Director, Client Risk Relations

FIS Management Services LLC; Jacksonville (FL); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development"

Volunteer opportunities

Job summary

FIS is seeking a Client Risk Relations Director in Jacksonville, FL to lead a team responsible for contractual client audit activities and management of security controls. The role drives efficiency, ensures regulatory compliance, and coordinates with legal, business units, and regulators.

You will oversee vendor due diligence, policy enforcement, and responses to customer inquiries while collaborating with Enterprise Risk to enhance audit programs and product evidence for FIS Total Issuing

Qualifications

• Lead a team in enterprise risk ensuring client audit activities are fulfilled.
• Provide guidance on compliance reviews and control implementations.
• Communicate requirements to business units and legal teams.

Responsibilities

• Lead a team that manages client audit/vendor due diligence activities, which are contractual obligations.
• Provide enterprise managed controls, engage the line of business for product evidence and information.
• Execute strategic initiatives for the Risk organization to drive efficiency and process improvement to meet internal and customer needs.
• Monitor and communicate laws and regulations that impact FIS products, services and business activities.
• Provide guidance on implementing and managing the required controls.
• Communicate detailed requirements to the line of business teams, provide compliance reviews and guidance for new and expanding products and services to validate solution approaches, identify weaknesses and monitor status to completion.
• Meet with business unit Compliance Officers on a regular basis for status updates on compliance issues to verify that regulatory compliance requirements and deadlines are met.
• Work with FIS legal counsel and federal/country/local agencies as needed to address regulatory and compliance issues, concerns or questions.
• Assist the business with responses to customers for audit, compliance and regulatory inquiries

Skills

Team leadership

Regulatory compliance

Auditing

Security controls

Stakeholder communication

Job description

Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role: As Client Risk Relations Director, you will lead a team responsible for contractual client audit activities of logical and physical security control management.

About the team: Be a part of a team of analysts in Enterprise Risk who manage FIS Total Issuing Services client audits.

What you will be doing:

Lead a team that manages client audit/vendor due diligence activities, which are contractual obligations. Provide enterprise managed controls, engage the line of business for product evidence and information. Execute strategic initiatives for the Risk organization to drive efficiency and process improvement to meet both internal FIS and customer needs. Monitor and communicate laws and regulations that impact FIS products, services and business activities. Provide guidance on implementing and managing the required controls. Communicate detailed requirements to the line of business teams, provide compliance reviews and guidance for new and expanding products and services to validate solution approaches, identify weaknesses and monitor status to completion. Meet with business unit Compliance Officers on a regular basis for status updates on compliance issues to verify that regulatory compliance requirements and deadlines are met. Work with FIS legal counsel and federal/country/local agencies as needed to address regulatory and compliance issues, concerns or questions. Assist the business with responses to customers for audit, compliance and regulatory inquiries

What you will need:

Ability to lead people in an advanced professional role requiring high skill with extensive knowledge and proficiency. Works independently with only administrative supervision and the ability to overcome major obstacles and recognize early when issues should be escalated, or an expert needs to be consulted. Wide latitude for independent judgment is expected to provide guidance and cross-training to others. Effectively communicates with all levels of technical and non-technical personnel. This level is expected to lead team members through compliance support activities and ensure effectiveness of the Compliance Program for assigned products, services, and business activities. Responsible for regulatory oversight of core or significant high risk product lines that contain complex banking functions. Solid knowledge of technical network security implementations with the ability to communicate them to clients. Considered as a subject matter expert in several areas of regulatory compliance, banking regulations, security, audit, and industry standard audits. Typically requires five or more years of relevant experience.

What we offer you:

At FIS, you can learn, grow and make an impact in your career.

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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