Director, Business Consultant

Salesforce; Dallas (TX); On-site; USD 169,000 - 228,000; Full time

Job summary

Salesforce, a leader in CRM solutions, seeks a Director of Business Consulting specializing in Life Sciences to enhance customer growth and solution confidence. The ideal candidate will coordinate with various departments to streamline sales processes and develop strategies for industry-specific solutions, primarily in Pharma and MedTech.

Benefits

Medical and dental benefits

401(k) retirement plan

Employee stock purchasing program

Paid parental leave

Mental health support

Qualifications

• Experience in Pharma and MedTech required.
• Ability to build relationships and drive customer confidence.
• Self-starter who drives initiatives forward.

Responsibilities

• Drive customer growth through pre-sales engagements.
• Collaborate with Sales teams to remove selling friction.
• Create industry solutions in partnership with technical experts.

Skills

Customer Engagement

Sales Strategy

Executive Storytelling

Communication Design

Education

Experience in Pharma and MedTech

Job description

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking an experienced Director of Business Consulting, Life Sciences to drive customer growth and solution confidence through pre-sales customer engagements. The primary responsibility of this individual is driving account growth aligned with Sales leaders through customer-facing engagements & scalable programs in partnership with the global Life Sciences COE.

The ideal candidate will work cross-functionally with marketing, solutions, sales, product management, and partners to accelerate the Life Sciences strategic selling efforts on prioritized accounts and through more repeatable selling motions. A key aspect of this role involves driving role clarity with the Industry Advisor leadership, calibrating and orchestrating with our global COE counterparts and our FINs counterparts for Regulated Industries consistency and repeatable and measurable impact.

Key Responsibilities

• Customer Engagements & Deal Insights:
• Partnering closely with Sales SVPs on where we can remove selling friction through customer engagements & interactions.
• Create the right materials and ways of working to accelerate the success of our solutions & product portfolio, while helping customers have more confidence and clarity around what Salesforce is the best strategic partner for them.
• Lead customer engagements to drive confidence in a deal cycle and to help customers understand their best path forward .
• Co-Creation for Industry Solutions:
• Collaborate with solutions architects and technical experts to assess the requirements of key industry solutions within Life Sciences, such as contact center, patient engagement, clinical trial management, commercial operations, and field inventory management.
• Assess with the team where we are having growth success and develop strategies for where we need to improve.
• Collaborate with industry leadership in order create new growth mechanisms.
• Actionable GTM Strategy
• Prioritize action over analysis-paralysis
• Build relationships across OU to gain buy-in and measure strategy success/failures to help org pivot accordingly across our efforts and accounts.
• Co-create / cross-functionally orchestrate go-to-market strategies for HLS solutions, including solution packaging, pricing, customer-facing engagement materials, and sales enablement and ensure analysis appropriately informs GTM approach and materials.
• Life Science focus
• Ideal candidates have MedTech and/or Pharma background, with interest and ability to flex in and support payer and provider business as needed
  

Key Activities

• Repeatable account-level motions to accelerate or remove customer friction to growth
• Advisory & contribution to industry strategy & thought leadership
• Support for industry events & customer interactive engagements
• Support enablement efforts and industry-relevant content
  
  

The ideal candidate

• Has both Pharma and MedTech (and even Payer and/or Provider) experience and curiosity to learn / willingness to flex into newer spaces
• Thrives in ambiguity and Zero-to-One type work
• Self-starter that takes initiative and relentlessly moves the ball forward
• Experience working within a Sales org & high comfort level in working with sales teams and leaders, understanding forecasting, sales incentives, etc
• Ruthless prioritization skills
• Executive presence & professional maturity
• Excellent at executive storytelling, including building content (Google Slides, 1 pagers, webinar content, etc)
• Information and communication design strength
  
  

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $169,680 to $227,010.

For California-based roles, the base salary hiring range for this position is $169,680 to $227,010.

For Illinois based roles, the base salary hiring range for this position is $154,280 to $206,360.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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