Director Client Insights US Posted 8 hours ago

Circana; New York (NY); Remote; USD 115,000 - 130,000; Full time

Benefits offered by this job

Bonus eligible

Medical/Dental/Vision Insurance

401(k)

Job summary

Circana is seeking a Director, Client Sales & Insights to lead strategic client engagements with top CPG brands in a remote/US-wide setup. You will own the sales cycle, translate complex data into actionable insights, and drive revenue growth while collaborating with product and analytics teams.

Ideal candidates bring 7+ years in client-facing roles within retail/CPG, strong storytelling, and proficiency with Circana's data platforms.

Qualifications

• Bachelor’s degree required.
• 7+ years of progressive business experience with retailer/CPG environments.
• 5+ years working with syndicated data, analytics, or category management (POS, consumer panels, etc.).
• Sales experience with proven storytelling
• Ability to translate data into actionable insights for clients.

Responsibilities

• Drive Client Growth by aligning Circana’s data and software with client goals.
• Deliver insight-led solutions to help clients make informed decisions.
• Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
• Collaborate cross-functionally with internal teams to deliver integrated client solutions.
• Build and maintain strategic relationships with decision-makers and influencers across client organizations.
• Stay current on retail/CPG trends to position Circana as a thought leader.
• Utilize Circana’s platforms (Unify+, Liquid Data, Intelligence Suite) to support engagements.
• Achieve revenue targets through disciplined pipeline management and account planning.
• Champion client success and proactively address challenges and opportunities.
• Provide advanced analytic capabilities and deliver fact-based insights.
• Serve as primary client service contact and ensure data accuracy via quality checks.
• Contribute to continuous improvement of workflows, tools, and training.

Skills

Strategic selling

Data-driven insights

Stakeholder management

Syndicated data experience

Sales storytelling

Client relationship management

Education

Bachelor’s degree

Tools

Unify+

Liquid Data

Intelligence Suite

Job description

**Director, Client Sales & Insights****Let's be unstoppable together!**Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be CertifiedTM by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.Learn more at www.circana.com.**Our Critical Sales Skills**At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business — and are directly reflected in Circana's Level 15 (Senior Manager II) Success Profile for this role.* **Effectively Presents Solutions:** Delivers tailored, compelling solutions that align with customer needs and drive action.* **Knows the Buying Influences:** Identifies key decision-makers and understands their motivations and influence.* **Manages Buyer Indifference:** Recognizes and explores customer hesitation to uncover new needs or opportunities.* **Understands Customer Needs:** Operates as a recognized expert to articulate customer needs in the customer's business language and business context.* **Being Resilient:** Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.* **Manages Ambiguity:** Stays focused and calm in uncertain situations; guides others through change.**What will you be doing?**Circana is expanding its partnership with the client, one of the fastest-growing and most recognized food & beverage brands in the U.S. The client has signaled strong interest in growing its base contract with Circana, and we are seeking a Director, Client Insights to play a critical role in the strategic agenda. Engaging with stakeholders, delivering insight-led solutions across the client's brand and category portfolio, and operating as a strategic extension of the client Cat Man Team are key requirements of the role. This is a high-visibility opportunity for someone who thrives on building strategic client relationships, owning the outcome and providing a POV based on data driven insights.**Job Responsibilities*** **Drive Client Growth:** Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.* **Deliver Insight-Led Solutions:** Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.* **Manage the Sales Cycle:** Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.* **Collaborate Cross-Functionally:** Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.* **Build Strategic Relationships:** Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.* **Maintain Industry Expertise:** Stay current on trends in [retail, CPG, or general merchandise] to position Circana as a thought leader and trusted advisor.* **Utilize Sales Tools and Platforms:** Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.* **Achieve Revenue Targets:** Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.* **Champion Client Success:** Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.* **Advanced Analytic Skills:** Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.* Serve as the primary client service contact for the client, managing service-related inquiries, requests, and issue resolution with timely and effective responses* Ensure data accuracy and consistency through regular quality checks and scheduled updates of syndicated and custom tools and deliverables* Contribute to continuous improvement initiatives by identifying opportunities to enhance workflows, tools, training, and overall client experienceRequirements* Bachelor’s degree* 7+ years of progressive business experience with a strong understanding of manufacturer/retailer issues having worked in one or more of the environments below:+ Retailer (any channel)+ Consumer Packaged Goods+ Manufacturer+ Experience working with syndicated data, analytics, and category management.* 5+ years of experience working with syndicated data, analytics, category management, or related CPG insights roles, including experience with POS, consumer panel or syndicated data sources.* Sales experience* Successful storytelling that is proactive and concise in delivering results for both Circana and the client.**Circana Behaviors**As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:* **Stay Curious:** Being hungry to learn and grow, always asking the big questions.* **Seek Clarity:** Embracing complexity to create clarity and inspire action.* **Own the Outcome:** Being accountable for decisions and taking ownership of our choices.* **Center on the Client:** Relentlessly adding value for our customers.* **Be a Challenger:** Never complacent, always striving for continuous improvement.* **Champion Inclusivity:** Fostering trust in relationships engaging with empathy, respect, and integrity.* **Commit to each other:** Contributing to making Circana a great place to work for everyone.**Location**This position can be located in the following area(s): Remote OR New York City OR Dallas/Frisco, TX office.*Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.*The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. *The salary range for this role is $115 to $130K.*This job is also eligible for bonus pay.We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified. #LI-GC1