Director, Clinical Pharmacy

Delphi Technologies; United States; Remote; USD 170,000 - 195,000; Full time

Job summary

A healthcare organization is seeking a Director of Clinical Pharmacy Operations to lead a remote team of pharmacists. This role involves strategic leadership, operational oversight, and ensuring effective delivery of medication management services. The ideal candidate will have extensive experience in clinical pharmacy, with strong leadership skills and the ability to enhance clinical outcomes. Offering a competitive salary and comprehensive benefits package.

Benefits

Paid time off

Medical/dental/vision insurance

401(K) match

Tuition reimbursement

Qualifications

• 5+ years of experience as a Clinical Pharmacist and/or providing Comprehensive Medication Management.
• 3+ years managing remote teams.
• Strong communication and collaboration skills.

Responsibilities

• Provide strategic leadership to a remote team of Clinical Pharmacists.
• Ensure compliance with regulatory and accreditation requirements.
• Collaborate cross-functionally for coordinated participant experience.

Skills

Clinical leadership

Operational oversight

Strategic planning

Medication therapy management

Performance analysis

Communication

Organizational skills

Education

Doctor of Pharmacy from an accredited pharmacy school

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

About the Organization: MOBE guides people to better health and more happiness. We help people discover connections between aspects of their lifestyle that affect health and well-being, including their medications and supplements. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we motivate people to transform their lives.

MOBE is a high-growth organization with a culture built on trust and collaboration, and our team is our most significant asset. Supporting and empowering others is at the core of our service and is also the foundation of our culture. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally.

Description

The Director of Clinical Pharmacy Operations will provide strategic leadership and operational oversight to a remote team of clinical pharmacists delivering comprehensive medication management (CMM) services. This role is accountable for maintaining day-to-day delivery of the CMM program while driving engagement, retention, and clinical outcomes aligned to our mission. The Director will ensure the efficient and effective delivery of services, while optimizing workflows, tracking performance, and contributing to total cost of care reduction.

In addition to leading pharmacist operations, this role will play a key part in the development and enablement of scalable clinical programs—helping to shape workflows, training, quality processes, and infrastructure to support future growth, including expansion into Medicare, HEDIS, and broader clinical disciplines.

This individual will be a collaborative leader with strong clinical, operational, and strategic capabilities, and will serve as a critical partner in supporting an exceptional end-to-end experience for participants on their health journey.

Responsibilities

• Provide strategic leadership and daily operational oversight to a remote team of Clinical Pharmacists delivering CMM services
• Ensure effective execution of pharmacist-led services, including medication optimization strategies that prioritize safety, efficacy, and affordability
• Monitor team performance and KPIs to support clinical outcomes, healthcare utilization reduction, and total cost of care savings
• Lead process improvement efforts across workflows, documentation, and system optimization to support scalable, high-quality service delivery
• Collaborate cross-functionally to ensure a coordinated participant experience and aligned program execution
• Support development of scalable clinical workflows, protocols, training materials, and QA processes in partnership with Program Development, Clinical Quality, and Learning & Development
• Contribute to infrastructure design and operational readiness for future clinical expansion, including Medicare, HEDIS gap closure, Star rating improvement, and value-based care models
• Ensure compliance with regulatory, contractual, and accreditation requirements
• Provide coaching, mentorship, and performance feedback to team members
• Identify training needs and coordinate development opportunities
• Develop and maintain clinical and operational policies and procedures
• Analyze performance trends to identify opportunities for improvement and standardization
• Serve as a preceptor for Pharmacy Residents and College of Pharmacy students, as applicable
• Obtain and maintain appropriate state licensure
• Other duties as assigned to help fulfill our mission
• This position does require up to 25% travel

Position Requirements

Required:

• Doctor of Pharmacy from an accredited pharmacy school
• Licensed Pharmacist in good standing (no prior or current disciplinary actions)
• 5+ years of experience as a Clinical Pharmacist and/or providing Comprehensive Medication Management (CMM)
• Minimum of 3–5 years of experience leading clinical or healthcare call center operations, with a focus on performance management, workforce optimization, and engagement
• At least 3+ years of experience in a leadership or people management role, preferably within a clinical pharmacy or healthcare setting
• 3+ years managing remote or geographically dispersed teams
• Working knowledge of best practices in medication therapy management and healthcare operations
• Demonstrated ability to analyze performance and clinical data, interpret trends, and apply insights to inform strategic, operational, and clinical decisions
• Strong communication, organizational, and collaboration skills
• Ability to manage multiple priorities in a dynamic and evolving environment
• Comfort with navigating ambiguity, leading change, and solving complex problems
• Proficient in Microsoft Office (Word, Excel, PowerPoint)

Preferred:

• ASHP-accredited residency in Ambulatory Care
• Board Certified Ambulatory Care Pharmacist (BCACP)
• ACCP Comprehensive Medication Management (CMM) Implementation Certificate or equivalent
• Experience with HEDIS measures, including strategies to close care gaps and improve Star ratings

Benefits and Compensation

We offer a comprehensive benefits package including:

• Paid time off
• Medical/dental/vision insurance
• Life/disability insurance
• 401(K) match
• Tuition reimbursement
• Other benefits to eligible employees

The salary range for this position is: $170,000-195,000 based on experience and qualifications.

Equal Employment Opportunity Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.