Director, Catering- MIM - JR01752-6110

Guest Services, Inc.; Phoenix (AZ); On-site; USD 72,000 - 78,000; Full time

Job summary

A leading hospitality management company seeks a Director of Catering in Phoenix. The role involves supervising daily operations, managing events, and ensuring client satisfaction. Ideal candidates have 3-4 years of experience in catering and event management, along with strong sales skills.

Qualifications

• 3-4 years experience in catering, banquets, or food & beverage management.
• Client-facing experience in events and sales expertise.

Responsibilities

• Coordinate all aspects of catered events, including client solicitation and menu planning.
• Hire, train, and supervise catering staff for efficient service.

Skills

Attention to detail

Sales and marketing knowledge

Excellent customer service skills

Education

High School Diploma or G.E.D.

Associate’s degree in business management

Tools

Caterease software

Microsoft Office

Job description

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This job was posted by https://www.azjobconnection.gov: For more information, please see: https://www.azjobconnection.gov/jobs/7033030

Compensation: $72,000.00 USD annually, with potential to reach $78,000, plus performance bonuses and commissions based on sales.

Job Summary

The Catering Director supervises daily operations to meet contract expectations, supports front-of-house activities, and steps in during the absence of senior management. The ideal candidate has 3-4 years of client-facing experience in events, sales expertise, and familiarity with catering practices, preferably within hotels, tourism, or convention centers. Responsibilities include managing events, client engagement, sales, and collaborating with chefs.

Essential Functions

1. Coordinate all aspects of catered events, including client solicitation, menu planning, scheduling, contract pricing, staffing, customer service, and billing.
2. Meet with clients to plan and showcase venue features and services.
3. Act as liaison between clients and management, communicating event needs to departments.
4. Hire, train, and supervise catering staff for efficient service.
5. Maintain records and ensure guest satisfaction, resolving complaints promptly.
6. Report safety issues immediately.

Skills and Knowledge

• High School Diploma or G.E.D.; Associate’s degree in business management, event planning, or related field preferred.
• 3-4 years experience in catering, banquets, or food & beverage management, with hotel, tourism, or convention center experience preferred.
• Experience with Caterease software required.
• Attention to detail, presentation skills, sales and marketing knowledge, safety regulations familiarity, and excellent customer service skills.
• Proficiency in Microsoft Office and organizational skills.

Physical and Mental Requirements

• Ability to move, lift up to 50 lbs., stand for long periods, and travel within the Phoenix area.
• Ability to climb stairs, withstand temperature extremes, and communicate effectively in English.
• Physical presence required at the job site.

Equipment Used

• Standard office equipment (computer, fax, scanner, phone).

Founded in 1917, Guest Services is a leading hospitality management company and National Park Service concessionaire, providing services across hotels, resorts, parks, and other venues.