Director, Change Management Lead

Smith & Nephew plc; United States; Hybrid; USD 158,000 - 235,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k)

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Wellbeing programs

Hybrid work model

Job summary

Smith+Nebhew is seeking a senior Change Management professional to oversee change activities across a diverse portfolio. The role partners with business leads to deliver strategic change management initiatives in a global context, building capability and driving adoption across regions.

Requires 8–10 years of experience, strong communication and financial acumen. Hybrid work model and global collaboration with multiple departments are core aspects of the role.

Qualifications

• Bachelor's Degree (BA/BS) required.
• Master's Degree preferred.
• Strong communication and presentation skills to brief executives and stakeholders.

Responsibilities

• Lead change activities across a portfolio of projects.
• Brief executive audiences and communicate changes to leadership.
• Develop and maintain change management dashboards and plans.
• Collaborate with Finance, Digital & Technology, Marketing, HR and external vendors.
• Build awareness of change management across the organization.

Skills

Change management

Executive briefing

Stakeholder engagement

Portfolio management

Communication

Data visualization

Education

Bachelor's Degree (BA/BS)

Master's Degree preferred

Job description

Life Unlimited. At Smith+Nebhew we design and manufacture technology that takes the limits off living. This role oversees the development of change management strategies to support focused areas of the business, with priority delivery focus on strategically critical programmes of work. The successful candidate has a passion for and deep knowledge of change management and understands how to leverage key stakeholders to implement changes within global organizations. This role will be responsible for partnering with their business leads to provide strategic change management support, build capability and create and deploying change management strategies across a portfolio of projects/programs in varying global regions. The successful candidate will be responsible for building and maintaining key relationships across the business areas they serve, supporting the development and delivery of change strategies as well as building awareness of change management across the organization and supporting the development of change capability in their areas.

What will you be doing?

• Leads and manages change activities across their portfolio.
• Works directly with key stakeholders and is responsible for briefing executive audiences where needed.
• Is comfortable communicating changes within an organization to executives.
• Effectively prepares executives for changes, delivers key messages, and:
• Assesses changes occurring across a portfolio of projects, creates a portfolio dashboard/view and plans change management activities accordingly.
• Maps the dynamics of multiple changes, across various business segments, regions and stakeholder groups, and identifies interdependencies across the project.
• Sequences change management activities accordingly.
• Translates project information and data into compelling visuals that support project/initiatives’ business objectives.
• Proactively communicates with project leads and sponsors on change management needs on projects, provides updates on all change management activities across the portfolio, and strategies to brief project leadership as well as Steering Committees.
• Works with Internal Communications lead to design and execute communications to drive employee awareness, engagement and adoption.
• Builds collaboration between members of various departments including, but not limited to, Finance, Digital & Technology, Marketing, Procurement, People/HR and external vendors.
• Supports internal change practice development.

What will you need to be successful?

• Minimum 8-10 years of experience.
• Communication Skills - Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style, tailored to the audience. Ability to make effective and persuasive presentations on complex topics to internal and external audiences.
• Financial Knowledge - Requires knowledge of financial terms, processes and concepts, and the ability to comprehend and interpret complex financial transactions.
• Reasoning Ability - Ability to understand the dynamics of multiple changes, across various business segments, regions and stakeholder groups, in order to identify the interdependencies across the project and sequence change management activities accordingly. Ability to comprehend, analyze, and interpret complex financial information, transactions and accounting principles. Ability to problem-solve, both independently and working as a team. Requires strong analytical and quantitative skills.
• Scope of responsibility - Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines.
• Education - Bachelor's Degree (BA/BS). Master's Degree preferred.

Compensation

You Unlimited. The anticipated base compensation range for this position is $157,500 - $235,063 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and geographic location. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Benefits

• medical
• dental
• vision coverage
• 401(k)
• tuition reimbursement
• medical leave programs
• parental leave
• generous PTO
• paid company holidays
• 8 hours of volunteer time annually
• a variety of wellness offerings such as EAP

Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/

Additional Perks and Programs

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nebhew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We’re more than just a company – we’re a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. Smith+Nebhew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nebhew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can‑do attitude we work together to win. We’re a company of people who care about each other, about our customers and our patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.