Director, Client Quality & Compliance Programs

avidbio; Tustin (CA); On-site; USD 165,600 - 200,700; Full time

Job summary

Avid Bioservices is seeking a Director, Client Quality Programs to lead client-facing quality activities and coordinate across Quality Assurance, Manufacturing, and Project Management. This role emphasizes escalation management and alignment of client expectations with internal processes.

The position requires a life-science background with extensive cGMP knowledge and a track record in Lean problem‑solving, with occasional travel to meet clients and attend conferences.

Qualifications

• BA/BS in Life Science required; 7–10 years in pharma/biopharma.
• Sound knowledge of cGMPs and ability to interpret quality standards for implementation.
• Clear written and verbal communication skills.
• Flexibility in problem solving and meeting business objectives.
• Lean/Operational Excellence experience preferred.
• Ability to read and interpret scientific/technical documents; communicate with diverse stakeholders.

Responsibilities

• Coordinate client-facing quality deliverables, including BPR readiness and QA on the Floor activities.
• Coordinate timely product disposition decisions with Quality owners.
• Align master BPR requirements and timelines with client expectations.
• Serve as cross-functional QA liaison across QA, QC, Manufacturing and PM.
• Lead client communication strategy and escalation management.
• Identify and implement process improvements using Operational Excellence tools.
• Provide QA oversight during real-time manufacturing events for remediation and client relations.
• Independently formulate solutions with minimal guidance.
• Manage selection, training, and development of QA personnel.
• Perform other duties as assigned.
• Occasional overnight travel for seminars, conferences, or client meetings.

Skills

cGMP knowledge

Clear communication

Problem solving

Lean/Operational Excellence

Cross-functional collaboration

Leadership

Microsoft Office

Education

BA/BS in Life Science

Tools

Microsoft Office

Job description

Avid Bioservices is seeking a Director, Client Quality Programs to lead client-facing quality activities and coordinate across Quality Assurance, Manufacturing, and Project Management. This role emphasizes escalation management and alignment of client expectations with internal processes.

The position requires a life-science background with extensive cGMP knowledge and a track record in Lean problem‑solving, with occasional travel to meet clients and attend conferences.