity with product development methodologies, Agile environments, and clinical or business requirements documentation.
• Experience using clinical, claims, utilization, or member engagement data to assess program performance.

Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

About Progyny

Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our perks

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group
• Menopause and midlife care Health, dental, vision and life insurance options for employees and family
• Free in-person, virtual and text-based mental health and wellness support
• Paid time off, including vacation, sick leave, personal days and summer flex time
• Company equity
• Bonus program
• 401(k) plan with company match Access to on-demand legal and financial advice
• Learning and development programs to help you grow professionally
• Company social events to include annual volunteer day and donation matching
• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $180,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is proud to be an Equal Opportunity and affirmative Action employer.

We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.

Thank you for your interest in Progyny!