Director, Client Leadership

Publicis Commerce

Chicago (IL)

Hybrid

USD 121,000 - 174,000

Full time

9 hours ago

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Benefits offered by this job

Paid family care

Adoption assistance

Pet adoption support

Wellness benefits

Tuition assistance

Flexible time off

Job summary

Publicis Commerce is seeking a proven Director, Client Leadership to oversee integrated omni-commerce campaigns for a CPG client. The role requires deep knowledge of brand, shopper marketing, and retail media, plus strong client management and growth-driving capabilities.

Candidates must reside within commutable distance of Chicago for a hybrid schedule. The position leads a team of account managers, manages budgets and P&Ls, and drives strategic plans with senior client relationships while

Qualifications

Bachelor’s degree in advertising, marketing, business, or related field.
Minimum 8 years experience in the CPG industry with Tier 1 manufacturers’ Marketing background and/or Shopper Marketing agency experience.
CPG food experience preferred.
Strong business acumen.
Proven team leader with experience managing teams of 2 or more individuals.

Responsibilities

Lead client relationships between clients and Mars United Commerce; forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media.
Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
Ensure work is delivered on time, within budget, and to the highest quality standards.
With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Skills

Analytical rigor

Strategic thinking

Team leadership

Client relationship management

Presentation skills

Communication

Decision making

Attention to detail

Education

Bachelor’s degree in advertising, marketing, business, or related field

8+ years experience in the CPG industry with Tier 1 manufacturers’ marketing background and/or shopper marketing agency experience

CPG food experience preferred

Job description

Company Description

About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.

Company Description

Overview

We are seeking a proven Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client. This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth. Candidates must reside within commutable distance of our Chicago location for a hybrid work schedule.

Primary Responsibilities

Client Leadership: Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
Business Planning: Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
Strategic Planning: Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
Team Management: Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
Project Oversight: Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights.
Financial Management: With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
Business Development: Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
Market Insights: Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Skillsets Required

Education & Experience

Bachelor’s degree in advertising, marketing, business, or related field
Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience
CPG food experience preferred
Strong business acumen
Proven team leader with experience managing teams of 2 or more individuals

Skills

Analytical rigor combined with creative problem-solving skills
Strong strategic and conceptual thinking skills
Proven ability to lead and inspire
Sound decision-making skills with a bias for action
Excellent verbal, written, presentation, management, listening, and interpersonal skills
Strong attention to detail
Dynamic personality able to effectively engage and influence a variety of audiences
Passionate about business and dissatisfaction with the status quo - always thinking of ways to improve and grow the business
All other duties as assigned by the manager.

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.

Publicis Commerce is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $121,315.00 - USD $174,300.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/1/2026.

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