Director, Change Management & Org Consulting

Saks Global; New York (NY); On-site; USD 150,000 - 195,000; Full time

Job summary

A leading luxury retailer in New York is seeking a Director to guide critical initiatives facilitating operational excellence and business growth. The role involves translating enterprise strategy, driving transformation, and mentoring future leaders. Candidates should have extensive experience in change management and organizational design, as well as strong analytical and communication skills. This position offers significant impact within a dynamic environment.

Benefits

Comprehensive benefits package

Employee discount

Career advancement opportunities

Qualifications

• 10+ years of proven experience in organization design, change management, or business transformation.
• Demonstrated success in leading large-scale initiatives with measurable business impact.
• Exceptional analytical, communication, and facilitation capabilities.

Responsibilities

• Translates enterprise strategy into actionable team direction.
• Drives operational excellence and embeds a continuous improvement mindset.
• Leads with inclusion and integrity, modeling collaborative leadership.

Skills

Change management

Organizational development

Analytical skills

Communication skills

Leadership

Education

Bachelor’s degree in Business or related field

Master’s or MBA (preferred)

Job description

Salary Range $150,000 - $195,000*

Job Description

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call, and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world\'s most esteemed brands, Saks Global is shaping the future of luxury retail.

Saks Global Properties & Investments includes Saks Fifth Avenue and Neiman Marcus flagship properties and represents nearly 13 million square feet of prime U.S. real estate holdings and investments in luxury markets.

You Will Be

The Director serves as a strategic leader responsible for guiding and advancing critical organizational initiatives that drive operational excellence, business agility, and long-term growth. This role sets the vision and leads the development and execution of high-impact solutions across complex, cross-functional programs—overseeing the evaluation of organizational structures and processes, identifying transformative opportunities, and championing scalable strategies that elevate team and enterprise-wide performance.

Aligned closely with executive leadership and enterprise priorities, the Director defines and drives overarching strategies and frameworks that enable seamless adoption of new processes, technologies, and ways of working. This role exemplifies strong business acumen, strategic foresight, and influential leadership, effectively engaging senior stakeholders and fostering alignment to ensure sustained organizational impact.

In addition to delivering results, the Director plays a pivotal role in talent development, mentoring senior leaders and managers, cultivating a culture of innovation, accountability, and continuous improvement, and strengthening organizational capability to navigate ongoing change.

What You Will Do

• Translates enterprise strategy into actionable team direction, guiding initiatives that advance business goals and deliver lasting impact.
• Drives operational excellence, embedding a continuous improvement mindset into key workstreams to enhance efficiency, quality, and business agility.
• Demonstrates executive presence through high-impact communication, ensuring written and spoken messages are aligned to strategic objectives and resonate with senior audiences.
• Builds trusted partnerships with senior leaders and stakeholders, cultivating influence, fostering alignment, and driving buy-in for cross-functional priorities.
• Leads with inclusion and integrity, modeling collaborative leadership and creating space for diverse perspectives to shape enterprise outcomes.
• Develops future leaders, mentoring high-potential talent and strengthening team capabilities to support ongoing business growth.
• Champions data-informed decision-making, leveraging key insights to drive clarity, improve performance, and guide strategic pivots.
• Solves complex, cross-functional challenges, applying structured problem-solving to align business needs with scalable, strategic solutions.

What You Will Bring

• Bachelor’s degree in Business, Organizational Development, Industrial/Organizational Psychology, or a related field (Master’s or MBA preferred).
• 10+ years of proven experience in organization design, change management, or business transformation, including at least 3–5 years in a senior leadership role.
• Demonstrated success in leading large-scale initiatives with measurable business impact.
• Experience supporting large-scale transformations (i.e., enterprise-wide system implementations, M&A integration, cultural renewal).
• Exceptional analytical, communication, and facilitation capabilities with proven ability to influence senior leaders.
• Ability to build trust and drive alignment across diverse and matrixed stakeholder groups.
• Experience in a consulting or enterprise-level organizational effectiveness function preferred.
• Fosters adaptability and resilience, promoting a culture of continuous learning, experimentation, and feedback to navigate ongoing change.
• Comfortable to work up to 4 days a week in our NYC or Dallas office

Your Life And Career At Saks Global

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.