Director Clinic Operations

UnityPoint Health; Sioux City (IA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid time off

401K matching

Health insurance

Dental insurance

Short/long-term disability

Pet insurance

Daily Pay

Tuition reimbursement

Adoption assistance

Job summary

UnityPoint Health's UnityPoint Clinic - PACE is seeking a Director Clinic Operations to lead the daily operations of the PACE program under the Executive Director. You will implement policies, manage budgets, and oversee service delivery, quality, and compliance in partnership with the Medical Director.

The role requires 8+ years in health care management, a bachelor's degree, and a track record of leading teams in a dyad with physicians.

Qualifications

• Bachelor's degree. In lieu of a degree, an equivalent combination of education and operations experience may be considered (e.g., 8+ years in health care management).
• 8+ years of progressive responsibility in clinic or health care management, including experience planning, organizing, delegating, supervising, and working in a physician dyad model.

Responsibilities

• Assumes overall accountability and responsibility of PACE program daily operations.
• Ensures that the job responsibilities of all direct reports are defined and understood.
• Works in a leadership dyad with PACE Medical Director for defined PACE facility.
• Responsible for development, implementation and service delivery operations of PACE program.
• Responsible for creating a culture of innovation, learning, teamwork and professional practice consistent with the mission, vision and values of the organization in partnership with physician leadership.
• Oversees budget development, monitoring and compliance to ensure solvency and positive financial performance across all sectors of program operations.
• Works in partnership with PACE Business Operations Manager to include oversight of daily business and quality improvement functions.
• Oversee marketing, government and public relations.
• Oversees QAPI program to ensure appropriate indicators are established and necessary outcomes are obtained.
• Coordinates completion of state and CMS surveyor visits including desk and financial audits.
• Responsible for the development, implementation and operations of the PACE program including establishment of PACE center and all necessary services/programs, compliance with all applicable PACE, state and federal requirements and monitoring of all grant expenditures and expectations.
• Disseminates information about PACE model; represents and promotes the public knowledge of PACE to the community.
• Establish effective mechanisms of communication with staff, providers, participants and management team.
• Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Protects privacy and maintains confidentiality of employee, participant and sensitive agency information.
• Assure compliance with applicable laws, regulations, protocols and accreditation standards.
• Maintain a safe working environment. Follow PACE program safety policies and procedures.
• Participates in PACE strategic planning and establishment of short- and long-term goals.
• Provides administrative on-call coverage on a rotation basis.

Education

Bachelor's degree in healthcare management or related field

Job description

Overview

UnityPoint Clinic - PACE (Program of All-Inclusive Care for the Elderly)

Director Clinic Operations

Monday-Friday 8:00AM-5:00PM, Full Time

Full Time Benefits

This position will serve under the direction of the UnityPoint Health PACE Executive Director. The Director of PACE Operations is responsible for policy implementation, planning, development, administration, management and overall program monitoring of the PACE program in an assigned market(s).

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Assumes overall accountability and responsibility of PACE program daily operations.
• Ensures that the job responsibilities of all direct reports are defined and understood.
• Works in a leadership dyad with PACE Medical Director for defined PACE facility.
• Responsible for development, implementation and service delivery operations of PACE program.
• Responsible for creating a culture of innovation, learning, teamwork and professional practice consistent with the mission, vision and values of the organization in partnership with physician leadership.
• Oversees budget development, monitoring and compliance to ensure solvency and positive financial performance across all sectors of program operations.
• Works in partnership with PACE Business Operations Manager to include oversight of daily business and quality improvement functions.
• Oversee marketing, government and public relations.
• Oversees QAPI program to ensure appropriate indicators are established and necessary outcomes are obtained.
• Coordinates completion of state and CMS surveyor visits including desk and financial audits.
• Responsible for the development, implementation and operations of the PACE program including establishment of PACE center and all necessary services/programs, compliance with all applicable PACE, state and federal requirements and monitoring of all grant expenditures and expectations.
• Disseminates information about PACE model; represents and promotes the public knowledge of PACE to the community.
• Establish effective mechanisms of communication with staff, providers, participants and management team.
• Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Protects privacy and maintains confidentiality of employee, participant and sensitive agency information.
• Assure compliance with applicable laws, regulations, protocols and accreditation standards.
• Maintain a safe working environment. Follow PACE program safety policies and procedures.
• Participates in PACE strategic planning and establishment of short- and long-term goals.
• Provides administrative on-call coverage on a rotation basis.

Qualifications

Education:

Bachelor's degree. In lieu of a degree, an equivalent combination of education and operations experience may be considered (e.g., 8+ years in health care management).

Experience:

8+ years of progressive responsibility in clinic or health care management, including experience planning, organizing, delegating, supervising, and working in a physician dyad model, required.

License(s)/Certification(s):

• IA/IL Child Abuse Mandatory Reporter Training in state(s) where providing care required upon hire.
• IA/IL Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care required upon hire.