This position is incentive eligible.
Do you want to join an organization that invests in you as a Director Clinical Pharmacy Member Support? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary And Qualifications
The Director Clinical Pharmacy Member Support is responsible for leading, developing and implementing a Pharmacy Member Support strategic management for a multi-facility integrated delivery network (IDN). This position is responsible for reviewing and optimizing the current GPO contract portfolio, implementing product standardization plans through clinical and contract alignment, and collaborating with the HealthTrust contracting team to drive strategic sourcing initiatives. This position is responsible for building strategic alliances with key stakeholders as it relates to a successful pharmacy expense management program.
What you will do in this role:
Leadership
- Provides leadership in the area of expense management and clinical alignment to contribute to the facility or IDNs overall strategic plan especially as it relates to the pharmacy services service line.
- Assess and provide leadership in the area of expense and clinical standards to guide and support organization’s strategy.
- Assimilates information from variety of sources, able to analyze and interpret financial and clinical data, make strategic recommendations and execute a course of action for pharmaceutical savings opportunities and clinical standardization
- Develops, implements, and coordinates within the hospital or system:
- A system approach to identify pharmaceutical savings opportunities as clinically relevant
- Policies and procedures related to expense management in the pharmacy services service line
- Product standardization and utilization within the pharmacy services service line
- Participates in development of the agenda, follow up on action items assigned through the Regional Value Analysis Teams
- Coordination with the GPO National and Custom Contracting Teams
Customer Service
- Responsible for managing customer expectations, delivering cost savings throughout alignment according to
- Estimated timelines
- Minimizing overlap of focus with contracts already negotiated or those in process by the contracting team
- Utilizing customer participation in the process to achieve goals and objectives
- Provides on-site quarterly business reviews (QBR)
- Interacts and develops relationships with internal and external stakeholders to better understand needs and challenges which may include clinicians, physicians, supply chain, and hospital leadership
- Continuously defines and improves customer solutions as it relates to the pharmacy services service line savings opportunities and clinical alignment
- Provides educational opportunities to customers to understand the expense management program
- Builds and maintains strong, effective working relationships with a variety of stakeholders within the facility and corporate pharmacy services line, HealthTrust, Supply Chain, organization’s leadership and Regional Value Analysis Teams
- Provides routine member calls
- Disseminated best practices to members during routine member calls or On-site QBR
- Provides RX market dynamics opportunities (Shortages/Recalls/Bulk Buys etc.)
Financial
- Establishes and meets expense savings goals for customers as requested.
- Collaborates with organizations to track and analyze financial data which may include but not limited to pharmacy services supply expense and pharmacy cost per adjusted patient day
- Provides cost saving enhancement strategies for the pharmacy services service line working with customer’s representatives and HealthTrust contracting and Expense Management teams
- Develops standardized documents, processes, and calculations for use by the team to quantify savings solutions
- Provides Insight/SSR™ – RX Report opportunity identification
- Provides purchasing analysis review and portfolio penetration assessment
Project Management
- Directs multiple projects and tasks in a fast-paced environment that includes:
- Strong organizational skills, including the ability to plan, implement, and execute
- The ability to focus and execute exceptional time management
- Demonstrates the ability to develop a project plan for major and complex projects
- Develops milestones for projects to determine outcomes are achieved that includes facilitating customer teams that lead to building consensus and contract implementation
- Assign goals to direct reports as appropriate and monitors goal achievement
General Knowledge / Competencies
- Demonstrates basic knowledge of clinical practice standards and hospital’s pharmacy services service line to identify cost savings opportunities
- Must have general and broad knowledge of concepts within clinical pharmacy practice in order to be able to design plans to execute strategies towards clinically aligned pharmacy expense management.
- Provides effective communication which includes verbal, listening, writing, and presentation skills to a variety of stakeholders from executives to staff.
- Demonstrated ability to work in a professional, multi-disciplinary, matrix reporting team as a group leader, facilitator, or participant
- Demonstrates a track record of success
- Demonstrates effective problem solving skills which includes understanding issues, able to simply and process complex issues, understanding the difference between critical details and unimportant facts.
- Practice and adhere to the Code of Conduct philosophy and mission and value statement.
What qualifications you will need:
- A Baccalaureate degree required; Graduate degree or Pharmacy degree preferred.
- Minimum of five years in a healthcare related role with experience directly related to the duties and responsibilities specified.
- Clinical experience in an acute care hospital setting preferred.
- Previous experience in supply chain, value analysis, purchased services and/or sourcing that includes pharmacy service line knowledge and experience required.
- Certificate and licensing as appropriate to education, and professional experience.
- Demonstrated, successful project management experience with coordination and measurement of project deliverables.
- Advance computer skills with MS Word, PowerPoint, and Excel.
- Software skills with data warehouse and/or Micro Strategies highly preferred.
Benefits
HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Clinical Pharmacy Member Support opening. Qualified candidates will be contacted for interviews.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.