Director, Client Partnerships (Publisher Cloud)

Zeta-Global; New York (NY); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision

Employee Equity and Stock Purchase

Employee Discounts, Virtual Wellness,

Job summary

Zeta-Global in New York, NY is seeking a Director of Client Partnerships to lead enterprise sales for Publisher Cloud. You will drive revenue by transforming CRM, lifecycle marketing, and first-party data strategies for retailers and commerce brands.

The role emphasizes executive engagement with CMOs and Digital/Commerce leaders, expanding into retail media monetization, and shaping ROI-focused business cases that boost retention and LTV.

Qualifications

• 7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech.
• Proven success selling into retailers, eCommerce, or omnichannel brands.
• Working knowledge of retail media and AdTech ecosystems.

Responsibilities

• Own full-cycle enterprise sales across net-new retail and commerce accounts.
• Develop and execute account strategies targeting large retailers and omnichannel brands.
• Consistently exceed quota across complex, multi-product deals.
• Lead conversations around lifecycle marketing and personalization.
• Drive retention, loyalty, and lifetime value (LTV) growth.
• Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration.

Skills

Enterprise sales

Retail/eCommerce sales

CRM knowledge

MarTech knowledge

AdTech knowledge

Tools

CRM platforms

CDP platforms

MarTech stack

Job description

Director, Client Partnerships (Publisher Cloud)

New York, NY

The Director Client Partnerships, Publisher Cloud is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset.

This role leads with CRM (Email), CDP, and lifecycle marketing transformation, positioning Publisher Cloud as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities.

The ideal candidate has deep experience selling into retailers and eCommerce organizations, with strong expertise in MarTech and customer data strategy.

Key Responsibilities

• Own full-cycle enterprise sales across net-new retail and commerce accounts
• Develop and execute account strategies targeting large retailers and omnichannel brands
• Consistently exceed quota across complex, multi-product deals

CRM & Lifecycle-Led Solution Selling (Primary Focus)

• Lead conversations around: Lifecycle marketing and personalization
• Customer retention, loyalty, and LTV growth
• Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration

First-Party Data Strategy

• Help retailers activate first-party data across: Owned channels (email, mobile, web)
• Paid media and partner ecosystems
• Drive use cases that improve conversion, retention, and customer experience

Executive Engagement & Business Case Development

• Build relationships with: CMOs and Chief Digital/Commerce Officers
• Heads of CRM, Loyalty, and Customer Experience
• Develop ROI-driven business cases tied to: Retention and repeat purchase rates

Cross-Functional Leadership

• Partner with Solutions Consulting to validated data and activation use cases
• Align with Product Marketing on retail and CRM narratives
• Collaborate with Customer Success to drive expansion across lifecycle and media

Required Experience

• 7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech
• Proven success selling into retailers, eCommerce, or omnichannel brands
• Working knowledge of retail media and AdTech ecosystems

Preferred Qualifications

• Experience with loyalty platforms, personalization engines, or marketing automation
• Familiarity with retail media networks and commerce data monetization
• Understanding of identity resolution and privacy-first data strategies

What Success Looks Like

• Drives measurable improvements in customer engagement, retention, and LTV
• Establishes Publisher Cloud as the core customer data and activation platform
• Successfully expands into retail media monetization opportunities
• Becomes a trusted advisor to marketing, CRM, and digital leaders

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity and Stock Purchase Plan
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance

And more!!

COMPENSATION RANGE

The total compensation range for this role is $150,000.00 - $250,000.00, depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

We are committed to building diverse teams with different identities, backgrounds and perspectives. We believe in providing a forum to connect at Zeta, to learn and celebrate differences.Our mission is to ensure we have an environment that enables a deep level of trust and belonging, so everyone feels invited to bring their whole selves to work, and to increase both diversity at Zeta as well as in the technology industry.

Voluntary Demographic Questions

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

Voluntary Self-Identification

As set forth in Zeta Global’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification of Disability

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.