Director, Center for Addiction Medicine & Policy (CAMP)

Westfield State University; Philadelphia (Philadelphia County); On-site; USD 105,000 - 120,000; Full time

Job summary

The University of Pennsylvania seeks a Managing Director for its Center for Addiction Medicine & Policy (CAMP). This role oversees operational staff, enhances clinical care initiatives, and manages a complex portfolio to improve patient outcomes. Candidates should possess exceptional management skills and experience in healthcare settings.

Benefits

Comprehensive healthcare benefits

Tuition assistance for employees and their families

Generous retirement plans

Flexible work hours

Time away from work for personal needs

Qualifications

• 7 to 10 years of experience or equivalent combination of education and experience.
• Outstanding people management skills with over 4 years of supervisory experience.
• Exceptional writing, analysis, and presentation skills.

Responsibilities

• Serve as the chief of staff for operational and research staff.
• Direct and manage clinical/research staff, including hiring and performance reviews.
• Manage key processes related to CAMP’s operations including budgeting and best practices.

Skills

Operational Excellence

People Management

Strategic Planning

Communication

Problem Solving

Education

Bachelor of Arts/Bachelor of Science

Master's Degree

Job description

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleDirector, Center for Addiction Medicine & Policy (CAMP)Job Profile TitleDirector C, Research, ClinicalJob Description SummaryThe Penn Medicine Center for Addiction Medicine and Policy (CAMP) is seeking a Managing Director to provide high level oversight and management of staff leading initiatives within Penn Medicine and with multiple partnering projects. This role will directly report to the Faculty Director and manage the strategic development of CAMP’s portfolio by overseeing operational staff working to to improve clinical care and patient outcomes. Working collaboratively with navigators, Principal Investigators, internal leadership, and external stakeholders, this role manages a complex portfolio and is accountable for success of the portfolio. The Managing Director will directly oversee operational staff, helping to support high-quality team outputs, growth, and culture. In addition, this individual will provide important subject matter expertise to the SUD community regarding strategic planning, executive communication, funding, new initiatives, and team growth.Job Description

Job Responsibilities

• STAFF MANAGEMENT: Serve as the “chief of staff” for CAMP for operational and research staff (currently 6 direct reports, total of 16-20 staff) with culture of learning and growth among the team.

• Directs and manages clinical/research staff, including hiring, training, coaching, performance reviews, and termination.
  • Develop measurable performance related goals/objectives in alignment with departmental and program objectives to ensure clear understanding of expectations of direct reports and their responsibilities.
  • Direct staff in problem and conflict resolution and create/implement processes to enhance workflow and systems.
  • Manage staff coverage for active projects in the setting of staff vacations, sick calls, and urgent situations or provide Interim coverage as necessary.
  • Allocate staffing and other essential resources for study conduct.
• Facilitate team meetings to ensure proper execution of study related responsibilities of direct reports and deliverables to meet key milestones.
• Supervise the education and training for direct reports, including department specific on-boarding.
• Manage hiring and student program and related responsibilities associated with onboarding, training, project development, offboarding, termination etc.
• Lead team culture such as low barrier treatment and support, CAMP events (i.e. educational webinars or CME programs) CAMP-wide culture initiatives/research collaborative management
• Focus on fostering a positive culture, maintaining psychological safety and welfare of each staff member.

OPERATIONS MANAGEMENT: Serve as point person on key processes related to CAMP’s operations including best practices, SOPs, methods, communication, budgeting.

• Create project-related process workflows, timelines, and milestones associated with the conduct of clinical/research projects to ensure compliance with the protocol, Institutional policies, and all applicable regulations.
• Develop specific standards, including creation of standard operating procedures, guidance documents, and education/training in accordance with meeting key objectives and milestones and in compliance with institutional policies and regulations.
• Cultivate and manage internal health system stakeholder relationships with executive leadership, informatics partners, and clinical and operational leaders to ensure project support and prioritization and remove obstacles as necessary.
• Lead and manage team meetings such as all-staff meetings, operations meetings, collaborative learnings, staff meetings, and PDPH monthly meetings, and setting associated agendas.
• Manage strategic communications and related programs such as newsletters, impact reports, dissemination of research findings, and publications through the appropriate communication streams.
• Develop and manage an intake mechanism to streamline requests for support in collaboration with the Faculty Director.

Qualifications

Required

• Bachelor of Arts, Bachelor of Science, and 7 to 10 years of experience or equivalent combination of education and experience is required. Master's degree and 7-8 yrs experience preferred.
• Demonstrated experience bringing operational excellence to an organization.
• Takes on new opportunities with a sense of urgency, providing direction, delegating, and removing obstacles to drive results.
• Outstanding people management skills with over 4 years of experience directly supervising staff.
• Experience working with IRB and human research protection regulations.
• Exceptional writing, analysis, and presentation skills.

Preferred

• Experience managing large-scale implementations across health systems.
• Background in healthcare management or innovation.
• Experience developing and managing multi-stakeholder initiatives in a university-based setting.
• Experience in application of behavioral science, implementation science, informatics, and/or design thinking

Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolPerelman School of MedicinePay Range$105,500.00 - $120,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay