Director, Care Services (DC/MD/VA)

alsassociation; Arlington (VA); On-site; USD 69,293 - 92,990; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with employer match

Disability insurance

Life insurance

Well-being benefits

Paid time off

Paid holidays

Job summary

The ALS Association in Arlington, VA seeks a Care Services leader reporting to the Managing Director, Care Services. You will help develop, implement, monitor, and adapt programs and services defined in the Care Services Strategic Implementation Plan, while partnering with internal and external stakeholders for quality and access.

You will supervise a team of licensed professionals, manage program budgets and grants, and lead professional education for staff and healthcare partners, pursuing new

Qualifications

• Bachelor's Degree or equivalent from a four-year college or university; Master’s degree preferred.
• 5+ years of progressive leadership experience in a non-profit setting.
• Experience working with people living with motor neuron diseases and healthcare knowledge preferred.
• Supervisory experience with nursing and allied health professionals and administrative staff.
• Excellent written and oral communication skills.
• Computer skills include accounting software, contract management systems, development software, HR systems, Microsoft Office, payroll systems, project management software, and videoconferencing tools (Zoom/Teams).
• Ability to travel on Association business as required.

Responsibilities

• Lead Care Services staff and supervise up to 10 employees.
• Oversee program budgets and monitor expenditures; manage local/state grants.
• Develop and maintain clinic relationships; build new partnerships.
• Collaborate to implement and improve care services programs.
• Provide ongoing professional development and in-service education to staff and healthcare partners.

Skills

Leadership

Communication

Strategic planning

Team collaboration

Education

Bachelor's Degree

Master’s degree

Tools

Accounting software

Contract management systems

Development software

Human resource systems

Microsoft Office

Payroll systems

Project management software

Zoom

Teams

Job description

Position Summary

Reporting to the Managing Director, Care Services, this position will collaborate on the development, implementation, monitoring, and adapting programs and services associated with care services priorities as defined in The Association’s Care Services Strategic Implementation Plan. Works with the Territory Executive and other Association staff to develop strong partnerships with internal and external key stakeholders with the objectives of continuous quality improvement, consistency, and increased access to programs and services.

Essential Duties and Responsibilities

• Implement operational plans in support of the strategic plan and the territory.
• Assist and consult as needed with complex situations. May attend ALS clinics and provide care consultations during routine visits.
• Collaborate to ensure policies and procedures defining the delivery of services to people living with ALS, caregivers, families, and community partners by Care Services staff are consistent with industry and The Association standards.
• Collaborate with Associate Director to provide oversight to programs and services and build new partnerships to support existing programs. Provide information to Resource & Referral hub regarding new or existing resources.
• In collaboration with the Managing Director Care Services establish strategic community and professional partnerships and collaborations.
• Assess and evaluate Care Services Programs and make recommendations for updates and improvements to Managing Director Care Services. Offer recommendations for future programs.
• Ensure files and databases are used consistently across territories.
• Develop and maintain clinic relationships through bi-annual or quarterly review meetings with clinic neurologists and coordinators. In collaboration with Managing Director of Care Services.
• Provide professional in-service educational programs to ALSA staff and healthcare professionals such as: home health and hospice agencies, durable medical equipment (DME) providers, and skilled nursing facilities.
• Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics.
• Offer recommendations concerning current or future programs.
• Hire, supervise, and provide leadership to a staff of licensed professionals and care services support personnel with responsibility to orient, train, assign work and outline scope of authority for care services staff and/or outreach professionals.
• Provide oversight to assigned program budget and monitor expenditures. Assist with management of local and state grants.

Supervisory Responsibilities

• Directly supervises up to 10 employees within the Care Services department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Bachelor's Degree (BA) from four-year college or university, or the equivalent combination of education and experience. Master’s degree preferred.
• 5+ years of progressive leadership experience in a non-profit setting.
• Experience working with people living with motor neuron diseases and healthcare knowledge preferred.
• Supervisory experience working with various nursing and allied health professionals and administrative personnel.
• Excellent written and oral communication skills.
• Computer skills required: accounting software; contract management systems; development software; human resource systems; Microsoft Office; payroll systems; project management software; video conferencing software such as Zoom and Teams.
• Ability to travel on Association business as required.

Pay Transparency

The ALS Association's pay range for this position is $69,293 - $92,990 annually.

The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above‑listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation. Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer.

The Association may, at its discretion, offer merit‑based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short‑term and long‑term disability coverage, basic life insurance, well‑being benefits, paid time off and several paid holidays are available to Association employees, among other benefits.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The ALS Association endeavors to make www.als.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID‑19 vaccination. Requirements to have or obtain a COVID‑19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third‑party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.