Director, Client Leadership

Mars United Commerce; Chicago (IL); On-site; USD 121,315 - 194,220; Full time

Benefits offered by this job

Paid family care

Adoption support

Pet adoption assistance

Health and wellness reimbursements

Tuition assistance

Paid time off and holidays

Matching gifts

Work from anywhere program

Job summary

Mars United Commerce, a global commerce marketing practice, seeks a proven Director, Client Leadership to oversee integrated omni-commerce campaigns for a CPG client. This role requires deep expertise in brand and shopper marketing, retail media, and strong client management to drive growth.

Candidates must reside within commutable distance of our New York or Chicago location. You will lead a team of account managers, oversee scopes of work, manage budgets and P&Ls, and partner with senior

Qualifications

• Bachelor’s degree in advertising, marketing, business, or related field.
• Minimum 8 years experience in the CPG industry— with Tier 1 manufacturers’ marketing background and/or shopper marketing agency experience.
• CPG food experience preferred.
• Strong business acumen.
• Proven team leader with experience managing teams of 2 or more individuals.

Responsibilities

• Serve as primary point of contact between clients and Mars United Commerce, forging trust-based relationships with mid-senior clients to secure long-term partnerships.
• Build and deliver annual scopes of work for assigned brands and oversee completion of contracted deliverables.
• Oversee development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
• Ensure work is delivered on time, within budget, and to the highest quality standards; embed future-forward thinking anchored in business strategy and insights.
• With the VP, manage assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
• Identify incremental business opportunities to expand assigned business and contribute to the company’s overall growth and success.
• Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Skills

Strategic thinking

Client leadership

Omnichannel marketing

Retail media

Team leadership

Budget management

Communication

Analytical rigor

Education

Bachelor's degree in advertising/marketing/business

Job description

Mars United Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines—Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy—that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry‑leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results.

We are seeking a proven Director, Client Leadership to oversee integrated omni‑commerce campaigns for a CPG client. This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth. Candidates must reside within commutable distance of the Mars United Commerce New York or Chicago location.

Responsibilities

• Serve as primary point of contact between clients and Mars United Commerce, forging trust‑based relationships with mid‑senior clients to secure long‑term partnerships.
• Build and deliver annual scopes of work for assigned brands and oversee completion of contracted deliverables.
• Oversee development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Lead and mentor a team of account managers/account executives, fostering a collaborative, high‑performance culture.
• Ensure work is delivered on time, within budget, and to the highest quality standards; embed future‑forward thinking anchored in business strategy and insights.
• With the VP, manage assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
• Identify incremental business opportunities to expand assigned business and contribute to the company’s overall growth and success.
• Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Qualifications

• Bachelor’s degree in advertising, marketing, business, or related field.
• Minimum 8 years experience in the CPG industry— with Tier 1 manufacturers’ marketing background and/or shopper marketing agency experience.
• CPG food experience preferred.
• Strong business acumen.
• Proven team leader with experience managing teams of 2 or more individuals.

Skills

• Analytical rigor combined with creative problem‑solving skills.
• Strong strategic and conceptual thinking skills.
• Proven ability to lead and inspire.
• Sound decision‑making skills with a bias for action.
• Excellent verbal, written, presentation, management, listening, and interpersonal skills.
• Strong attention to detail.
• Dynamic personality able to engage and influence a variety of audiences.
• Passionate about business and dissatisfied with the status quo—always seeking ways to improve and grow.
• All other duties as assigned by the manager.

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for adoption, surrogacy, and fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and health, wellness, and comfort reimbursements to support work‑life balance.
• Tuition assistance.
• Paid time off, including flexible time off, vacation, annual sick days, volunteer days, holiday, and identity days.
• Matching gifts programs.
• Flexible working arrangements.
• “Work Your World” program encouraging employees to work from anywhere; Publicis Groupe provides an office for up to 6 weeks a year based on eligibility.
• Business resource groups that support multiple affinities and alliances.

Compensation Range: USD $121,315.00 – USD $194,220.00 annually. Temporary roles may qualify for participation in our freelancing plan or sub‑mandated benefits after meeting criteria. Mandatory mandatory mandatory obligations precede mandatory compulsory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandat…

Mars United Commerce is an Equal‑Opportunity Employer. All application information will be maintained confidentially under mandatory obligations mandated mandatta mandatta mandated mandatta mandatta mandatta mandatta mandatt