Director, Business Operations - Pathology & Immunology

UNKNOWN; United States; On-site; USD 110,000 - 194,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (403(b))

Paid time off & holidays

Transit benefits

Job summary

WashU Medicine in St. Louis seeks a Director, Business Operation – GMP, to drive strategic growth and financial performance for genomic and molecular pathology services. You will lead budgeting, reimbursement, and cross‑functional collaboration across labs, clinicians, and hospital leadership.

The role emphasizes partnership with GMP division leadership to expand testing, optimize costs, and negotiate strategic agreements within the health system.

Qualifications

• Bachelor's degree required.
• No specific professional license required for this position.
• 7+ years in Financial Accounting, Budgeting, and Auditing; 5+ years supervisory.
• Master's degree preferred; CMA/CPA licenses are advantageous.

Responsibilities

• Develops and implements short- and long-term business strategies for GMP testing.
• Creates financial models and monitors performance for new tests and programs.
• Prepares annual budgets and quarterly financial reporting with finance partners.
• Develops payer reimbursement strategies with revenue-cycle teams.
• Builds and maintains relationships with clinical labs, physicians, and service leaders.
• Plans long-term growth including capacity, space, staffing, and capital needs.
• Supports negotiation of contracts and service agreements with legal and finance teams.
• Represents GMP on departmental, school, hospital, and health-system committees.

Skills

Cross-Functional Collaboration

Data Automation

Financial Modeling

Genomic Analysis

Health Administration

Higher Education Administration

Information Integration

Interpersonal Communication

Matrix Management

Molecular Diagnostics

Organization Administration

Organizational Integration

Organizational Vision

Professional Standards

Reimbursement Strategies

Revenue Cycle Management

Sound Judgment

Strategic Planning

Written Communication

Education

Bachelor's degree

Master's degree

Job description

Job Description

Location ST. LOUIS, MO 63108 Scheduled Hours 40 Position Summary The Department of Pathology & Immunology at WashU Medicine seeks a collaborative and strategic business leader to serve as Director, Business Operation – Genomic and Molecular Pathology (GMP). Responsible for managing, directing, and executing strategies that support the growth, financial sustainability, and operational expansion of genomic and molecular diagnostic testing. Partners with GMP Division faculty, laboratory leadership, departmental leadership, and hospital stakeholders to coordinate financial, billing, reimbursement, contracting, and business development initiatives across organizational boundaries.

Primary Duties & Responsibilities

Strategic Growth:

Develops and implements short- and long-term business strategies for genomic and molecular diagnostic services, identifying opportunities to expand testing within the health system and through external strategic partnerships.

Financial Analysis & Performance:

In conjunction with departmental finance teams, develops business cases, financial models, and operational metrics for new tests, instrumentation, and programs. Monitors financial performance to manage controllable losses related to test utilization, workflow, and reagent costs.

Budgeting & Operations:

Prepares, coordinates, and prioritizes financial operations for the division's operating budget, overseeing annual budget preparation and quarterly reporting while working collaboratively with the departmental finance team.

Reimbursement Strategy:

Works with laboratory leadership, revenue‑cycle teams, and managed‑care teams to develop and assess payer reimbursement strategies, covering coding, pricing, coverage policies, and changes in the market environment.

Stakeholder Collaboration:

Establishes and maintains productive relationships with clinical laboratories, physicians, and service‑line leaders to better understand diagnostic needs and support shared‑responsibility institutional functions.

Expansion Planning:

Partners with departmental leadership to develop a long‑term laboratory growth plan, assessing testing volumes, capacity requirements, space, staffing, technology, and capital asset needs.

Contracts & Agreements:

Evaluates, supports, and helps negotiate strategic laboratory relationships, collaborations, service agreements, and contracts in partnership with institutional/departmental legal, finance, and contracting teams.

Committee Representation:

Represents the GMP Division on appropriate departmental, School of Medicine, hospital, and health‑system committees related to laboratory strategy, growth, and financial performance.

Working Conditions

Job Location: Normal office environment. Physical Effort: Typically sitting at a desk or a table. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: Bachelor's degree

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Financial Accounting, Budgeting, And Auditing (7 Years), Supervisory (5 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education: Master's degree

Certifications/Professional Licenses: Certified Management Accountant - Institute of Management Accountants, Certified Public Accountant (CPA) - American Institute of Certified Public Accountants , Certified Public Accountant (CPA) - Illinois Department of Financial and Professional Regulation, Certified Public Accountant (CPA) - Missouri Division of Professional Registration

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Cross-Functional Collaboration, Data Automation, Financial Modeling, Genomic Analysis, Health Administration, Higher Education Administration, Information Integration, Interpersonal Communication, Matrix Management, Molecular Diagnostics, Organization Administration, Organizational Integration, Organizational Vision, Professional Standards, Reimbursement Strategies, Revenue Cycle Management (RCM), Sound Judgment, Strategic Planning, Written Communication

Grade G17 Salary Range $110,300.00 - $194,200.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Q: Can I create a job alert to notify me when jobs of interest are posted?

A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community.

Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.

Useful Links

Who We Are

Human Resources

Benefits

Living in St. Louis

Frequently Asked Questions

Accommodation If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Regulatory Postings

Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)