Director, Business Operations

Comcast (CC) of Willow Grove; Philadelphia (Philadelphia County); On-site; USD 180,000 - 240,000; Full time

Job summary

Comcast is expanding its Digital Infrastructure group to support AI computing and GPU cloud services. The Director, Business Operations will lead cross-functional deployment planning across Comcast facilities, coordinating with engineering, IT, facilities, finance and partners to deliver data-center capacity on schedule.

The role requires hands-on program management, financial acumen and the ability to drive execution in a fast-paced, entrepreneurial setting.

Qualifications

• 10+ years in program management, business operations, infrastructure deployment, tech operations or consulting.
• Led complex cross-functional projects with multiple orgs and external partners.
• Strong PM capabilities: scheduling, milestones, risk management, executive reporting.
• Experience managing budgets, capex and financial performance with analytical skills.
• Ability to influence and drive accountability without direct reporting lines.
• Excellent communication, organizational and leadership skills for senior executives.
• Experience in data centers, AI, cloud infra or related capital-intensive environments preferred.

Responsibilities

• Lead cross-functional planning and coordination of data-center deployments with engineering, facilities, IT platform, technology and external partners.
• Establish and maintain project schedules, milestones, deliverables, dependencies and accountability across workstreams.
• Coordinate site readiness: power, cooling, network, procurement, infra modifications and ops requirements.
• Track progress, identify constraints, facilitate issue resolution and escalate risks to senior leadership.
• Coordinate deployment activities with business and customer requirements; align site readiness and schedules with commercial commitments.
• Oversee project budgets, capex and financial commitments; monitor costs and changes against investment plans.
• Support development of business cases, site evaluations, timelines and capital requirements.
• Establish governance, reporting and comms processes with status reviews and risk assessments.
• Coordinate with internal/external partners to ensure timely delivery and resolve dependencies.
• Partner with technical and operations teams on readiness, milestones and transition to operations.
• Identify opportunities to improve execution and implement repeatable deployment practices.

Skills

Business Operations

Project Budgeting

Project Management

Education

Bachelor's degree (Business, Finance, Engineering, IT) or related

MBA

PMP certification

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Job Summary

Comcast is establishing a Digital Infrastructure business focused on leveraging existing data centers, available power, network connectivity and other infrastructure assets to support AI computing and GPU cloud services.

Job Description

The Director, Business Operations will play a key role in planning, coordinating and executing the deployment of AI infrastructure across Comcast facilities. Reporting to the Senior Vice President, Business Operations & Infrastructure, this leader will drive cross‑functional project execution, working closely with Comcast's engineering, facilities, IT platform, technology, finance and external partner organizations to ensure successful and timely delivery of data‑center capacity. The Director will establish and manage integrated project plans, coordinate resources and dependencies, track milestones and financial commitments, and identify and resolve issues that could impact deployment schedules. This individual will serve as a central point of coordination across multiple workstreams, helping translate business objectives into executable plans while ensuring clear accountability and communication among stakeholders. The ideal candidate combines strong program management and organizational skills with financial acumen, sound business judgment and the ability to drive execution across a complex organization. The role requires a hands‑on, entrepreneurial approach and comfort working in a rapidly evolving business.

Core Responsibilities

• Lead cross‑functional planning and coordination of data‑center infrastructure deployments, working with engineering, facilities, IT platform, technology and external partners to develop and execute integrated project plans.
• Establish and maintain project schedules, milestones, deliverables, dependencies and accountability across multiple infrastructure deployment workstreams.
• Coordinate site readiness activities, including power availability, cooling capacity, network connectivity, equipment procurement, infrastructure modifications and operational requirements, working with the technical teams responsible for execution.
• Track project progress, identify potential schedule or resource constraints, facilitate issue resolution and escalat e significant risks and decisions to senior leadership.
• Coordinate infrastructure deployment activities with business and customer requirements, ensuring alignment among site readiness, equipment availability, installation schedules and commercial commitments.
• Oversee project budgets, capital expenditures and financial commitments, partnering with Finance and technical teams to monitor costs, evaluate changes and maintain alignment with approved investment plans.
• Support development of business cases, site evaluations, project timelines and capital requirements for existing and potential new infrastructure locations.
• Establish project governance, reporting and communication processes, including regular status reviews, executive updates, risk assessments and decision tracking.
• Coordinate with internal and external partners, including technology vendors, equipment suppliers and service providers, to support timely delivery and resolution of project dependencies.
• Partner with technical and operations teams to coordinate business readiness, commissioning milestones, customer acceptance requirements and transition to ongoing operations.
• Identify opportunities to improve project execution, streamline processes and establish repeatable deployment practices as the business expands to additional locations.

Qualifications

• 10+ years of relevant experience in program management, business operations, infrastructure deployment, technology operations, consulting or related fields.
• Demonstrated experience leading complex, cross‑functional projects involving multiple organizations, external partners and interdependent workstreams.
• Strong project and program management capabilities, including schedule development, milestone tracking, risk management, resource coordination and executive reporting.
• Experience managing project budgets, capital expenditures and financial performance, with strong analytical and problem‑solving skills.
• Proven ability to influence and drive accountability across teams without direct reporting relationships.
• Excellent communication, organizational and leadership skills, including the ability to present project status, risks and recommendations to senior executives.
• Experience in data centers, artificial intelligence, telecommunications, cloud infrastructure, technology deployments or other capital‑intensive environments preferred.
• Ability to operate effectively in a fast‑paced, entrepreneurial environment with evolving priorities and organizational structures.
• Education Bachelor's degree in Business, Finance, Engineering, Information Technology or a related discipline, or equivalent professional experience.
• MBA, PMP certification or other relevant advanced credentials preferred.
• Skills Business Operations, Project Budgeting, Project Management
• Certifications (if applicable)
• Relevant Work Experience 10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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