Director - Business Intelligence

Ally; Charlotte (NC); Híbrido; USD 125 000 - 190 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Time off and holidays program (20 PTO,

401K retirement with company matching

Employee stock purchase plan

Tuition reimbursement

Health, dental and vision insurance

Flexible health options and wellness

Adoption, surrogacy and leave benefits

EAP and well-being programs

Resumo da oferta

Ally Financial is seeking a senior leader in data and analytics to advance Consumer Banking’s analytics capabilities from its Charlotte, NC hub. The role leads BI, data strategy, KPI management, and enterprise reporting while partnering with stakeholders across product, operations, and technology to deliver measurable business outcomes.

You will drive cross-functional delivery, govern data quality, and explore AI-enabled insights to streamline decisions and improve risk management.

Qualificações

• Bachelor’s degree and 8+ years in BI, analytics, or data management.
• Experience leading cross-functional analytics initiatives.
• Experience developing and governing KPI dashboards and executive reporting.
• Ability to translate business requirements into analytical specs and testing scenarios.
• Strong communication and leadership for coaching teams.

Responsabilidades

• Lead BI and analytics initiatives supporting Consumer Banking goals.
• Own data strategy for the Fraud Data Plane and real-time data streaming.
• Partner with stakeholders to identify data needs and translate findings into recommendations.
• Develop and govern KPI frameworks, dashboards, and executive reporting.
• Standardize and automate reporting and KPI management processes.
• Ensure data quality and governance across sources.
• Lead cross-functional delivery of reporting and analytics projects.
• Evaluate emerging technologies and AI capabilities to improve efficiency.

Conhecimentos

BI leadership

Data analytics

KPI frameworks

Stakeholder management

Data governance

AI-enabled insights

Formação académica

Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field

Ferramentas

BI platforms (e.g., Power BI, Tableau)

Descrição da oferta de emprego

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

In office role with weekly hybrid schedule - Ally work locations Charlotte NC, Lewisville TX or Detroit MI

The Work Itself

• Lead business intelligence and analytics initiatives that support Consumer Banking’s Value Stream group and its strategic, operational, and performance objectives.
• Own and drive the data strategy for the Fraud Data Plane, an operational data hub that enables real-time data streaming capabilities to support fraud detection, decisioning, analytics, and operational use cases.
• Partner with business stakeholders to identify data needs, evaluate business processes, perform complex analyses, and translate findings into actionable recommendations.
• Develop, maintain, and govern KPI frameworks, scorecards, dashboards, executive reporting, and performance measurement solutions.
• Establish baseline metrics, performance targets, trend analyses, and variance reporting to monitor operational effectiveness, business outcomes, and value realization.
• Lead the standardization, automation, and continuous improvement of reporting, scorecard, KPI management, and business intelligence processes.
• Identify, assess, and manage data sources used for operational reporting and analytics, helping ensure data quality, consistency, appropriate controls, and governance.
• Serve as a liaison among business, product, operations, technology, and analytics teams to gather and validate requirements and translate them into analytical and technical specifications, user stories, and testing scenarios.
• Lead cross-functional delivery of reporting, analytics, automation, and data solutions, including planning, prioritization, implementation, testing, and stakeholder communication.
• Evaluate opportunities to use emerging technologies and AI-enabled capabilities to reduce manual effort, improve efficiency, and accelerate business outcomes.
• Support business cases, operational assessments, and performance analyses that quantify opportunities, benefits, risks, and results associated with strategic initiatives and transformation programs.
• Provide direction, coaching, and subject matter expertise to team members and partners in business intelligence, analytics, performance measurement, process improvement, and data-driven decision-making.
• Identify performance, compliance, or control issues; develop practical recommendations; and escalation material risks or decisions to senior leadership as appropriate.

Preferred Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business, or a related field, or equivalent work experience.
• 8 or more years of progressively responsible experience in business intelligence, data analytics, business analysis, systems analysis, reporting, data management, operations, or a related discipline.
• Experience leading complex analyses and cross-functional initiatives involving business, product, operations, technology, and analytics teams.
• Experience developing and governing KPI frameworks, dashboards, scorecards, executive reporting, and performance measurement solutions.
• Experience gathering, documenting, validating, and translating business requirements into analytical and technical specifications, user stories, and testing scenarios.
• Experience evaluating data sources and applying data analysis, validation, reporting, requirements management, process improvement, and data governance practices.
• Demonstrated ability to influence stakeholders, build consensus, communicate complex information clearly, and present recommendations to leadership.
• Demonstrated ability to provide work direction, coaching, or leadership to team members and cross-functional partners.
• Working knowledge of business intelligence platforms, data visualization, reporting, automation, and emerging analytics or AI capabilities.

Minimum Qualifications

• 9+ years of relevant experience
• Bachelor's Degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business or equivalent

How We’ll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$125,000.00 - $190,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.