Director, Business Development - Merchant - Paze

Early Warning®; San Francisco (CA); Hybrid; USD 180,000 - 220,000; Full time

Job summary

A leading company in the financial technology sector is seeking a Director of Business Development focused on merchant sales. This role involves executing sales strategies for Paze's digital payment solutions, managing a high-performing sales team, and building relationships with key decision-makers in the eCommerce space. The ideal candidate will have extensive experience in sales and team management, with a strong track record in the fintech industry.

Benefits

Comprehensive healthcare plans

401(k) with company match

Generous paid time off

Parental leave

Family planning support

Qualifications

• 10+ years of consultative/strategic sales experience in merchant payments.
• 5+ years of sales team management experience.
• Proven success in eCommerce and FinTech sales.

Responsibilities

• Execute Paze merchant sales strategy and develop strategic plans.
• Lead and develop the Merchant Business Development team.
• Build relationships with C-suite decision-makers.

Skills

Strategic selling

Negotiation

Communication

Organizational skills

Collaboration

Education

Bachelor’s degree in business, finance, or related field

Tools

Salesforce.com

Job description

Job Description: Director, Business Development (Merchant) - Paze

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions are located in Scottsdale, San Francisco, Chicago, or New York with a hybrid work model to promote collaboration.

Eligibility and Visa Sponsorship

Candidates must independently possess the eligibility to work in the U.S. for any employer at the time of hire. This position is not eligible for employment Visa sponsorship.

Overall Purpose

The Director, Business Development (BD) - Merchant, is an eCommerce sales expert responsible for executing the Paze merchant sales strategy, developing strategic plans, and establishing relationships with C-suite and cross-functional teams to sell Paze digital checkout and wallet payment services to strategic U.S. enterprise merchants. This 'hunter' sales role also involves leading and developing the Merchant Business Development team to drive success. The role collaborates with internal teams to refine sales strategies and works closely with partners to sell Paze solutions, ensuring high customer satisfaction during merchant onboarding.

Essential Functions

• Selling Paze digital wallet and checkout solutions to targeted U.S. merchant customers.
• Building influential relationships with key decision-makers at U.S. merchants and payment providers.
• Presenting the value and vision of Paze to stakeholders, gaining buy-in, and navigating complex negotiations.
• Executing go-to-market plans to drive early customer adoption.
• Leading and supporting a high-performing sales team, including coaching and mentoring.
• Providing regular pipeline updates to management and cross-functional teams.
• Negotiating aligned with Paze strategies and driving continuous sales process improvements.
• Managing multiple prospects and projects, building trust and representing complex issues effectively.
• Coordinating with channel partners and resellers to align account plans with sales strategies.
• Maintaining detailed records of interactions in Salesforce.com for accurate forecasting.
• Driving process improvements and mentoring the sales team.
• Providing market and customer insights to product and marketing teams to enhance go-to-market success.
• Supporting risk management and safeguarding system and data integrity.

Minimum Qualifications

• Bachelor’s degree in business, finance, or related field.
• Experience closing eCommerce deals and engaging C-level decision-makers within payment/fintech and merchant industries.
• 10+ years of consultative/strategic sales experience in merchant payments, with deep eCommerce expertise.
• 5+ years of sales team management, including hiring, mentoring, and exceeding targets.
• Proven success in eCommerce, FinTech sales, and merchant services to enterprise clients.
• Track record of quota achievement in fast-growing markets.
• Strong strategic selling, negotiation, and communication skills.
• Ability to travel up to 50%.
• Excellent organizational and multitasking skills.
• Self-driven with strong collaboration skills.
• Background check and drug screening required.

Preferred Qualifications

• Higher-level education preferred.
• Proficiency with CRM tools, especially Salesforce.com.
• Experience working in a matrixed organization.
• Experience in high-growth fintech firms and building sales teams.

Compensation

In Phoenix, AZ, and Chicago, IL: $170,000 - $190,000/year

In San Francisco, CA, and New York, NY: $180,000 - $220,000/year

Includes potential sales incentives, benefits, and discretionary bonuses. Compensation is subject to factors like market rates, location, experience, and internal equity.

Physical Requirements

Primarily sedentary office work involving extensive computer use, with occasional standing, walking, and lifting up to 10 pounds. Must be able to communicate effectively and travel as needed.

Health and Happiness Initiatives

• Comprehensive healthcare plans, 401(k) with company match, generous paid time off, parental leave, and family planning support.
• Additional benefits can be viewed on our Benefits page.

We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

Early Warning Services is committed to equal employment opportunity, promoting diversity and inclusion in all hiring and employment practices.