Director, Cash Management & Transaction Excellence

Trimont LLC; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Trimont LLC in Charlotte, NC seeks a Director to lead the Cash Management Servicing group, oversee high-volume accounts, ensure accuracy and compliance, and mentor junior analysts. You will drive risk mitigation, coordinate with offshore teams, borrowers, and banking partners, and refine procedures to meet internal SLAs and regulatory standards.

This role requires 7+ years of CRE experience, strong leadership, and exceptional communication skills to collaborate across departments and external

Qualifications

• BS/BA degree or equivalent experience.
• 7+ years of relevant experience within Commercial Real Estate.
• 3+ years management/leadership experience.
• Demonstrated capacity to achieve results in a dynamic setting.
• Demonstrated success in managing deliverables with intra-day deadlines as well as long-term projects.
• Handling workload and special projects efficiently.
• Extensive experience with ledger-entry accounting, general ledger, and reconciliations.
• Extensive experience with money movements including large dollar transactions and high-volume processing.
• Experience training & mentoring junior analysts.
• Strong verbal and written communication skills.
• Organizational and administrative skills.
• Skilled in managing sensitive information while upholding privacy.
• Ability to work both independently and within a team environment.

Responsibilities

• Assist in implementation and enforcement of a diligent risk mitigation framework for waterfall administration and lockbox maintenance, analyzing processes and procedures to ensure full compliance. Provide recommendations to leadership to drive operational excellence and continuous improvement.
• Strategically guide collaboration efforts with the offshore team, borrowers, and banking institution representatives to uphold money movement accuracy standards to achieve pre-defined Service Level Agreements. Champion initiatives to resolve discrepancies, enhance communication channels, and ensure seamless coordination.
• Oversee high-level collaborations with Third Party Vendors and the offshore team to address and resolve complex money movement and Cash Management exceptions. Implement and enforce criteria for quality assurance, and develop tracking and reporting mechanisms to deliver actionable insights and strategic feedback to stakeholders.
• Partner with management to enhance and refine organizational work procedures, policies, and methods. Provide input to ensure compliance with regulatory requirements and industry standards, positioning the organization as a leader in operational and strategic excellence.

Skills

Leadership

Communication

Mentoring

Independent worker

Education

BS/BA degree or equivalent experience

Job description

Trimont LLC in Charlotte, NC seeks a Director to lead the Cash Management Servicing group, oversee high-volume accounts, ensure accuracy and compliance, and mentor junior analysts. You will drive risk mitigation, coordinate with offshore teams, borrowers, and banking partners, and refine procedures to meet internal SLAs and regulatory standards.

This role requires 7+ years of CRE experience, strong leadership, and exceptional communication skills to collaborate across departments and external