Director, Business Development, Kroll Settlement Administration

Kroll; Philadelphia (Philadelphia County); Remote; USD 90,000 - 200,000; Full time

Job summary

An established industry player is searching for a dynamic individual to join their team in a pivotal role focused on expanding their client base and enhancing service delivery in claims administration. This position offers the flexibility of remote work for candidates outside of Philadelphia and New York, while those in these areas can choose a hybrid model. The ideal candidate will possess a strong background in class action litigation or sales, along with excellent communication skills and a commitment to client service. Join a collaborative environment that values innovation and empowers you to make a significant impact on client success.

Qualifications

• 5+ years of experience in claims or settlement administration, legal, or related fields.
• Strong work ethic and proficiency in Salesforce and Microsoft Office.

Responsibilities

• Develop professional networks and generate client leads.
• Consult with attorneys on notice plans and maintain client satisfaction.
• Prepare and negotiate proposals and contracts.

Skills

Client Service Commitment

Relationship Building

Communication Skills

Sales Experience

Class Action Litigation Background

Education

Bachelor’s Degree or equivalent

Tools

Salesforce

Microsoft Office Suite

Job description

We are seeking a candidate to help us expand our footprint and augment our client base. The ideal candidate will have a strong class action litigation background and/or sales experience in claims administration, settlement administration, class action, legal or a related field, a strong commitment to client service, and the desire to play a key role in the development of our rapidly growing company.

For candidates that are outside of Philadelphia and New York, this position will be remote. Note: For Philadelphia or New York, it will be either hybrid or remote.

Day-to-day responsibilities:

• Develop your current professional network as a source of business and become a reliable partner trusted to advise on attorneys’ notice and settlement needs and ensure seamless implementation of complex tasks.
• Consult with attorneys on notice plans that satisfy due process or other applicable standards.
• Expand our client base; generate and qualify leads, source and develop client referrals.
• Work closely with Kroll leadership to develop and maintain client base and implement growth strategies.
• Prepare and execute on business development plans and strategies, including spearheading new initiatives and preparing and providing proposals and responses to RFPs to current and potential clients.
• Liaise with marketing to develop and maintain thought leadership materials.
• Prepare, present, and negotiate proposals and contracts.
• Ensure client satisfaction and strong client relationships.
• Maintain records and reports.

Essential traits:

• Bachelor’s Degree or the equivalent.
• Strong work ethic.
• At least 5 years of experience working in claims and/or settlement administration, class action, legal or a related field.
• Significant experience in relationship-building with a track record of success.
• Proficiency with Salesforce and Microsoft Office Suite.
• Excellent communication skills (written and verbal).

About Kroll:

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

The current salary range for this position is $90,000 to $200,000.